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Rick
May 9, 2019
Is the latch also the lid lock
For model number mvwx655dw1
Hi Rick, thank you for your question. Yes, this is the lid lock. I hope that helps. Good luck with your repair.
36 people found this helpful.
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Timothy
May 16, 2019
I have ordered the lid switch for the above washer and it doesn't seem to fit properly. The lid will not shut after replacing the switch. Thanks.
For model number Rtw4516fw1
Hello Timothy, thank you for your question. It is possible that the latch was engaged in the lock position and not allowing the strike to enter the latch assembly. If you disconnect the lock from the control while the unit is turned off, you can test the lock to see if it is in the locked state. If you test the blue wire to the white wire for resistance, if it reads 0 ohms then it is in the locked state. If it reads infinite, then the lock is in the open position. This will help to identify if the lock is in the locked position. If it is in the locked position contact customer service to return the part and a new latch should be ordered. I hope this helps.
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Beverly
May 2, 2019
Washer starts to dispense water but shuts off then a second later starts again is this the stop start button as i cant cancel the washer
For model number RTW4516FW2
Hello Beverly, thank you for your question. There are a few parts that would need to be tested or replaced to determine exactly the issue. We would recommend testing the lid switch, the water valve and pressure hose. If the pressure hose is kinked, or clogged it will not fill properly, and if the lid switch is faulty the washer won't start the agitation cycle. If those parts are not faulty the issue would be the electronic control board W11101494. I hope this helps!
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Ron
May 3, 2019
The strike will not fit into new lid latch.Is the latch defective?
For model number MVWC415EW1
Hello Ron, thank you for your question. Yes, if the strike will not fit into the latch, the latch is defective and will have to be replaced. I hope this helps!
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Penni
August 12, 2019
No lights or power to machine, tried unplugging, tried to reset, nothing worked
For model number WTW4816FW2
Hi Penni, thank you for your question. You may want to take a look at your door lock for being the issue. If that is not the issue then you might need to take a look at your control board for being the issue. I hope that helps. Good luck with your repair.
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Art
January 4, 2020
Will it also fit Amana ntw 4605ew0?.............. i have 2 washers, the only difference is one has an agitator the other doesn't. same lid switch for both i believe
For model number NTW4605EW0
Hello Art and thank you for writing.
Yes, it will. part number: PS 12704713 is also in the list of compatible items for your model NTW4605EW0. We hope this helps. Please contact us anytime.
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GARY
August 27, 2019
My washer shuts off when the cycle hits rinse could the door latch switch
Cause this problem. Belt is great, dog tags look great pump impeller
Looks good washer is only 18 months old
For model number RTW45116FWO
Hello Gary, thank you for inquiring. Yes, this could be due to a faulty Door Lock, part number PS12704713 for your model. You may also want to consider the Cycle Switch, part number PS11731444. I hope this helps and good luck with your repair!
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Debra
November 20, 2019
My lid won't lock, my washer will run, but will not spin.
For model number NTW4605EW0
Hi Debra,
Thank you for your question. If your lid is not locking and the washer will not spin, we would recommend testing the lid lock as this could be preventing the washer from operating correctly. If the washer is not spinning, the washer may not be switching from agitate to spin mode, which would mean the actuator, part number PS11769864, would have to be replaced. I hope this helps. Thank you and have a great day!
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Rick
May 9, 2019
If the lid latch is not functioning will that shut the washer off
For model number mvwx655dw1
Hi Rick, thank you for your question. Yes, if this part is malfunctioning it can stop the machine from working. I hope that helps. Good luck with your repair.
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Mary
May 13, 2019
Its a Amana top loading washer an this part seems to be the washer lid lock assembly i need for my machine just not sure no image to go by
For model number ntw4605ewo TYPE587-20
Hello Mary, thank you for inquiring. This Latch part PS12704713 is the lid lock assembly for your model.
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Part Videos
Replacing your Whirlpool Washer Washing Machine Door Lock Assembly
Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Whirlpool builds junk lid switches don't lasting when you have suffered water! About every 3 months it goes out! Repairman won't come to fix so I do it myself!
Unplug washer Take back panel off Un plug lid switch Take screwdriver snap out switch Snap in New switch Plug it in Replace back panel plug in washer Wash
Charlie from OAKWOOD, OH
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 3 peoplefound this instruction helpful.
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The washer would not wash or spin.
I watched the instructions on line, and followed them. Completed the parts change with out any problems, but that wasn't everything I had to do to make the washer to work again. I had to clear all the fault codes that were on the machine. Then the washer started working in all the cycles.
Leslie from ROCKY FORD, CO
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
3 of 3 peoplefound this instruction helpful.
