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PartSelect Number PS12070685
Manufacturer Part Number W11088945
Manufactured by Whirlpool

This part works with the following brands: Whirlpool, Kenmore, KitchenAid, Maytag.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Fridge too warm.
  • Fridge too cold.
  • Will Not Start.
  • Freezer section too warm.

Questions & Answers

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Most Recent


I think my thermostat has been bad ever since i have had this refrigerator. It has always been set to the highest setting for the refrigerator and the freezer has been set to the lowest setting and the fridge will only cool at 40 degrees maybe 39 at best. I have always felt that it isn't cooling enough. Food does not go bad, but drinks i don't feel get as cold as they should. Should i attempt to change the thermostat? I have recently cleaned the condenser as well. Compressor runs good - no issues. Freezer works great! I just want to get the refrigerator to a colder temperature. Would prefer around 35/36 degrees. Please advise if changing the thermostat might be the issue.

Mark for model number ED5PHAXSL00

Hi Mark, Thank you for your question. You could always try that if you would like. However if you want to to see if any of your thermostats are not working correctly, you could test them with a multimeter to see if they are all working correctly. I hope that helps. Good luck with your repair.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.7 / 5.0, 3 reviews What's this?
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54 of 60 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Garry from Ochelata, OK

Food freezing in the refrigerator

Remove the front panel strip where the temperature adjustment lights show, use a thin screw driver to pot the strip out along the top. Use a nut driver to remove the control panel which contains the light, two bolts on the under side, two bolts on the front after the panel strip was removed. The control panel will hang down enough with the wires attached to allow access to the thermostat. Use a Phillips screw driver to remove the side cover where the temperature probe runs along the left hand side to the unit, one screw. You will find the temperature probe inside plastic tubing running to the back of the unit where it is wrapped around a Styrofoam holder with three plastic retainer clips on the top and bottom. Unplug the thermostat from its electrical connection. You may want to unplug the unit’s wall plus as this is 110 volt connection. Remove the two screws holding the thermostat to the plastic control panel; remove the fiber optic connection to the light strip that runs across the top of the thermostat. Remove the temperature probe from the 6 clips and pull the entire unit out. Remove the plastic tube from the old temperature probe and slide it over the probe from the new thermostat. The probe is approximately 26 inches long and you must take care not to crimp it as you slide it in the plastic tubing(warm the plastic tube with a hair dryer to reduce stiffness at the bend). Plug the wires into the new thermostat and reassemble.

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56 of 69 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers
Customer: Richard from owasso, OK

Freezer freezes but refridge is warm

refridge never cooled good,replaced termostat and circuit board, works great probably over kill but better than waiting on parts. Very easy job, drop over head control panel , remove thermo very carefully after unhooking linkage to freezer vent to fridge, be carefull not to bend linkage, you will also have to remove 2 covers that shield thermo conduit for thermo that go to back of fridge. Board is very easily replaced when sitting on table but 1 plug gave me problems trying to release the plug, {hint} move side to side instead of moving up and down . The themo stat sencing tube install is kind of trickie too , just straighten the tube totally before trying to remove or reinstall the new sencing tube, you can form it during restlall in the fridge . It was good to see that fridge cooling back down to 34 degrees on less than mid setting. YAHOOOOOO

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Kevin from ANDERSON, SC

Refrigerator quit cooling, freezer defrosted making a huge mess in kitchen floor

First, verified power supply. I have power at wall outlet, no power at compressor. Also noticed no condenser fan operation. Searched YouTube and watched a few diagnostic videos of how to test for proper operation of my model. Dropped the control panel down to reveal the thermostat switch and control board. Wiggled thermostat knob and compressor would work intermittently. Thermostat bad internally. Removed wiring connections, removed cover over temp.probe. slowly removed capillary tube. Removed plastic sheath from tube. Take your time installing new capillary tube into plastic sheath as not to kink and damage tube. Route the new tube back into position that the old one was in. Reinstall covers. NOTE: My wiring terminals on the new switch were in different locations but the switch was the same dimensions. I used a multi-meter to determine the correct wire locations on new switch and installed. Reconnected power and all works well now.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS12070685
Manufacturer Part Number: W11088945
Brand Model Number Description