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Steve
April 11, 2022
Fix Number: FIX11773024
Manufacturer #: W11024089
Manufactured by: Whirlpool
I just replaced my fridge fan motor/motor evaporator. Is the fan supposed to be running continuously?
For model number FIX11773024
Hello Steve, thank you for writing. No, it should not be running continuously. The fan should come on whenever the compressor cycles on. We have a video for you to access. Check to see if the fan was installed correctly. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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Michael
May 30, 2022
My bottom freezer stays cold but refrigerator stays warm . I have cover off of motor evaporator fan and when I plug in it doesn’t move. Does it need new motor.
For model number Mbf2258xew1
Hi Michael,
Thank you for your question. If your refrigerator is too warm, there are some parts that you will need to check to see which one is causing the issue. You will need to check the capacitor, the electronic control board, the damper assembly and the evaporator fan motor and fan blade. We have included some links that you may reference on how to check these parts and some others as well. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Good morning. I ordered an evaporator motor, part number W11024089, from you to replace the original. Is this the right one? Mine is a 13062901. It said it cross ref with it. Will my original fan work on this motor ? Thank you.
For model number KBFS25EVMS3
Hi Cory,
Thank you for your question. Part number 13062901 has been replaced with part number W11024089.
The part is listed under your model number and it is designed to work with your refrigerator. Your fan blade will work with the new motor. If you need a new fan blade, the part number for it is WP2169142. I hope this helps. Thank you and have a great day!
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Larry
February 7, 2018
New evap-motor where to place ground wire
For model number MBR2258XES3
Hello Larry, thank you for your question. There should be a terminal on the motor itself that the ground wire is attached to, then the screw goes through the motor mounting bracket to hold it into place. This video should provide some help on how to complete that repair. https://www.youtube.com/watch?v=r7zEunxy70Y
I hope this helps!
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Karen
August 16, 2021
I understand i need a new evaporator motor with a thermostat. Can you tell me all the parts i need to replace this?
For model number WRB322DMBM00
Hi Karen,
Thank you for your question. The part number listed under your model number for the evaporator fan motor is PS11773024. The part number listed for the thermistor is PS2003772. If you would like to place an order for these parts, you may order them either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
The evaporator motor PS11773024 I bought for a Maytag MBF2258WES3 refrigerator did not come with the wiring harness attached to the posts on the motor. Does it make a difference which wire goes to which post? It's a different motor than the original, which was hard-wired. Not the ground wire, I can see where that is supposed to go.
For model number PS11773024
Hi Steve, thank you for contacting us. The evaporator motor, part number PS11773024 comes with all the appropriate wiring that will attach motor terminals. You need to attach the right wire to the right terminal as it does makes a difference. The ground wire should be connected to the ground terminal. We have attached a relevant video that will help you install the wires with the right motor terminal. We hope this helps, good luck with the repair!
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Shane
January 11, 2023
Water drips down out of freezer onto floor. Do you think evap motor went out.
Part select ps11773024 . Are do i have a clogged line?
For model number 596.72003016
Hello Shane, thank you for contacting us. Mostly, a clogged drain tube causes the water to back up and drip out of the freezer. Also, check the freezer and make sure there is no ice build-up because the ice or frost build-up can block the drain hole, causing the water to leak out onto the floor. If this is the case, the issue is probably related to a faulty defrost heater, part number PS11738607. The evaporator fan motor is not a likely culprit of this issue. It circulates cold air within the refrigerator. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Does this motor come with the fan blade or will i need to order this separately?
For model number GB2FHDXWS04
Hi Sean,
Thank you for your inquiry. The fan for the evaporator motor is sold separately. The part number for it is PS11738973. I hope this helps. Thank you and have a great day!
I order a fan motor from you which was a change for part # 13062901 the fan motor you sent did not match up , but here is the question i swap the motor from another refrigerator with the same evap. Fan motor but the refrigerator compartment is not cooling down
For model number KRFF302EBL01
Hi Kenneth,
Thank you for your question. Based on the model number you provided, KRFF302EBL01, the part number for the correct evaporator fan motor for your refrigerator would be PS11773024. I hope this helps. Thank you and have a great day!
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Shirley Grant
November 10, 2019
My freezer keeps freezing up at the back then freezering up the whoe reezer ca you elp me
For model number wrf736sdaw13
Hello Shirley, thank you for your question. We would recommend testing/replacing the thermistor, evaporator fan motor, and defrost heater. If the issue persists, the problem could be with the electronic control board that puts the unit into defrost mode. I hope this helps!
