Quick Question!

Have you ever purchased from PartSelect.com before?

12069099-1-S-GE-WR55X10942P-Electronic Board
12069099-1-S-GE-WR55X10942P-Electronic Board 12069099-2-S-GE-WR55X10942P-Electronic Board 12069099-3-S-GE-WR55X10942P-Electronic Board https://partselectcom.azureedge.net/Schematics/GE/00125008i08.gif

Electronic Board

Your Price

$255.22
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS12069099
Manufacturer Part Number WR55X10942P
Manufactured by GE

This board controls the operation of the unit. Note: This part has been updated by the manufacturer. It may differ in appearance but will function the same as the original.

This part works with the following brands: General Electric, Hotpoint.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Will Not Start.
  • Freezer section too warm.
  • Fridge too warm.
  • Clicking sound.
  • Noisy.
  • Not dispensing water.
  • Fridge too cold.
  • Ice maker not making ice.
  • Fridge runs too long.
  • Ice maker won’t dispense ice.
  • Freezer not defrosting.
  • Fridge and Freezer are too warm.
  • Freezer too cold.
  • Too warm.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

Our freezer section iced up. Took panel off to expose ice on back wall of freezer; when i dialed fridge and freezer controls to zero to defrost, freezer fan continued to run. I unplugged unit and defrosted. I have plugged back in and allowed freezer and fridge to cool. Water in container in freezer is frozen. Fridge temp is 41f. The fan runs continuously, which does not seem proper. Advice?

joe for model number GSL25QGPDBS
Answer:

Hello Joe, thank you for contacting us. That sounds like it would be the temperature sensor. The sensor sends the temperature reading of the refrigerator towards the control board. If your refrigerator or freezer runs too long, is too warm, will not defrost, or has sections that are too cold, replacing this part is the solution. Hope this helps!

Related Parts: Temperature Sensor
4 people found this helpful.
Question:

I have no display and nothing works but the light door switch

Kris for model number PSS26GRB
Answer:

Hi Kris, Sorry to hear the display is not working. It sounds like it may be the control board of the touchpad. To verify what part is causing the issue you can use an Ohms/Multi Meter to check the continuity of the parts. I hope this helps. Have a great day!

2 people found this helpful.
Question:

After power outage due to storm, fridge doesn't work. The lights work but the front panel doesn't light up and the fridge/freezer don't turn on/cool. I replaced the front control panel board but it still has the same issue. Will this motherboard fix the issue?

Shannon for model number HSS25GFTABB
Answer:

Hi Shannon, Thank you for the question. Yes it is common when you have a power outage or serge the main board will need to be replaced. Hope this helps!

2 people found this helpful.
Question:

We are wondering if this would solve our problem. Our refrigerator works fine, but it has a clicking/snapping noise that isn't constant. It will sometimes click/snap, intermittently, for 2-3 hours......stop for a few hours....then start up again, for a few min or hours. There doesn't seem to be a pattern. Even though it isn't a loud sound, we have two little schnauzers that are terrified of it and it is making life very stressful for them & us. Do you have any idea what it might be?I appreciate your help. Thank-you.

Bev for model number GSH25JSXBSS
Answer:

Hi Bev, Thank you for the question. The Electronic Board is known to make a clicking noise when it is becoming defective and needs to be replaced. I recommend replacing the board. Good luck with dogs and the repair!

2 people found this helpful.
Question:

After a power outage, the refrigerator runs constantly. I turn the thermostat down and it continue to run until I reach the zero setting.As soon as I turn the thermostat up, the refrigerator start running. The temperature in the refrigerator is cold. The freezer section works fine

Charles for model number GDL20KCSABS
Answer:

Hi Charles, Thank you for the question. Yes it is common when you have a power outage or serge the main board will need to be replaced, But his sounds like the Capacitor,this part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer.Hope this helps!

