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Patricia
June 25, 2019
One of the knobs base (#15) came loose from the cooktop. The actual knob still works but the little thing it sits on came loose. It appears it was only glued down evidenced by dried glue. If that is the case can I just glue it again?
For model number KCGD500GSS00
Hello Patricia, Thank you for the question. The Bezel just slides over the shaft for the switch. No glue required. Hope this helps!
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Eric
March 4, 2023
My cooktop needs 5 bezel knobs, but it looks like when I order one from you, the cost is $40 each. Are you serious that it will cost more than $200 for 5 of these small plastic rings?!!!!
For model number PS12578795 BEZEL-KNOB
Hello Eric, Thank you for your inquiry. We apologize that our prices are not as low as you expected. We base our prices on what we are charged by the manufacturer for the parts. We try to keep our prices as low as possible but do also have to keep them at a level to help cover our costs. We hope this helps to explain the reasoning behind the prices. Good luck with your repair.
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