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9 questions answered by our experts.
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Barbara
December 20, 2018
The part called the wash plate came off in my machine and was lying sideways. I have tried putting it back on tight but it continues to come off. I bought 2 of these machines december 8, 2017. I am not happy this is giving problems already as i was told this was a great machine. Do you think the wash plate needs replacing or know why it won't stay on?
For model number wT7200C
Hello Barbara, thank you for your question. If the washplate won't stay attached we would recommend checking the shaft that comes up from under the tub to be sure the splines are not worn. If they are you would have to replace the clutch and shaft assembly part number PS7788161. If the splines on the shaft are fine, you will want to replace the following parts which include the washplate, washers, and nut that hold the wash plate to the shaft. Those parts are Screw,Customized Part Number: PS3534421, Washer,Common Part Number: PS3534424, NUT,COMMON Part Number: PS12368525, Washer,Common Part Number: PS3522866, and Pulsator Assembly Part Number: PS3532760. Good luck with your repair!
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Mark
January 2, 2019
Hello - thanks for a great website. I have a lgwt7200cw and my agitator quit working. It does not stay attached to the shaft on the bottom of the motor/clutch. It appears that i need a new agitator plate, cap, screw, etc. I have looked up these parts but it appears that the parts numbers have changed. The assembly i believe i need is ps3640017 with the screw but this part seems to no longer be available. Please assist. thank you.
For model number WT7200CW
Hello Mark, Thank you for the question. The Agitator Plate (pulsator) with screw is PartSelect Number PS3532760 and the Cap is PartSelect Number PS3525704. Hope this helps, good luck with this repair!
The round part in the bottom that looks like a hub cap(pulsator assembly part), came loose and was laying inside the washing machine. I put it back on and the pulsator spins but not the drum. What parts do i need, or is it worth fixing?
For model number WT4970CW
Hi Jackie, than you for your question. You may want to take a look at the underside of the pulsator itself and the parts underneath of the pulsator. Such as the nut and the clutch. It could be that those parts are all worn down. Whether it is worth it to replace parts would be up to you. Good luck with your repair.
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Darren
July 15, 2019
I need the part #'s for the agitator plate the bolt the cap and also the washers for the bolt and for the bottom of plate. If the old bottom washer went to the pump what are chances it will tear something else up?
For model number Wt7200cw
Hello Darren, thank you for inquiring. For your model the Wash Plate (Pulsator Assembly) is part PS12588963 (this comes with the hardware for it), and the Pulsator Cap is part PS3525704. You may want to remove the old washer from the pump to avoid future issues. We hope this helps.
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Marlene
October 21, 2021
Do I need to order any other part with the agitator? If it’ doesn’t fix the problem can I return the agitator? Thanks
For model number Wt1501cw
Hello Marlene, Thank you for the question. Here is a Link to our 30 Day return Policy. We hope this helps! https://www.partselect.com/Thirty-Day-Returns.htm
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Gary
November 2, 2021
My wash plate shaft broke, when I came home the part was lying loose in the tub of washer. I watched video of how to take off with 10mm socket however mine was broke.
For model number WT7600HKA
Hello Gary, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12588963. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Reginald
January 16, 2022
Does anything go in before the actual wash plate goes into place? The big round silver part goes the bottom of the basket.
For model number Wt5270CE
Hello Reginald, Thank you for the question. Under the Washplate there is a Common Washer then a Common Nut and another Common Washer. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Does the pulsator assembly comes with the hold down screw?
For model number WT1501CW
Hello Lawrence,. Thank you for writing. The Screw will be included with this Pulsator Assembly. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We hope this helps!
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Amos
March 6, 2023
Agitator stuck on shaft. Anyone have any recommendations for getting it free?
For model number WT5680HWA
Hi Amos, thank you for contacting us. To get the agitator free, we would recommend you remove the pulsator assembly, part number PS12588963. Following general instructions can be used to disassemble the pulsator: First, remove the pulsator cap using a screwdriver. Remove the central screw using a 10 mm socket wrench. The pulsator normally comes off after this screw is removed. But, if it is stuck, you might need to use some other technique to take it off. Take a wire, run it off through the small hole in the pulsator, and lift it. If this does not work, you may use a shoelace, insert it under the pulsator and lift it. The last option is to use a chisel and a hammer to break the central part. Use a vacuum to clean up the leftover pieces. Take the bolts out of the lower plate using a 10 mm socket wrench. The clutch housing assembly will become visible, and the agitator is free. We hope this helps, good luck with the repair!