1 person found this helpful.
Question:

Temp warm in frig and freezer replace all sensor and fan motor and the defrost heater do you think its the control board ? I guess its the last thing to replace

Roger for model number GSS22SGMBBS
Answer:

Hi Roger, Thank you for your question. Have you also checked your thermostats as well? If not, I would suggest checked your thermostats and defrost thermostat first. If all of those parts are just fine, then you may need to replace your board. Good luck with your repair.

1 person found this helpful.
Question:

Freezer cools, fridge doesn’t. I replaced Master bored. Same problem persists. What could it be?

Sherman for model number PDS22MBSBCC
Answer:

Hi Sherman, Thank you for the question. I suggest replacing the Temperature Sensor,Part Number: WR55X10025. Both the freezer and fridge side has its own sensor and may explain why one side works and the other does not.The sensor sends the temperature reading of the refrigerator towards the control board. Hope this helps!

1 person found this helpful.
Question:

The temperature control setting panel is totally blank, all lights are working, water dispenser is working, can you give me a answer to this question?

Keith for model number pfs22sisss ge profile refrig
Answer:

Hi Keith, Thank you for your question. It sounds like you will have to replace your display board. I have linked that part number down below for you. Good luck with your repair.

Related Parts: Display Control Board
1 person found this helpful.
Question:

Is there a way to test if the relay in the mother board that turns on heater defrost is working ? I tested the heater manually by bypassing it it turns on, but how do I know that it's turning on by itself when needed to defrost.

Carlos for model number GSS25SGMBBS
Answer:

Hi Carlos, Thank you for the question. You can test the board by checking for continuity and resistance with a multi meter. Hope this helps!

Question:

Recently had both sides warm up. Found condenser fan motor stuck. Replaced. Operated correctly for 4 days. Now no cooling. Condenser fan not working and compressor not working. Compressor not hot or warm. Is this problem likely to be motherboard or something else. Thanks

Richard for model number ZFSB26DRDSS
Answer:

Hi Richard, Thank you for your inquiry. If there is no cooling in the refrigerator or freezer section there are a few parts that may fix the issue. The parts that may fix this issue are the temperature sensor, the defrost thermostat, the electronic control board, the defrost heater and bracket assembly, the capacitor, the condenser fan motor, the evaporator fan motor, the overload switch or the door gasket. For the electrical parts I would recommend testing them with a multimeter to verify the continuity of each part and to see which one is causing the issue. I hope this helps. Thank you and have a great day!

Question:

The refrigerator side does not get cold enough. It is around 50 and it used to be in the the 32 to 40 range. There is no frost build up on the evaporator. The evaporator fan is running. The damper between the freezer and refrigerator is fully open. Freezer has a temp of -5. There are no obstructions that i can see. Does the evaporator fan speed up and slow down to force more air into the refrigerator side or is it all done with the damper?

Carl for model number DSS25PFMCWW
Answer:

Hi Carl, Thank you for your inquiry. The fan should only run when your compressor is running. It sounds like you might want to check both your defrost thermostat and the temperature sensors inside of your refrigerator section. You can test both of those parts with a multi-meter to check and see if they are working. You can also check your fan physically to see if there is any ice build up stopping the fan from moving, and you can also test your evaporator fan motor with that same multi-meter to see if it is working. Good luck with your repair.

Question:

Hi--the compressor fan motor keeps slowing down causing the compressor to run hot. When the rpm's go down it squeals like a bad bearing but at full voltage no noise any ideas?

David for model number GSS25WGPJBB
Answer:

Hi David, Thank you for your inquiry. It sounds like you may need to replace your compressor fan motor if it is giving you trouble like that. The only other part that you may want to check would be your electronic board. Good luck with your repair.

Most Recent

Question:

Have GE side by side freezer/frig. After installing your mother board it unit again warmed up after 5 days both sides with frost on back of freezer. Compressor & evaporator fan working. Which part do i now need. Thank you

Dean for model number GSL25KGRBBS
Answer:

Hi Dean, Thank you for your question. It sounds like you will want to check your defrost heater and your defrost thermostat to see if they are working correctly. You could test both of these parts with a multi meter meter to be sure. I hope that helps. Good luck with your repair.

