A surface element switch, also known as a burner/infinite switch, is a device used to control and regulate the heat output of the burners on a stovetop or cooktop. This switch is controlled with a knob on the user interface of the cooktop or stovetop and is adjustable by the user. This burner switch is compatible with various ranges and cooktops and is a genuine OEM part that is sold with all of the necessary hardware to secure it, such as the Philips-head and flat-head screws, brackets, bolts, washers, palnuts (also known as a push-on nut) and terminals. Over time, this switch can wear out or become faulty, leading to heating issues for your stovetop and cooktop, such as not heating, overheating, or staying at the same heat level. Depending on the orientation of your cooktop, you will need to install this switch with or without the bracket and palnut, so reference your user manual for that information when replacing this switch. You will need a screwdriver and set of pliers during the replacement and installation process, and simply need to follow the instruction manual included with this switch to correctly replace and rewire it.
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11 questions answered by our experts.
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George
July 12, 2019
I have a 30 inch cooktop approximately 25 years old. The switch for the back left twin element is kaput. Otherwise the unit is in good shape and works well. The diagram in your website looks like the cooktop but I am unable to determine which switch is for the double element. Could you please advise. Thank you
For model number YKECC5078W0
Hello George, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11740882. Hope this helps!
Replaced the switch and now the burner won’t turn off. What did i do wrong?
For model number Maytag cse4000acw
Hi Sahm,
Thank you for your question. If you have already replaced the burner switch and the burner will not turn off, the issue could be with the burner itself or the switch is defective. I would check both parts and the connections between them to verify which part is causing the issue. I hope this helps. Thank you and have a great day!
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David
August 26, 2019
Bought canning surface element kit in 1968, need switch, which model Robert Shaw switch do I need?
For model number RS660BXK
Hi David,
Thank you for your question. There is only one switch listed under your model number. The part number listed under your model number for the switch is PS12070192. If there is a different switch for canning, you will need to contact Whirlpool. Their telephone number is 1-866-698-2538. If they provide you with a part number for the switch, you may call us back with it and we can verify if we have it available for you. I hope this helps. Thank you and have a great day!
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Cynthia
November 23, 2019
The element that has been used the most gets fire hot, burning food and pan. I tried to find a replacement for what may be called the ‘burner controller’? Can you help me determine if i’m looking for the right part? Looks like #12 in the diagram.
For model number RS6706XK1
Hi Cynthia, it does sound like a switch. Thank you for your question and good luck with your repair!
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Reed
June 22, 2023
The knob shaft for the front right burner broke off. The knob is still perfect but the shaft broke off. I use needle nosed pliers to turn it on because of the push in operation of the knob.the Will the part shown fit my model and is this what I need ?
For model number RF390PXPW0
Hi Reed, thank you for contacting us. The surface element switch, part number PS12070192, that you are referring to is for the right front burner. Glad to be of assistance!
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Jeff
18 days ago
I had a service element switch break off. I've got the new replacement element and I'm wanting to know how to access the element to replace it.
For model number RS630PXK-2
Hi Jeff, thank you for reaching out. We have attached a video that might help you in replacing this part. We hope this is helpful!
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Eric
October 15, 2021
One of the heating elements will turn on and goes to high heat but cannot be adjusted or turn off. The only way to turn off the burner is to kill the power to the stove. Which part would need to be replaced?
For model number RS696PXBQ2
Hello Eric, Thank you for your inquiry. We would recommend checking the burner switch and the wiring from the burner to the element. You can test the switch with a multimeter to see if there is continuity, and check the wiring for any visible damage. We hope this helps.
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Mary
February 4, 2023
A burner won't work on my older Roper. The on indicator doesn't come on. and burner doesn't heat. The burner switch doesn't work. It has the slide in burner modules.
For model number N9457x4
Hello Mary, thank you for your question. We believe the Switch to be part PS12070192. The indicator has been discontinued. We hope this will help.
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Janice
March 17, 2023
I ordered the controls for my cooktop because the work part of the time. Is this something I can do or do you thanks I need to get help?
For model number RC8536XT-N2
Hi Janice, thank you for your question. Please follow the instructions listed.
1. Remove the knob from the front panel.
2. Open-range top cover.
3. Remove screws from the aluminum panel protector behind the element switch.
4. Remove screws from the front panel that connects to the element switch.
5. Remove the old element and replace it with the new element, making sure that each of the five wires on the old element is transferred one by one to the new element.
