Shift Actuator - 6 Pin W10913953

Thought we needed a new shift actuator but after getting the parts and starting the replacement noticed the capacitor had come loose and was banging around under the washer. Found there was a little wire to the shift actuator that was cut probable from the capacitor being loose. spliced the wire back together and replaced the capacitor but not the shift actuator and its been working great. was an easy fix and easy to get to. Didn't need the maytag man when we can get parts from here.

Our 5 year old Kenmore washing machine broke. The first symptom was that the clothes would come out completely wet. This was due to no spin cycle. The second symptom was that the washing machine had little to no agitation. The lid still locked shut, there was no odor, and you could hear the machine running.

In the event a machine does not agitate or spin, the diagnostics on this website will lead you to believe that drive hub assembly or shift actuator is the problem. The drive hub assembly is by far the more common repair (the pieces are made of plastic and are designed to wear out). If you are torn, go with the drive hub kit repair. That's what it was.

There were some surprises after carefully watching the how to video. First, the agitator in my machine was very tall and required a socket wrench extension to reach the drive hub nut. This will require two sets of hands. Second, the drive hub nut was stuck to the point where I nearly gave up. WD-40 and degreaser did not work to loosen. I ended up pouring a half teaspoon of powdered soap onto the stuck nut to get more grip on the nut. This, along with two sets of hands, got it loose. Third, calibrating machine was barely touched on in the video but this is extremely difficult, the instructions that come with the part were insufficient, and the videos on the internet are not that good. In the end, I'm not sure that the machine ever calibrated. In essence, the machine is re-calibrated by turning the switch in a specific sequence of right to left. Lights are then supposed to flash. This never did anything. I ended up opening and shutting the lid 10 times in 10 seconds as this was allegedly a way to recalibrate.

Note: 2018 and later washing machines suck because of California and the federal government rules and pressure to make them "green". Well, they don't work that well anymore as a result. Keep this in mind when you vote.

First had to take the top of the agitator off to expose the bolt down at the bottom of the agitator. Take a ratchet with 2 1/2 extensions to get bolt off had problems so I had to use impact gun. pull agitator straight up, was stuck a little bit, but once she giving her a few tugs, it popped off the hub. On top of the hub, there is a keyway. Use a straight screwdriver and tap it out sideways. Then remove six Phillips screws and the hub pulls out. Clean the splines really good before you put new hub in. Slide new hub in put six screws in. Tighten them down evenly. Put new keyway back in slide agitator back onto shaft. Bolt on,tighten down Bolt, put top agitator back on. Replacing shift actuator tilt washer up so you can get to the bottom side take a nut driver. There’s two screws on the shield remove them that exposes the shift actuator on the side of the transmission. Remove the harness there’s a clip you push and pull straight out and there’s two screws I believe they’re Phillips And it pulls straight down put new one up in there put the two screws back in make sure the plastic tab on the shift actuator went into the tab of the transmission replaced the wire harness, push it back in make sure it snaps in put shield back on,the two screws in,and you are ready. Once you have those parts back on, you have to reset the washer instructions in your manual. It tells you how to do it. you have to do this or your washer will not work properly.

Following what the video shows how that they send with your part email, confirmation or receipt!! Easy Peasy!!

Replaced the drive belt and shift actuator but that did not fix the problem! So I ordered a transmission and this still did not fix it! I give up! Time to get a new washer!

After removal of wash plate bolt. Apply Liquid Wrench oil to wash plate spline shaft. Give time for oil to penetrate. In the time it took to disassemble the motor and gearbox the oil had worked. Give the wash plate a good knock with a rubber mallet several times. After that I was able to wiggle off the wash plate by hand without breaking anything. Be sure to pull straight up on the wash plate, any twisting or torquing will bind the spline and the wash plate wont move.
The PartSelect YouTube video was perfect for the other parts of the repair.

Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.