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Brian
March 17, 2018
Does this part number contain a full set of 4 rods to completely renew the suspension for the whole washer?
For model number MVWC555DW0
Hello Brian, Thank you for your inquiry. Yes, this kit contains a full set of four rods. Hope this helps!
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Charley
May 27, 2019
I see this comes with all 4 rods. Does it also include the suspension rod supports? (parts 17 & 18 on the diagram)
For model number WTW5000DW0
Hi Charley, thank you for your question. Yes, this also includes the supports. Good luck with your repair.
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Timothy
August 6, 2021
My Whirlpool washer shakes violently while spinning. Could the suspension rods need replacing if none are broken?
For model number WTW5000DW2
Hello Timothy, Thank you for your inquiry. There may be other damage to them, so we would recommend replacing them. We would also recommend checking the tub wear pads, the drive hub and the drive pulley. Also make sure that the leveling legs are evenly balanced and that the washer load is balanced and not overloaded. Hope this helps.
The drum in the washer seems loose. It can be rocked from side to side and makes the washer squeak when in use. This just happened very suddenly. Guessing the problem is with something dealing with suspension?
For model number WTW5000DW1
Hello Toni, Thank you for the question. It is most likely a broken Suspension Rod, PartSelect Number PS12347546. I suggest checking the rods for damage. Hope this helps!
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Jonal
November 3, 2021
So I replaced the suspension rods but the machine still shakes extremely violent like. What else can be a factor in this situation? You guys are amazing and have helped out a lot
For model number MVWX655DW1
Hi Jonal,
Thank you for your question. If you have replaced the suspension rods and the washer is still shaking, there are some other parts that you will need to check to see which one is causing the issue. You will also need to check the the suspension rod supports, the drive belt, the drive hub kit, the washer drive pulley and the lid bumper. You will find the information on how to test these parts under Free Repair Help and Instant Repairman on our website. We hope this helps! Good luck with the repair!
Do what all dose the kit come with? I need springs retainer balls for the top and the rods?What are my options?
For model number mvwc5654fw1
Hi Jon. Yes it includes rods, springs, retainers and washer. Thank you for your question and good luck with your repair.
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Sandra
July 20, 2021
Does the suspension rods kit have everything that I need to repair my washer
For model number wtw5000dw2
Hello Sandra, Thank you for the question. This kit includes everything needed to replace the Rods in the appliance. We hope this helps!
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Brennin
October 18, 2021
Can I order just one support
For model number MVWC565FW1
Hello Brennin, Thank you for the question. Since it is recommended all of the Suspension Rods be replaced together, they are only sold as a kit and not individually. We hope this helps!
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Gerhard
June 17, 2019
What is the length of the suspension rod. Is the length important to match???? do springs and rod have to be lubricated. what oil is recommended.
For model number wtw5000dw
Hello Gerhard, thank you for inquiring. Based on the model number for your washer, this is the correct replacement Suspension for it. It includes four and they are approximately 22.5" long. For the rest of the information about lubrication, you will need to reach out to Whirlpool directly. Please feel free to get back in touch with us if you need to. Thank you.
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Stanley
June 17, 2019
The washing machine still hits the sides of machine even after I replaced the suspension rods on my Whirlpool washer. Any suggestions what the problem might be? Thanks
Hi Stanley,
Thank you for contacting us regarding this situation. If the tub in your washer is still hitting the sides of the washer, there are some parts that you will need to check to see which one is causing the issue. You will need to check the suspension rod supports, the drive pulley and the belt. I hope this helps.
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Part Videos
Replacing your Maytag Washer Suspension
Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 2 reviews.
What's this?
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Washer wobble during spin cycle.
Watched a video to get a general idea. Moved washer to garage. Raised lid, supported with s-hook and light chain. Front springs were easy, except no hole for the rod to hang in so used chain and small screwdriver through mounting hole. Back springs were not as easy. Finally removed the back panel to get to the rods. Bingo, much easier and only took 5 min to remove the back panel. reassemble and she works like a charm. Suggest to find a video reflecting your particular brand and model as all are similar but uniquely different. Easy project though.
Jesusa from JEFFERSON CTY, MO
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
8 of 8 peoplefound this instruction helpful.
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Replacing shock absorbers on Maytag washer
Used video provided,but while reinstalling shocks pull the shock absorbers thru holes in washer deck using a stiff wire or a metal coat hanger will also work. This made installation so much easier!
William from JAX BCH, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
5 of 5 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
19 Reviews
4.8
Filter By Rating:
5 Stars
16
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1
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★★★★★
★★★★★
Chad C - 10 days ago
Verified Purchase
Easy trouble shooting help, easy replacement
Finding the right part was easy with the troubleshooting guide on the website. The parts were exact OEM and arrived sooner than expected. Install was a breeze with the videos on the site as well. I highly recommend!
★★★★★
★★★★★
Jermel M - 10 days ago
Verified Purchase
Easy repair, excellent part
Working like a champ
★★★★★
★★★★★
Michelle K - 25 days ago
Verified Purchase
Not easy but we did it!
Took a chance and ordered this part. After 2 hours by amateurs the washer basket no longer wobbles. Works great!
★★★★★
★★★★★
Jerome B - 27 days ago
Verified Purchase
Easy repair
Parts were correct, good quality, and fixed the problem
★★★★★
★★★★★
Dawn H - January 14, 2023
Verified Purchase
Worked!
This part saved us from buying a new washer!
★★★★★
★★★★★
James P - January 3, 2023
Verified Purchase
Fairly easy to install
I have replaced the gears top and bottom on the tub. I replaced the 4 stabilizers, but still the tub vibrates like crazy when on the spin cycle. I don’t know what else to do.
★★★★★
★★★★★
Frank D - November 21, 2022
Verified Purchase
Washer Machine Suspensions
The suspension springs came in right on time and my washer machine is working great thank you.
★★★★★
★★★★★
Mark T - November 11, 2022
Verified Purchase
Worked perfect
Worked perfect and saved having to pay for a service call $$$$$
★★★★★
★★★★★
Michael J - November 11, 2022
Verified Purchase
Fixed my problem
Washing mashing would shake violently when spinning. Parts came fast, were somewhat easy to replace and corrected the problem.
★★★★★
★★★★★
Tony R - October 31, 2022
Verified Purchase
Simple fix for a frustrating problem
Simple fix for what did not seam it would solve the problem of going out of balance all the time even after recalibrate
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12347546
Manufacturer Part Number: W11130362
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