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Surface Burner Switch - 240V

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10 Reviews

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

 Fits your JES9800AAS!
 Fits your JES9800AAS!
PartSelect Number PS12347301
Manufacturer Part Number W11120791
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Element will not heat | Will Not Start | Oven is too hot
This part works with the following products:
Range, Cooktop, Wall Oven.
This part works with the following products:
Jenn-Air, Kenmore, Maytag, Whirlpool.
Part# W11120791 replaces these:
AP6278040, 04100359, 04100360, 04100361, 04100426, 04100429, 04100502, 4381772, 570199, 703650, 7403P402-60, W10894483, WP7403P402-60, Y04100359, Y04100360, Y04100361, Y04100426, Y04100429, Y04100502
Questions and Answers

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15 questions answered by our experts.
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Vivian
April 16, 2018
My oven works, but the self cleaning process .Doesn't work. I don't know what part needs to be replaced. I set all the controls as shown in the manual. The door locks and the fans turn on but the oven doesn't heat . The door stays locked, and the fans continue to run, but nothing else happens. I think it may be the temp knob needs replacing. On the back, of the knob it looks like it might be damaged. (pushed in)
For model number S136
Hi Vivian, Thank you for your question. There are three parts that you will want to check. The first thing you will want to take a look at are you temperature sensor and your bake element. It does sound like those parts are working in your appliance though. So the only other part that would be the issue would be your electronic control board. I would suggest testing the other two parts just in case. I hope that helps. Good luck with your repair.

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Dennis
July 18, 2019
I got a replacement switch W11120791. I need a wiring diagram for this it was made by Whirlpool can you help?
For model number JES9860AAW
Hi Dennis, Thank you for your question. There is a wiring diagram listed on our website. Here is a link to it, https://www.partselect.com/ModelSections.aspx?ModelID=262399&ModelNum=JES9860AAW&mfgModelNum=&ManufactureID=1&Selected=53278&Position=6&mfg=Maytag&Type=Range&Mark=6. If you do not find this helpful, you will need to contact Whirlpool. Their telephone number is 1-866-698-2538. I hope this helps. Thank you and have a great day!

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Debra
September 4, 2019
Will part # ps12347301 work on my stove
For model number S120
Hello Debra, thank you for your question. Yes, this switch, ps12347301, is compatible with your specific model number. Good luck with your repair!

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Paul
August 13, 2021
Broil element comes on no matter what you select on touch pad. Oven is always too hot.
For model number SVE47600BC
Hi Paul, Thank you for contacting us. If the broil element comes on no matter what function you select, the issue may be with the oven sensor. The oven temperature sensor is the part that monitors the oven temperature and signals the electronic control board to turn the elements on and off. Before removing this part from the oven and testing it with a multimeter for continuity, unplug the oven from the electrical outlet. To test the sensor, you will need to reference your owner’s manual to determine what the correct reading should be for your model, as this varies from model to model. To test it for continuity, use a multimeter on the Rx1 setting and touch the terminals with the probes. This test needs to be done with the sensor at room temperature to produce accurate results. If your test results do not meet the manufacturer’s guidelines, you need a replacement temperature sensor. If the sensor is fine, you will need to check the broil element, the electronic control board and the wiring between the parts to see which one is causing the issue. We hope this helps! If you have any questions, please let us know.

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Related Parts:
Paul
September 1, 2021
I replaced the oven sensor in our JennAir stove and the temperature control resumed and cooked to temperature for 2 weeks. Now the broiler element is coming back on again and overcooking our food. Do I replace the control board now?
For model number SVE47600BC
Hello Paul, Thank you for the question. This is normally an indication the Electronic Clock Control Board is defective and may need to be replaced. We hope this helps!

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Related Parts:
Nick
December 22, 2019
Good day, it appears that both burner elements on the left side do not heat? I tested the elements themselves for continuity and they seem to be okay. The power coming in to the cooktop is fine. When i test the other side (which has a grill) it shows proper power. The element power however is low (108 v) and inconsistent when i turn the elements on. Is it possible that both switches failed at the same time? Can i swap the cartridge to the other side to see if they in fact still work? Thank you!
For model number Jenn-Air C236W-C
Hello Nick and thank you for writing. Yes, it is possible both failed and yes you can swap them. It is the same switch for both sides. We hope this helps. Please contact us anytime.

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Gerry
November 21, 2019
Left side elements will not heat the surface hot light comes on but elements do not heat
For model number CDE8300
Hello Gerry, Thank you for your question. Our sources suggest replacing the surface burner switch under part PS12347301 for your model. Hope this helps!

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Queeny
July 22, 2019
One of the burners malfunctioned (no heat, no light) . I switch out the knob but still can't turn burner on. Would replacing infinite switch cures problem?
For model number C-226
Hello Queeny, Thank you for the question. I suggest testing the element and the switch that controls the element with a multi meter to check for continuity. Replace the part that tests to be defective. Hope this helps!