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Part Videos
Replacing your Whirlpool Refrigerator MOTOR-EVAP
Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 5 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Refrigerator section wasn't getting cold.
Took out the drawer and upper rack out of freezer removed back wall from freezer took out fan motor housing and replaced motor and thermostat. Works like new now.
Edward from Muncie, IN
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
5 of 12 peoplefound this instruction helpful.
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No evap. fan function, freezer cold, refrigerator not cold.
My unit was a bottom mounted freezer, the door assembly and side out rack unit took more time then the repair. Once you take the back panel off it is just a matter of unplugging and two screws. Easier to pull fan mounting housing out to replace motor. Be careful its all plastic, pot off fan blades off shaft, pot out old motor, pot in new motor, slide fan blades back on shaft, make sure you get the mounting housing behind the duck that goes up to your refrigerator section, two screws and plug in connections and your done. Put back panel, rack and door assembly back in and you are friggen again, once you plug it in of course.
Michael from WINCHESTER, VA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Evaporator motor failed.
Remove lower freezer door from mounting frame (4 screws). Remove inner shelving and shelving brackets, Total of six screws, three on each side on lower brackets and 4 screws, 2 on each side on upper brackets. Remove ice cube maker (4 screws). Remove thermometer frame from back cover and slide thermometer out of frame. Remove 4 screws from back cover and remove cover. Slide thermometer through hole in back cover. Remove 4 screws from evaporator motor housing. Gently pull plastic fan off of motor shaft. Remove motor from housing and install new motor. Reinstall all parts in the order removed.
Richard from Circle, MT
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
2 of 2 peoplefound this instruction helpful.
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Refrigerator won’t cool!
Motor evaporate. Replacement. Just like the video and it worked out perfect. Refrigerator works great now.
Michael from BRAINERD, MN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
1 personfound this instruction helpful.
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Evaporator fan motor stopped working
I'm a 37 year old woman who has never worked on a fridge before, ever. I was able to google how to run diagnostics on it and determine what the issue was. Once I received the part I was able to take apart the freezer to get to the motor. Remove the old motor and install the new motor. This was extremely easy I watched a couple of the youtube videos provided here and now it's running just fine.
Leah from HAMILTON, OH
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
1 personfound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
8 Reviews
4.0
Filter By Rating:
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5
4 Stars
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Smith S - January 13, 2023
Verified Purchase
Fast prompt and worked well
Fast prompt and worked well My fridge raider is back in service and your videos of how to worked great definitely a lot of help thank you Also will highly recommend you
★★★★★
★★★★★
Allen C - June 24, 2020
Verified Purchase
It Works!!!
The part looked different but fit right into place. The fridge is cold again and the freezer works better also. Found a huge ice block around piping and thermostat. Melted it before swapping motors. Taking doors off of freezer most difficult part.
★★★★★
★★★★★
Jim D - April 18, 2020
Verified Purchase
Easy fix, hard part was taking out the sliding mech. in the freezer. Fan worked fine
Fan worked fine.Fast ship
★★★★★
★★★★★
Emmanuel V - May 26, 2019
Verified Purchase
Worked as expected
Part was in great condition and came fast
★★★★★
★★★★★
Gary S - February 13, 2019
Verified Purchase
Worked out good.
Good service
★★★★★
★★★★★
Sandra S - February 13, 2019
Verified Purchase
Motor-evap works great at a reasonable price!
We ordered our motor-evap at 3:45 p.m. on a Saturday and received an email that it would arrive on the following Tuesday. Unfortunately, we had a terrible ice and snowstorm that week with no mail or other deliveries for two days and the part did not arrive until Friday morning. We understood the delay and were thankful that we could use our garage as a walk-in cooler during that time since the refrigerator wasn't cooling! We would gladly use PartSelect again.
★★★★★
★★★★★
Srikumar P - September 29, 2018
Verified Purchase
Wrong part
Even though I confirmed the part and model number with the representative, the part was not correct and I had to purchase another part
★★★★★
★★★★★
Mike W - June 4, 2018
Verified Purchase
Wrong part
Gave the model number and exact information off the whirlpool refrigerator and they shipped the wrong motor evaporator, the lady assured me it would work. Make sure you have the part number off the original or it will not work!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11773024
Manufacturer Part Number: W11024089
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
