VALVE

Hello Ronald, Thank you for your inquiry. This error indicates that the water is not detecting the correct amount of incoming water into the washer or it's not filling fast enough. Check the water supply hoses first to make sure they are not clogged or kinked. If there are no restrictions to the water supply, then we recommend checking the water inlet valves, the water level pressure switch, and the electronic control board. You can check the single and double water inlet valves and the pressure switch with a multimeter and examine the control board for any visible damage. Good luck with your repair.

Hello Tina, thank you for contacting us. We would recommend testing the water valve, part number PS12711564, and part number PS12711563, using a multimeter. Also, clean the detergent hose to ensure that it is not blocked. Given that the water valves are good, the issue is probably related to the dispenser drawer, part number PS16620104. It houses the compartments for the detergent, fabric softener, and bleach. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.

Hi Steve, thank you for reaching out. It may be caused by too much water pressure. If it is not causing the issue, we would recommend checking the water inlet valve, part number PS12711564, to fix the issue. We hope this information helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.