Question:

Refrigerator does not turn on only the two light bulbs are on when open the fridge. Power is at compressor but nothing comes on and no light on the board inside the fridge. What could be the problem?

Tony for model number PDS20SBSBLSS
Answer:

Hi Tony, Thank you for your question. I would suggest testing your run capacitor and your overload switch first. If both of those parts are fine you may have to replace your electronic control board. I hope that helps. Good luck with you repair.

Question:

I have no light in the panel board where shows the temperature install new board will this take care of such?

Linton for model number PDS20SBSBLSS
Answer:

Hi Linton, Thank you for your question. It should be this part that would fix that issue. I hope this helps. Good luck with your repair.

Question:

I had the board replaced and a new ice maker installed. Ice maker gets too much water.

Ray for model number GSH25SGPCSS
Answer:

Hi Ray, Thank you for the question. If the ice maker is over filling this normally indicates the Dual Inlet Water Valve needs to be replaced. Hope this helps!

Related Parts: Dual Inlet Water Valve
Question:

My fridge has stopped working, the compressor and fan do not kick on. Things i've tried already: I've shaken the relay, no rattling sounds. Tested the wires that come from the starter relay, no voltage. Tested the 3 compressor prongs that are on the motherboard and i have power to all of them. No power from fan wires when i tested them. Could this be a motherboard issue?

Tim for model number GSL25JFPABS
Answer:

Hi Tim, Thank you for your question. It does sound like it could be your control board that is the issue. You may also want to test the thermistors in your appliance as well. It could be that they are not working and so your compressor does not know that it should be turning on. I hope that helps. Good luck with your repair.

Question:

Nothing on the fridge works including the display on the ice maker, compressor, fan but the inside lights lite up.

Alan for model number gsh25jstass
Answer:

Hi Alan, Thank you for the question. This sounds like there is an issue with the Electronic Board,This board controls the operation of the unit.Hope this helps!

Question:

Our ice dispenser and water dispenser stopped working and there is a clicking sound i unplugged the wires from the board can it stay unplugged until the new board is installed

Robert
Answer:

Hi Robert, Thank you for your inquiry. You should be able to leave the board unplugged until until the new one is plugged in. Please also refer to your owners manual for further instructions. I hope this helps. Thank you and have a great day!

Question:

Me GE refrigerator is stuck in show room mode after a power outage. As instructed i have in unplugged the unit and plugged it back in several times for as much as an hour. Do i have a bad mother board?

Thompson for model number gsc23ksta ss
Answer:

Hi Thompson, Thank you for your inquiry. The electronic control board fixes the issue the majority of the time, but there are some other parts that you will need to check to see which one is causing the issue. You will need to check the capacitor, the evaporator fan motor, the overload/start relay, the temperature sensor, the recess door spring, the dc condenser fan motor, the dispenser solenoid assembly, the water filter, the defrost heater and bracket assembly, the power cord and the ice maker. I hope this helps. Thank you and have a great day!

Question:

My appliance continues to dispense water or ice unless i have the lock button turned on. What is my problem?

Scott for model number PSC23MSWASS
Answer:

Hi Scott, Thank you for your question. I would suggest testing your door dispenser solenoid, you should also test your ice maker as well. If both of those parts are checking out fine, it may be your board that is the issue. Good luck with your repair.

Question:

Temp warm in both frig and freezer. Had service out. The compressor, fan and starter relay working. Pulled of panel to check evaporator coils. There was frost on both ends, but not in the middle. They think i need a new compressor. What's your opinion. Not looking to spend $600 to have this done..

Jim for model number PFS22SISBSS
Answer:

Hi Jim, Thank you for your inquiry. I would actually suggest taking a look at all of the temperature sensors inside your fridge and freezer. It could be that you need a new compressor, however you may actually need a new electronic control board. Unfortunately testing that part is difficult. You may have to have your technician come in and test that part or speak with your manufacturer. Sometimes they will have a list of how to troubleshoot parts like your electronic control board. I hope that helps. Good luck with your repair.