6. Tighten the screws attaching the element switch to the front panel.
7. Tighten the screws attaching the element switch to the aluminum panel protector.
8. Place the range top cover and install the knob on the front panel.
Good luck with your repair!
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Gerald
January 30, 2019
Need replacement heater controller
Part # on switch is 9005170
8.9-11.0 a
Also # on switch are
699s004p03
Qe214464
For model number RC8600XV0
Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: W10900107. Thank you for your inquiry, good luck with this repair!
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Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
faulty switch
I found the received switch (PS12070192) a poor replacement for the original, or even the earlier replaced part (PS11744446, in 2016) I was going to replace since the press/return feature seemed slow to return.
The male spade lugs on the received switch are so positioned that engagement is only possible if the lug is bent out at a large angle. The lug set-back from the body edge, and the raised ribs on the sides still prevent full engagement of the connections.
I did install the new switch but found that was the only switch that didn’t give a signal light when turned on.
I have reinstalled the earlier unit.
Is part# PS 11744446 no longer available?
James E Weimholt. jmwm4031@verizon.net
James E from RIDGECREST, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
1 personfound this instruction helpful.
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Surface Element switch faulty with no control on heat
Turned power completely off. Removed knob from front panel. Opened range top cover. Removed 3 screws from aluminum panel protector behind the element switch. Once panel is removed you can see the switch element. Remove 2 screws from the front panel that connects to the element switch. Remove the old element and replace with new element making sure that each of the 5 wires on the old element is transferred one by one to the new element. Reverse the process in putting it all together. Turn on the power and walla you've have a new stove. You just save $600 plus.
Ramiro from AUSTIN, TX
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
1 personfound this instruction helpful.
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Old infinity switch on electric rangetop did not work correctly
Lifted range top, disconnected and labled wires from old switch, removed old switch, replaced wires on new switch, installed new switch. NOTE: Local appliance store informed me that the electric cooktop was too old and that a replacement switch was not available and wanted to sell me a new cooktop for $795! I found the switch on PartSelect and repaired the cooktop. Total cost... UNDER THIRTY DOLLARS!!
Decker from GREAT NECK, NY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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burner quite heating discovered switch was the problem
lifted hood top unscrewed 4 small screws opening lid to switch housing took out 2 small screws that held the switch and then transfered wires to new switch replaced new switch with 2 new screws and back to working again walla! Time spent less than 30 minutes very simple as the instructions were very self explainatory.
Ronald from McClelland, IA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
9 of 12 peoplefound this instruction helpful.
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The switch had shorted
I reviewed the schematic. Removed the outer casing. Pulled out the existing wires and replaced them exactly on the new switch. Snipped out off the control stem to match the others. There was a small metal piece on the old stem which holds on the knob. I removed it from the old stem and put it on the new stem and Eureka.
Stephen from COlleyville, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
8 of 12 peoplefound this instruction helpful.
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Burner would not heat
First i shut off the power since this is an electric cook top/range. I then removed the knob and the two screws that hold the burner switch in place. I removed the wires one at a time and connected each to the new switch. I then reattached the screws to the switch. The most difficult part to me was breaking off the switch stem at the right level. I got that done and finally selected the appropriate adapter for the stem/knob fit.
Edward from Malvern, AR
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
27 of 35 peoplefound this instruction helpful.
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★★★★★
3 Reviews
4.3
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★★★★★
★★★★★
William S - May 18, 2019
Verified Purchase
Easy repair
The part, though physically different from the original, came was great directions and was easy to install.
★★★★★
★★★★★
Frank B - April 16, 2019
Verified Purchase
IT WORKS :0)
With minor modifications the part worked fine. One wire was too short and the arrangement of wires to the switch was a bit confusing.
★★★★★
★★★★★
John P - January 23, 2019
Verified Purchase
fast delivery, repair went well
cook top stove back in operation.....switch is only part available for that particular model of cook top.....obsolete model that WHIRLPOOL no longer supports which is kind of disappointing fortunately the switch replacement was all that was needed.....the new switch itself does not seem to be as sturdy as the one being replaced.....hope it will last as I REALLY DON'T WANT to have to replace the entire cook top unit....est $1500.
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