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Joan
June 13, 2019
Re part #31 (ice shut off arm). The original part, which I have, has popped out of place. When I try to place it back, it continues to pop out, even though both ends are being inserted into the correct openings. I'm wondering if there is another part needed, like a that holds it in place? Thank you.
For model number KSCS25FKSS
Hello Joan, Thank you for the question. The arm should just fit in place with no other parts required. The arm may have become bent or warped not allowing it to stay in place. Hope this helps!
3 people found this helpful.
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Sarah
September 3, 2019
Can’t find the part number for the plastic piece that goes on the metal arm shut off. Can you help me out? Thanks much
For model number WRS322FDAM04
Hello Sarah, Thank you for the question. The plastic part on the Arm is only sold as part of the Shut Off Arm, PartSelect Number PS12712096. Hope this helps!
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Ed
July 11, 2019
I bought and installed this part and the ice maker arm stays up after the cycle so will not go down to make ice again.. any idea?
Hello Ed, thank you for contacting us,This is more then likely an issue with the ice maker if the new arm did not fix the issue. In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Part Videos
Replacing your Whirlpool Refrigerator ARM-SHUT
Customer Repair Stories
Average Repair Rating: 4.5 / 5.0, 9 reviews.
What's this?
took out old ice maker (3) screws unpluged power plugged new one in replaced screws , installed new icemaker shut off arm and done Ice bin auger disassembled bin to get at auger drum replaced broken auger reassembled bin and done 30 min tops hardest part was figuring out how to get bin apart
Technician at ASK suggested replacing ice maker. Ordered new ice maker(prompt delevery)then noticed it came without wire arm and white platic "flag". Ordered arm and "flag", replaced all old with new and seems to be doing well. Perhaps all I needed was the plastic "flag" on the limit arm wire. Will never know. The new icemaker wiring had short wires and a connector. Old ice maker had no connector so the short wires were removed and the old wires plugged into the ice maker. Mirror was required in order to see the side wall mounting screws. Very narrow work area, tiny freezer side.
Gregory from Milford, OH
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
6 of 8 peoplefound this instruction helpful.
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Ice maker quit making ice
Replacing the parts was easy. I am 62 years old and have been repairing all my own appliances for yerars. I have found more problems in recieving the corect parts in a timley mater more difficult than fixing the problem. I am impressed with the promedness of your delivery, and in rtecieving the corect parts. Thank you much!!!!!!!!!!! Bill
I just followed the instructions that came with the unit, it was very easy. The old ice maker was taken out some time ago, so all I had to do was install the new one. It was three screws and one electrical plug. I removed the ice maker over a year ago and did not replace it at the time. I purchaced new handles also and they were easy to replace. I then decided to try the ice maker, I got tired of buying ice at the store. The order came in just two days right to my front door. It was a very easy fix and now I have a refrigerator full of ice. Thanks for the great service.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Dianne D - March 20, 2019
Verified Purchase
Simple fix
It was easy to identify and order the correct part. The package arrived quickly and installation was simple. While the video showed a more complex installation process, I simply used a cosmetics mirror to see the area the arm needed to be inserted into. All is working well.
★★★★★
★★★★★
Mary F - February 19, 2019
Verified Purchase
Easy repair
Repair was easy, but they should make it clear that the replacement Whirlpool ice maker no linger comes with this arm. Very annoying to get new ice maker installed and have to place another order fir this part.
★★★★★
★★★★★
Judy M - February 9, 2019
Verified Purchase
So far so good!
After watching the video on how to replace the arm-shut I realized I would have to make some adjustments to my replacement plan as my refrigerator is built-in and I can barely get to the ice maker in the freezer to fix it. But I managed to remove the plastic piece from the metal arm (which is the same peice that kept coming off my Kitchenaid) and reattach it to the wire in the ice maker which I could not really see. It seems to be working fine. The Kitchenaid part is very poorly designed, kept coming off just about every time you closed the ice drawer. I think this will work fine.
★★★★★
★★★★★
Gene G - March 5, 2018
Verified Purchase
Replacement ice maker
I earlier purchased a replacement ice maker for my Kitchen Aid refrigerator. Like so many do it yourself people I took the old unit out and threw it away. When you supplied me with the replacement a few days later, I found out that ishould have kept the shut off arm. So I then had to purchase it separately. That was very inconvenient.
★★★★★
★★★★★
John U - January 30, 2018
Verified Purchase
Works perfectly so far
The ice maker cut off arm that originally came my Whirlpool Refrigerator, got bent and could not straighten it out. The replacement either the”White flag” is working.
Model Cross Reference
This part works with the following models:
PartSelect Number: PS12712096
Manufacturer Part Number: W11342242
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