Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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★★★★★
★★★★★
Dieter Z - August 26, 2020
Verified Purchase
Washer replacement drain pump
I ordered the part on a Saturday Morning and it arrived the following Wednesday in the morning by regular shipment. The part was securely wrapped and packaged so I was convinced it would work properly. I took out the existing pump from the washer and compared it to the new part and they looked identical. Instal was easier than thought and the replacement part works perfectly and without any problems (so far). I truly hope that this part will last a long time.
The price At PartSelect was also lower in comparison to other suppliers.
★★★★★
★★★★★
Joseph Quilty J - July 21, 2023
Verified Purchase
Part worked great
The part was easy but on this unit you had to take the complete back off for the wire
★★★★★
★★★★★
Joseph M - December 21, 2023
Verified Purchase
Easy repair
Even though it was a up grade in design it went in just like the original. Very happy with the replacement.
★★★★★
★★★★★
Brian J L - April 6, 2018
Verified Purchase
USE SAM DC97-17349B
part was delivered broken. Misrepresented about delivery. no stars
July 5, 2018
Hello ,
Thank you for leaving a review on the . Sorry it had taken us so long to get back to you. We have been a bit more popular then normal and are now able to check our reviews. I’m sorry to hear you had that experience. We would like the opportunity to fix this situation. I will be sending you an email shortly. Look forward to hearing from you!
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 3 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Washer will not drain
Went to YouTube video and followed instructions.
Hardest part was making sure water from hose does not flood floor while taking it off from water pump and letting water drain in bucket.
See YouTube video
https://youtu.be/oOnxbj-unfc?si=OFFwOcNiIymh_9b-
Alpha from JACKSONVILLE, FL
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
4 of 9 peoplefound this instruction helpful.
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Top Load washer would not drain to complete spin cycle.
Though I could hear and feel the drain pump running, the washer would not drain. This model does not have a filter for the drain pump. I lowered the discharge hose from the stand up pipe on the wall, and lowered it to the floor. Water ran right out, so no blockage in the drain system. After removing the inlet and outlet hoses to the pump,
... Read more a quick inspection showed the impeller on the motor was off the shaft and flopping around. Bingo, motor runs but cant pump. Ordered from Partselect and received in ONE DAY. I really didn't want to go back to it that soon, but they certainly did their part. Ha. Thank you all. Greg
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Greg from Medina, OH
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
7 of 16 peoplefound this instruction helpful.
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Easy instal, taking off entire back panels of appliance is required
Shut off water and electrical supply to appliance, take water supply hoses off to allow for proper access to back of machine. Take off back panels of appliance. Disconnect two hoses from pump. Take out two screws which attach pump to washer body. Detach wiring which connects pump to control unit ( that takes a little time). Install p
... Read moreump in designated location, connect hoses, connect wiring to control unit, connect appliance to powere source, test run to make sure everything works properly, make final detailed wire connection Pump to control unit, install back panels, Connect water supply hoses .....and be proud of yourself!
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Dieter from CHICAGO, IL
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
10 of 22 peoplefound this instruction helpful.
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2 questions answered by our experts.
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Leo
September 13, 2023
The water is leaking from the bottom of the washer when the spin cycle is emptying out is it the pump.Thank You
For model number WA48H7-400AW
Hi Leo, thank you for contacting us. We have found that the defect in the internal hoses that connect to the inlet valve could create a leak during the filling cycle. Also check for loose or corroded clamps and cracked hoses. The tub to drain pump hose may be the problem if a leak occurs during the wash portion. You can access the area by removing the front or rear panels. If hoses are fine, we recommend checking the drain pump assembly, part number PS12592631. We hope this solves your problem!
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Leo
September 13, 2023
Hi it’s me again I’m wondering if it could be one of the hoses and if so how due I check them for a leak.
For model number WA48H7-400AW/Ar
Hi Leo, thank you for your question! Internal hoses that connect the inlet valve to the tub. A defect in this hose would create a leak during the fill cycle. If the leak occurs during the wash portion of the cycle, then the tub-to-drain pump hose may be the problem. Check for loose or corroded clamps and cracked or perforated hoses. Removal of the front or rear panels will be required to access this area, and some models may require removing the complete cabinet. If hoses are fine, we recommend checking the drain pump assembly, part number PS12592631. We hope this solves your problem!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12592631
Manufacturer Part Number: DC97-19289F
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