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January 6, 2020
Will this fix the problem of freezer, ice maker and deli meat drawer cold, main refrigerator section not cooling
For model number PYE23PSDCSS
Good Day Dana. Thank you for your question in regards to your unit (Model Number PYE23PSDCSS). Based on our research, you may need to replace the Temperature Sensor on your unit in order to solve the issue you are having (PartSelect Number PS304103). You can order this part either online at our website www.PartSelect.com or by calling us by phone at 888-260-4310. Best Regards.
The refrigerator is not cooling it is staying on 63 degrees. The freezer is working. Food in bottom veg drawer has ice crystals. Could this be a defective fan? Thanks Calvin
For model number GFE29HSDHSS
Hello Calvin, Thank you for the question. We suggest testing the Temperature Sensor. This sensor sends the temperature reading of the compartment to the control board. If you notice your refrigerator is too warm, too cold, or not defrosting properly, then there may be a problem with your sensor. You can also Test the Sensor. The best way to do this is to remove the thermistor from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature or grab a glass of ice water to test the thermistor. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!