Question:

My refrigerator is no longer outputing cold air in both the freezer and the refrigerator. The light comes on(so there is power), but the led that's at the top no longer has power.....i'm thinking it's the mother board??? i did turn off the circuit for a minute then turned it back on with no luck....

shawn miller for model number PSS26SGRB SS
Answer:

Hi Shawn, Thank you for your inquiry. There are a few parts that may be causing this issue. The parts you will need to check are the temperature sensor, the defrost thermostat, the electronic control board, the capacitor kit, the dc condenser fan motor and the evaporator fan motor. I hope this helps. Thank you and have a great day!

Question:

Hi. My evaporator froze causing warm air. Found the heating element was damaged and changed it, also changed the defroster sensor and the thermostat sensor. Evaporator still freezing. Is there anything else that has to be changed ? Besides the mother board ? Thanks.

Martin for model number GSS25SGRFSS
Answer:

Hi Martin, Thank you for your inquiry. If the refrigerator section is too warm and you have already replaced the heating element, the defrost sensor and the defrost heater I would recommend trying to replace the evaporator fan motor. You may also wish to check the condenser fan motor as well. I hope this helps. Thank you and have a great day!

Question:

Is the electric board compatible with both model wr55x10942 and gss25pgmf??

Tracy for model number WR55X10942
Answer:

Hello Tracy, Thank you for your question. The board with GE part number WR55X10942 was replaced by the manufacturer with GE part number WR55X10942P or PartSelect.com catalog number PS12069099. This is listed as the correct board for model number GSS25PGMF. I hope this is helpful!

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.0 / 5.0, 144 reviews What's this?
1-15 of 144
 

529 of 610 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: John from Holly Springs, NC

The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.

After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the board at the back of the unit. Removed the input wires and you have to push in the plastic tabs holding the board in. Then just put the new board in place and push till the tabs click. Re-install the wires and put the cover back on.

Really simple task,

It is now a week since doing this and the unit is working perfectly. No soulds and good nights sleep. The ghost has moved on.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

326 of 400 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: ALBERT from RALEIGH, NC

Our ice damper was warped, which let warm air into the freezer and caused frost to form. Also, our ice and water dispensers stopped working.

Swapping out the ice dispenser damper door was pretty easy- just used a combination of screwdrivers to remove the dispenser assembly, popped the old damper off, put the new damper on. Replacing the control board was only a bit more complicated- unplugged the fridge, removed the control board metal cover (beware the somewhat sharp edges), unhooked all the cables from the board, used needle-nose pliers to pinch each plastic spacer/fastener as to not damage them while removing the old board, mounted the new board where the old board was, and plugged in all the cables (they were all different enough from each other that I didn't have any trouble figuring out where they were supposed to connect). I now have my fridge plugged into a surge protector- hopefully that will protect this new board I've installed. Thanks a bunch,PartSelect.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

137 of 163 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Alejandro from New York, NY

Refrigerator wouldn't cool, constant clicking noise

Unplug refrigerator. First I removed 3 screws to remove cover for Board ASM Main located on back of refrigerator then loosen Board by pressing on each of 4 plastic pins then unscrew ground wire (green) then transfer all plugs from old Board to new Board, put back new board through pins, screw back ground wire then put back cover then plug back refrigerator, took 5 minutes

Help other customers find the most helpful instructions.

Were these instructions helpful?   