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 4 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Agitator was free spinning
Removed the center cover cap carefully on top of the agitator with a small screw driver. There are 3 (on mine) little slots around the edge of the bottom of the cap where it meets the agitator. Insert the small flat blade screwdriver and gently twist at each one till the cap pops loose and comes off.
There was a 10MM bolt under the cap on mine that you need to remove. I used an cordless impact driver but you could use a socket wrench as well. Remove the bolt and the agitator comes off. May take a little wiggling or it may come right off.
The teeth on the agitator were wore all the way down and gone on mine so it came off easy and this was the issue I had why it was spinning freely. I took the small flat blade screwdriver and used the edge and corner of the blade to clean the teeth on the shaft where the agitator attaches and wiped it down before installing the new part as there was quite a bit of metal shavings from the damaged part.
I just reversed the order of removal to install the new part. Took about 15 min. I ran a rinse and spin cycle to remove any additional metal shavings and to check to see if it all worked properly. THATS IT! TOO EASY!
Joel from JASPER, MO
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
3 of 5 peoplefound this instruction helpful.
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Washer was noisy, made noise when agitating and spinning.
I had a hard time removing the agitator, had to get thin prybar to get a hold of washplate. After I removed washplate, I found that the shaft that the washplate attaches to was actually worn out. What used to be a spline was smooth. So I ordered a new clutch assembly. There are a lot of bolts that hold the clutch assembly on to the basket. There are a lot of videos on Utube that will walk you through step by step. The only problem I encountered with this was removing the nut that holds the basket to the tub. One video said it was reverse thread, which it wasn’t. You can check the thread on new clutch assembly to see which way is correct. After I put back together. Works like new.
Paul from NANTICOKE, PA
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Socket set, Wrench (Adjustable)
3 of 5 peoplefound this instruction helpful.
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Pulsator stripped out
The teeth in the pulsator assembly where stripped out on the original plate.
Ordered the replacement and it was 1 screw to undo and pop in the new assembly. Super easy repair
Anthony from FT WORTH, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
1 of 2 peoplefound this instruction helpful.
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very dirty under adjitator cap and pulsator
Tried to remove adjitator but it was stuck. Could not find any professional method of pulling it. There must be some type of puller,
Daniel from EDWARDS, IL
Difficulty Level:
Very Difficult
Total Repair Time:
1- 2 hours
Tools:
Wrench set
1 of 3 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
22 Reviews
4.7
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20
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★★★★★
★★★★★
Jennifer M - January 7, 2023
Verified Purchase
Great part, good price, and worked as expected. Fast shipping.
Worked great. Easy install. Fixed the problem
★★★★★
★★★★★
Kevin L - September 30, 2022
Verified Purchase
Easy repair. Spot on
All went perfect.
★★★★★
★★★★★
Jerry R - September 9, 2022
Verified Purchase
Perfect fit
Shipped well packed and took 5 min to replace. And fast shipping!
★★★★★
★★★★★
Monty N - July 30, 2022
Verified Purchase
Easy repairs
After diagnosing what was wrong with the washer I found the part online at parts select.. I have gotten parts from them before and have always been happy. This was one of the easiest repairs I have ever had. The pulsator assembly slid right on the spine, all teeth engaged and had one bolt to secure it. Again, the part worked fine.
★★★★★
★★★★★
Alfonso A - July 24, 2022
Verified Purchase
part broke! didn't last a month!!!
very disappointed. Part only last me less than 30 days.
September 5, 2022
Thank you for your review. We're sorry to hear that happened, we will be in touch soon to help fix this issue.
★★★★★
★★★★★
Rick J - December 29, 2021
Verified Purchase
Correct part
Part does the job it is designed to do. The price was about $45 higher than what I wanted to spend. If I had my choice and could have waited a few more days I would have purchased it elsewhere for about $75 instead of the $110+ that I paid.
★★★★★
★★★★★
Bert Van T - November 13, 2020
Verified Purchase
great place to buy parts
part is exactly what i needed and is working well.
Ordered part and had next day, which was good, since really needed our washer working.
★★★★★
★★★★★
Martin L - November 12, 2020
Verified Purchase
LG Washer - Replace Pulsator
The part was exactly what was needed to replace my worn out pulsator. The new part fitted the washer motor shaft and was back in service with in 20 minutes with a 3/8" ratchet & 9 mm socket.
★★★★★
★★★★★
Nancy C - July 23, 2020
Verified Purchase
Easy Repair, great part...worked perfectly!!!
The part was 100% in good condition...worked great...shipping outstanding!!!!
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