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The Washing would stop working mid cycle
I unscrewed the top panel of the washer. I lifted up the top and used the pint scrapper to loosen up the lid switch and slid it out. I pulled the switch wiring harness out of the rear top of the washer. I slid the new lid switch and wiring harness back through the opening and secured the switch in place. Screwed it back in place. Took less than 15 minutes. I followed the instructions on the video, easy peasy lemon squeezy.
Adam from LUMBERTON, MS
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
5 of 5 peoplefound this instruction helpful.
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Washer would not complete cycle, as I forced the top open when locked
I did the repair just as the video showed, and had no problems at all. the hardest thing I had to do was to move the washer out to where I could get to the back of the machine. Due to the help of the sales rep and the video the repair was very easy
Thanks Louis
Louis from MANDEVILLE, LA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
6 of 6 peoplefound this instruction helpful.
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FAULTY LATCH-WASHER WOULD NOT GO INTO SPIN MODE
THE NEW LATCH COMES WITH A NEW BEZEL ATTACHED, WHICH MOUNTS TO THE TOP OF THE WASHER, JUST UNDERNEATH THE LID. BECAUSE THE ORIGINAL BEZEL WAS IN PERFECT CONDITION AND DIFFICULT TO REMOVE, I DECIDED TO REMOVE THE BEZEL ON THE NEW LATCH, AND USE THE ORIGINAL ONE. THIS WOULD HAVE TO BE DONE REGARDLESS IN ORDER TO INSTALL THE NEW LATCH. REMOVING THE BEZEL WAS DIFFICULT DUE TO ALL THE LOCKING TABS THAT KEEP IT IN PLACE. I HAD TO RESTRAIN THE SLIDING SWITCH PARTS WHILE I REMOVED TO BEZEL TO AVOID THE ASSEMBLY FROM COMING APART. ONCE I SNAPPED THE NEW LATCH TO THE EXISTING BEZEL, THE ASSEMBLY WORKED FINE. TAKE TIME TO STUDY HOW THE LATCH ASSEMBLY IS ATTACHED TO THE BEZEL SO THAT YOU DON'T BREAK SOMETHING. USE A VERY SMALL SCREWDRIVER TO PRY BACK THE PLASTIC TABS IN ORDER TO RELEASE THE BEZEL FROM THE LATCH ASSEMBLY.
EVAN from STOCKTON SPGS, ME
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
9 of 10 peoplefound this instruction helpful.
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latch switch was not working
unfasten top from back, slide top forward and lift up, remove switch and cable (one piece), in stall new switch and cable, put top down and slide back, reinstall screws.
John from BEAVER DAMS, NY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
25 of 35 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
22 Reviews
4.4
Filter By Rating:
5 Stars
16
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
2
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Bill O - March 16, 2023
Verified Purchase
Latch lock repair
Part arrived quickly, video instructions on installation were spot on. Took about 35 minutes to complete (only because I’m all thumbs).
No offense, but I hope I never need your services again. But if I do, it will be with 100% confidence.
★★★★★
★★★★★
Reginald S - January 19, 2023
Verified Purchase
Wasing Machine Door Lock
The right part four I did need. My washer is doing just fine now! The video was very helpful. Thank you
★★★★★
★★★★★
Gregory G - November 17, 2022
Verified Purchase
Nothing Happened ...
The part was fine and easy enough to install. However, it did nothing to fix the problem. When I put the new part in everything was fine and it fit and went in just like the original. I have no complaints there. When I turned the machine back on it was totally dead. I ended up replacing the whole machine. Ouch!
★★★★★
★★★★★
Jeannette T - October 19, 2022
Verified Purchase
A+++
Fast delivery great product thank you
★★★★★
★★★★★
Robert W - January 14, 2022
Verified Purchase
Easy to install, works great!
The part came quick and was easy to install. It took care of my problem with the washing machine not filling and stopping. I didn't know what parts I needed at first, but PartsSelect made it easy to figure that out. Five Stars!
★★★★★
★★★★★
Peggy H - August 15, 2021
Verified Purchase
Easy repair
The washer is working now.
★★★★★
★★★★★
Joseph S - January 2, 2021
Verified Purchase
Washer repair
The part was an exact replacement and turned out to be easy to replace.
★★★★★
★★★★★
Charles M - January 2, 2021
Verified Purchase
Repair was easy! Works great!
After a short down time washer is fixed and running!
★★★★★
★★★★★
Daniel R D - November 14, 2019
Verified Purchase
Wrong Part
Ordered new door lock assembly and strike. When installed the door won't close, wrong part and I am out $130.00 for parts that don't work. Never again.
★★★★★
★★★★★
Krista J - November 4, 2019
Verified Purchase
Complete success
Fast delivery...easy install
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12704713
Manufacturer Part Number: W11307244
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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