93 of 117 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Jerry from Otisco, IN

Repeatedly stick in defrost, raising temps in fridge and freezer for hours at a time, some times for days. Repair tech was called out twice to look into this problem, but the temps returned to normal both times before he arrived, therefore, he never could diagnose the problem with a certainity as wh

The main board is easy to get to behind the access plate. You will find seven different wire harness plugs, six which are white, that are impossible to remove without breaking the retaining clips which hold them in place....but that's OK.....you are throwing away the old board anyway, so nothing lost. The plugs will snap back into each of their respective terminal locations without a problem. Be sure to treat the four white, plastic pins that hold the board in place delicately....you will not want to mess those little dudes up!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

82 of 91 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Pliers
Customer: Ken from Gibson City, IL

Ice dispenser quit working and kept making a clicking sound

All you have to do is replace the circuit board which is really easy. Still kinda mad because the fridge is less than 2 years old. If you hear the clicking noise its coming from the circuit board.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

70 of 77 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: DAVID R. from BATH, NY

Refrigerator stopped freezing and cooling frige

Well, I first had a local service guy look at the frige. only to find out his opinion was to replace the entire unit, because the Mother board cost more than the unit was worth. Me not accepting that answer, decided to look on line for a part and availability as well as price. Surprise, Part Select had what I wanted. Now, on the back of the unit in the upper left hand corner is the access door for the mother board.Find it, but before proceeding disconnect the power supply from the wall receptacle. Remove the surrounding screws on the access door with a nut driver and the correct size METRIC socket. Disconnect the wiring connectors on both sides of the board. Now there are 4 plastic type (mine were white) retaining studs holding the board in place. BE CAREFUL not to break these as you gently pull the board off studs. Replace board with new one, and restore wire connectors in their perspective places. Each connector has a different amount of pins inside so connecting them is easy. I know nothing about refrigeration, and this was a piece of cake. Less than 15 min. Unit cools like never before!!!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

70 of 82 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Don from Philomath, OR

Refrigerator would not get cold although condensor fan worked. The compressor did not come on.

I replaced the capacitor first but the compressor still did not come on. After trying the new capacitor I removed the old board( marked the connectors just in case) then installed the new board. The major difference on the new board was the grounding wire which was simple to connect. The old board didn't have one. Once installed everything worked fine. The directions were easy to follow. I ordered the parts late Sunday night and I received the parts by Wednesday! That was fast. Thanks for the help, and this was much cheaper than calling the appliance service.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

58 of 64 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: david from colleyville, TX

Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t

After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

53 of 57 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: John from Greer, SC

Clicking noice from the motherboard

After advise from the expert, he was adamant the motherboard was the (via symptoms)problem. After receiving the replacement board (via FEDEX), I followed the easy to understand instructions. I did number the electrical plugs and mapped the connections on paper. The key to the rapid fix was to carefully read all of the instructions to verify which (if any) wires needed elimination, which in my case was none. I will definitely use this service in the future as the expense was affordable and after research, I estimate a savings between 55% to 60%.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

49 of 51 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: John from Yucca Valley, CA

Refrigerator/freezer defrosting completely for no reason

Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

42 of 47 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Pliers, Screw drivers
Customer: Richard from Chandler, AZ

Freezer temp warm

Freezer would not defrost and ice would accumulate on the coils. After the GE repairman quoted me a price to defrost and repair it – which was ridiculous – I decided to tackle the problem myself. I am posting this comment as I found other comments very helpful with trouble shooting my problem. After reviewing other home owner repair comments I decided to first replace the upper sensor, thermostat and heater bracket assy. The longest task to do this was defrosting the coils. What a mess that turned out to be. The items were fairly easy to replace. The sensor and thermostat needed to be spliced and I used good techniques and sealed the splices with electrical tape. Defrost thru repair was about 3.5 hours. Unfortunately, this did not solve the problem and the temperature started rising after the coils froze over again. I decided to go one step further and replace the main board. One repair comment said that it is important to completely remove all of the frost before engaging the new main board – which made sense to me. The defrosting was easier and faster the second time as I plugged the drain below the coils, used hot water and then my shop wet vacuum to remove all the defrost water. Then I reversed the air flow to completely dry the coils. The main board installation instructions were fairly easy to follow. I took a picture with my camera just to ensure all the wires were installed properly. However, that was not necessary the plugs are unique and will only fit one way. The only problem was plugging in the power connector as it was in a different location on the board. With a little careful nudging it was successfully installed. Overall, a good experience and I am thankful for these repair comments by other!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

36 of 39 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: Debra from Keystone Heights, FL

Ice maker wouldn't work and the fan was making a clicking noise.

