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Patricia
May 5, 2022
New install. Water enters then sits, then empties. No water is sent through spray arms.
For model number ffcd2413ub2a
Hello Patricia, thank you for your question. If your dishwasher is not spraying water, There may be Water Inlet valve Issues PS9865067, or inadequate pressure. Also, the Float Switch PS3492842 may be malfunctioning. If it were not a new install, we would advise to check filter and pump to see if either were clogged. We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
I would like to see the installation video of the pump motor to see if Its possibly something I can do. The dishes are not clean and the soap doesnt dissolve
For model number LFID2426TF4A
Hi Rose, thank you for contacting us. We have found a video to assist you with the assembly and disassembly of the pump and motor assembly, part number PS12712308. The video may not be fully accurate, but it includes instructions related to the pump assembly and disassembly. We would also suggest checking the filter, part number PS11770489. A clogged filter might be the reason behind dishes not being properly cleaned. We hope this helps!
washer fills up and starts to wash but stops. so I put it t0 drain
that is as far as will go.
For model number FFCD2413UW2A
Hello Andy, thank you for getting in touch. If the dishwasher fills and drains but it will not wash, it means your circulation pump has failed or something is jammed inside the pump impeller, preventing it from turning. You are going to need to uninstall the dishwasher and remove the pump to check for debris. If you find nothing, then replace the motor and pump assembly, part number PS12712308, itself. Good luck with this repair!
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Jenat
March 7, 2024
Wash starts and water starts coming in . Then it goes into the wash cycle but nothing happens . It is making a ticking sound . Keeps ticking and it clicks into another cycle but still just ticks. It ticks when it should be washing .
I stop it and cancel the cycle and it drains the little bug if water that furst came in .
For model number FFCD2413US4A
Hi Jenat, thank you for contacting us. We have researched and found that the issue is with the circulation pump, part number PS12712308. You may need to replace it to fix the issue. Good luck with this repair!
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Ed
April 25, 2022
dishwasher fills with water arms do not spin ,heats up empties waterout, soap does not get fully wet .and dishes are still dirty when finished. Dish washer has been used 6 times since be bought brand new home in 2019. thank you ED
For model number FFCD2413US1A
Hi Ed,
Thank you for your question. If the arms do not turn when the dishwasher is in use, you may have a clogged filter or pump or you may have a malfunctioning float switch. There may also be a blockage in the spray arms or the water pressure is not sufficient enough to turn the arms. You will need to inspect these parts to see which one is causing the issue. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
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Ken
October 5, 2023
Dishwasher empties but dishes are still dirty arms are not spinning and when I tap on the motor with a hammer the arms work momentarily then turn off again. When I tap the motor again it starts working again.
For model number FFCD2413US2A
Hello Ken, thank you for getting in touch. We have concluded that the issue is with the motor and pump assembly, part number PS12712308. You may need to replace the motor and pump assembly to fix this issue. We hope that helps!
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Dave
November 23, 2023
Hello, my dishwasher is not draining properly. In starting of the cycle it will drain the water out and at the end of the cycle it does not do it. Water is left pooling in the dishwasher.
I have checked for any blockage and there is none. Please share your thoughts.
For model number FFID2426TS4A
Hello Dave, thank you for getting in touch. Based on the description that you have provided, we would recommend checking the control board, part number PS16661027, to fix the issue. We hope this solves your problem!
Dish washer fills but does not spray through the sprayers to wash then it pumps all the water out just does not spray is it the moter
For model number Ffcd2413ub2a
Hello Larry, thank you for contacting us. Sometimes food particles can get trapped in the tiny holes in the wash arm and then water can’t flow properly through the wash arm. You can first check the spray arms for any debris in holes. The motor drives an impeller to force water up through the wash arms. If spray arms are clear of debris then you may need to replace the pump and motor assembly, part number PS12712308. We hope this helps.
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Trisha
July 25, 2023
My dishwasher was brand new before it started making a really loud noise. (lasted one year before started making this noise) The dishes were still always clean and dry. It is definitly on its last leg, but the last load I did, the dishes were still clean. Could this be the pump/motor?
For model number FDPC4221ABOA
Hi Trisha, thank you for getting in touch. First, you may need to make sure the dishes are placed properly in the racks and nothing is coming in contact with the spray arms. If that is not causing the issue, then you may need to check the motor and pump assembly, part number PS12712308, as it is most likely faulty. We hope this helps!
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Morgan
September 13, 2022
Used our new dishwasher for over a year and a couple months ago it started to not work right. When the cycle was done there was still soap left on the bottom of the washer and on some of the dishes that were in the bottom rack and the dishes were still dirty.
For model number ffcd2413ub2a
Hi Morgan, thank you for reaching out. According to our research on your model, the problem appears to be with the Lower Spray Arm, part number PS12585623. We also recommend cleaning the dishwasher filter and the soap dispenser before use. Customer service is available 7 days a week if you need help placing an order. We hope this helps!