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Meg
November 28, 2018
It is very hard to remove the cartridge from the stove. I tried the griddle and it is also very hard to remove. The right side is easy in and out. The left side is the one with the grease drain. It appears that the plug which the cartridge plugs into, is clogged, jamed or just broken. Tell me the part number so that i can order - thanks
For model number Jes9860
Hi Meg, Thank you for your question. It should not be too difficult to remove the cartridge. You may have to refer to your owner's manual for information. I hope this helps. Thank you and have a great day!

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Yadira
September 17, 2019
I need a surface burner switch - c236w serial n0. 265616fk run no. 02 jenn air company. Is surface burner switch - 240v compatible with my surface burner
For model number C236W
Hello Yadira, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12347301. Hope this helps!

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Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 55 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Burner had one temperature--hot, regardless of setting
1. Killed power and removed the regulator's knob, noted the position of the old control.
2. Took off the cover for the center vent and loosened the two screw holding the housing in place--the screws didn't have to come out completely as it is a U-shaped friction hold.
3. Unscrewed the two screws holding the old control switch in place--lifted the housing enough to get at the old switch and carefully pulled it loose--it was a front burner so the control switch was about as far back as it could be but still wasn't that hard to get at.
4. Turned the new switch to orient the wire connectors, then, using a needle-nose pliers, removed each friction connector, one at a time, and fitted them on the new switch (note: one of the wires fitted best if it went under as opposed to around the base of the new switch).
5. Replaced the control back through the housing and screwed it in place, making sure the orientation of the control matched the way it looked originally.
6. Slide the housing back over the two screws and tightened, replace vent.
7. Replaced the knob and turned on the power.

(The above took me about twice as long to write as it did to make the repair and I write professionally but am not a professional electrician.)