First, I must say that I was told that the mother board might be the problem. I called my husband to tell him what I was told the problem might have been and how much the part was. A little expensive, but still cheaper than calling a repair man. He told me to order the less expensive part first to see if that fixed it. The fan motor. We hung up the phone and for kicks I scrolled down the page to see if it might give any more information on the part and what it controlled, etc. I don't usually read comments, but was amazed at the ones I read. The second comment on the page said that his refrigerator made a whooing sound like a ghost. Our Frig has done this since the day we bought it! He replaced the mother board and the "ghost" moved out! The third comment was that his refirg made a clicking noise and the ice maker doesn't work! I immediately called my husband back and told him I was ordering the part! It arrived the next day. So extremely easy to put in! I removed 3 screws from the cover, disconnected a couple of wires, a few plastic clips; pushed the new part on the clips rehooked the wires and put the cover back on. I bet it took less than 10 minutes! My husband thinks I'm a genius!! Thank you so much for all of your help!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

34 of 36 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Robert from Battle Creek, MI

Unit would not run.

I found if I would put pressure on one connector on the board the unit would come on. So the board had a short. I ordered it, it came in 24 hours and I installed it and problem was solved.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

32 of 36 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Jeffrey from Highlands Ranch, CO

Icemaker would not dispense cubes or crushed ice

Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

31 of 35 people found this instruction helpful

Parts Used:
  • Electronic Board
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Pliers
Customer: john from waxahachie, TX

No water or ice and a constant ticking sound from the control panel

Very easy repair to do. Read instruction sheet before starting! Unplug unit prior to removing panel cover.

Remove three hex head screws holding control panel cover in place and reveal the circuit board.

Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.

Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.

Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.

Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.

Voila!! No more ticking sounds and a plentiful supply of ice and water!!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

1-15 of 144

Model Cross Reference

This part works with the following models:

PartSelect Number: PS12069099
Manufacturer Part Number: WR55X10942P
Brand Model Number Description
General ElectricA4425GDTABBRefrigerator
General ElectricA4425GDTAWWRefrigerator
General ElectricA4425GDTBBBRefrigerator
General ElectricA4425GDTBWWRefrigerator
General ElectricBSS25GFPACCRefrigerator
General ElectricBSS25GFPAWWRefrigerator
General ElectricBSS25GFPCCCRefrigerator
General ElectricBSS25GFPCWWRefrigerator
General ElectricBSS25GFPDCCRefrigerator
General ElectricBSS25GFPDWWRefrigerator
General ElectricBSS25GFPECCRefrigerator
General ElectricBSS25GFPEWWRefrigerator
General ElectricBSS25GFPHCCRefrigerator
General ElectricBSS25GFPHWWRefrigerator
General ElectricBSS25JFRFWWRefrigerator
General ElectricBSS25JFRJWWRefrigerator
General ElectricBSS25JFTAWWRefrigerator
General ElectricBSS25JFTBWWRefrigerator - T Series
General ElectricBSS25JFTCWWRefrigerator - T Series
General ElectricBSS25JFTDWWRefrigerator
General ElectricBSS25JFTEWWRefrigerator - T Series
General ElectricBSS25JFTGWWRefrigerator
General ElectricBSS25JFTHWWRefrigerator
General ElectricBSS25JFTIWWRefrigerator
General ElectricBSS25JFTJWWRefrigerator
General ElectricBSS25JFTNWWRefrigerator
General ElectricBSS25JSRFSSRefrigerator
General ElectricBSS25JSRJSSRefrigerator
General ElectricBSS25JSTASSRefrigerator
General ElectricBSS25JSTBSSRefrigerator - T Series