Also, I bought a second control switch because, given the age of the unit, I'm sure another one will go. The second one will assure that it won't happen :-).
  • James H from Oxford, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
97 of 108 people found this instruction helpful.
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burner swiths two, and radiant element cartridre has been problem in and out for month.
replaced switchs and cartridge, looks like bland new for spending 350 instead of new one for 1500. thank you for the parts i needed it.
Other Parts Used:
Radiant Smoothtop Cartridge Assembly Burner Knob Grease Filter
  • Simon from Federalway, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
38 of 1322 people found this instruction helpful.
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Burner Control not Functioning
Simple Repair!
Turn off Power
Remove four screws under panel.
Remove old burner knob.
Drop Burner Panel from range
Remove 5 wire connectors from old burner control
with pliers
Remove 2 screws that held burner control to range
panel
Install new burner control
Rplace two screws to burner control
Replace 5 wire connectors to new burner control
Replace 4 screw under panel
Replace knob to new burner control
Turn on electricity
Made wife happy!
  • Randall from Mohnton, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
26 of 30 people found this instruction helpful.
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Dual element burner only stays on high
The replacement switch was not exactly as my original and none of the other instructions matched exactly with my unit. So I had to figure it out, but they matched mostly what Micheal from Colliervile wrote. Safety is paramount. Turn off circuit breaker and ensure there is no power to unit with a test light. You don't have to remove the glass top. Open oven door and remove 4 screws at bottom of control panel, then remove two screws on each end while suppoting the panel with one hand. Rest control panel on top of door or hang by wires. Remove two screws to detach switch from panel. I took pictures of the wire placement on old switch and drew a diagram of what color wire went to each terminal. I used the instruction sheet diagram of new switch and marked where each wire color goes. Here is where I put them: DOUBLE BLACK to L1,2; New jumper from P1 to S1; RED to 2: DOUBLE RED to P2; new jumper with small connector from S2 to "element on" indicator lamp (it's longer than and replaces existing jumper); YELLOW to 4a; TAN to 4. The letters in parenthesis on the instruction sheet almost matched up to my old switch so I used them to help with the placement. I didn't have to seperate any compound red wires. Double check wire placement and put it all back together in reverse order.
  • Sherman from Perry, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
15 of 18 people found this instruction helpful.
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We had no control of tempurature on one of the four burners on the electric range cook top
First step is turn the power to the range off. Then I removed the grate covering the down draft vent in the center of the cook top. Inside the vent opening are two screws that secure a panel that holds the four knobs that control temperature settings. Remove these screws. Slide the panel tward the back of the range while lifting it up. This will allow removal of the panel. Remove the knob from the burner control you are replacing. Under the knob are two screws. Remove the screws and let the controller drop out of the cover panel. Take the new switch and carefully remove the wires from the old controller and place them on the new controller in the same position. When the wires have been connected, put the controller back in the control panes and secure it with the two screws. Replace the panel back into the cook top. Tilt the control panel so the front is low and the back is elevted. Engage the lugs protuding out on each side of the control panel opening. Lower the panel back into the opening and secure it with the two remaining screws. Replace the control knob and you are done. You just saved yourself a $125.00 service call. Total cost for the controller $35.00.
  • Robert from Marietta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
15 of 19 people found this instruction helpful.
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fan switch out , burner switch out too
shut off power , remove vent cover, 2 screws to free the switch box , there was enough slack to turn it over , idendtify switches to be replaced , double check you got the right ones , got em , nut driver for the fan switch, torex for the burner switch , test ,put it back together , and clean up , no more than a half hour . order parts on monday , delivered on tuesday afternoon with 3-5 day shipping. thanks guys
Other Parts Used:
Fan Switch
  • Jon from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 19 people found this instruction helpful.
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grill burner repaired
Shut down the power so I would not be surprised, removed the four front screws on panel. lifted burner knob panel to expose screws holding infinite switch and wires, easy replacement.
Even the size of the clips would not let you place them on the wrong prongs. plugged in new brurner and cooking steaks once again. Disapointed in visa's additional "International charge" of $2.83 and then $3.83 to purchase these items, but overall they were great people to deal with.
Other Parts Used:
Toggle Switch - With Push Nuts Grill Element
  • scott from seminole, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 17 people found this instruction helpful.
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Infinite switch malfuctioning and indicator light not working.
I changed out the infinite switch without any problems. The indicator light was another problem. It wasn't the light that was bad, it was the indicator light lens that snaps into the panel. The light then attaches to the lense. The lense broke and the indicator light pulled away with the tension on the wires. Now I have to order replacement lens and will have a spare indicator light.
Other Parts Used:
Lock Indicator Light
  • Rodney from Thibodaux, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
11 of 17 people found this instruction helpful.
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Burner switch was malfunctioning.
1. Removed all four switch knobs (to be replaced with new knobs purchased with the replacement switch.(unnecessary if you are not going to replace all the knobs)
2. Removed the switch plate assembly by removing two sheet metal screws.
3. Inverted plate assembly and removed five wires and then removed two additional screws that secured the faulty switch to the plate assembly.
4. Reconnected the five wires and attached the new switch to the plate assembly.
5. Re-positioned the assembly on the cooktop and secured with the two sheet metal screws.
GAME OVER!
Other Parts Used:
Infinite Switch Knob
  • James L. from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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clock display had died, a burner switch had failed, touch-button panel ribbon cable was failing
Shut off breaker! Important as switch connectors can easily come in contact with range when dropping control panel out of range face. Removed 4 screws underneath control panel & above oven door. Panel drops out easily. Removed end caps (4 small screws). Reinstall end caps on new touch-control panel. Removed screws from old circuit board/clock to instal new circuitboard/clock on new touch-control panel. Attach ribbon cable from touch panel to circuit board (easy connector, lift ends of connector to raise shim-like piece, insert ribbon, push shim-like piece back in). Remove 2 star screws at each switch(x4) shaft on old panel. Reinstall switches on back of control panel, reinsert screws from front to each switch. And extra set of hands is handy to hold panel while positioning switch and driving screws. Return reassembled control panel to position, drive screws in underneath. Turn breaker back on. Done.
Other Parts Used:
Control Panel with Touchpad Electronic Clock Control Board
  • Scott from Hellertown, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
9 of 13 people found this instruction helpful.
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Customer Reviews
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10 Reviews
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS12347301
      Manufacturer Part Number: W11120791
      Brand
      Model Number
      Description
      Kenmore
      20133
      Range - Kenmore Range/Stove/Oven Model 20133(1988) Parts
      Jenn-Air
      20135
      Range
      Kenmore
      20214
      Range - Electric Range
      Kenmore
      20215
      Range - Electric Range
      Kenmore
      20234
      Range - Kenmore Range/Stove/Oven Model 20234(1988) Parts
      Jenn-Air
      20236
      Range
      Jenn-Air
      20237
      Range
      Jenn-Air
      20239
      Range
      Kenmore
      22304
      Range - Kenmore Range/Stove/Oven Model 22304(1988) Parts
      Kenmore
      22307
      Range - Kenmore Range/Stove/Oven Model 22307(1988) Parts
      Kenmore
      22310
      Range - Kenmore Range/Stove/Oven Model 22310(1988) Parts
      Kenmore
      22313
      Range - Kenmore Range/Stove/Oven Model 22313(1988) Parts
      Kenmore
      22314
      Range - Kenmore Range/Stove/Oven Model 22314(1988) Parts
      Jenn-Air
      22402
      Cooktop - Electric
      Jenn-Air
      22403
      Range - Electric
      Jenn-Air
      22404
      Cooktop - Electric
      Kenmore
      62920236
      Range - Kenmore Range/Stove/Oven Model 629.20236 (62920236, 629 20236) Parts
      Kenmore
      62920237
      Range - Kenmore Range/Stove/Oven Model 629.20237 (62920237, 629 20237) Parts
      Kenmore
      62942765
      Cooktop
      Kenmore
      62942769
      Cooktop
      Kenmore
      62942865
      Cooktop
      Kenmore
      62942869
      Cooktop
      Kenmore
      62946965
      Range
      Kenmore
      62946969
      Range
      Litton
      6294697
      Range
      Kenmore
      62946975
      Range
      Kenmore
      62946979
      Range
      Magic Chef
      8770RB
      Cooktop - Electric
      Magic Chef
      8770RV
      Cooktop - Electric
      Jenn-Air
      C106
      Cooktop

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