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See part 1 in the diagram
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ICE BUCKET

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★★★★★
5 Reviews
$ 191.83   In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

PartSelect Number PS11766800
Manufacturer Part Number DA97-14474C
Manufactured by Samsung
Troubleshooting
This part works with the following products:
Refrigerator.
This part works with the following products:
Samsung.
Part# DA97-14474C replaces these:
AP6034185, DA97-12604D, DA97-14474A
Questions and Answers

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7 questions answered by our experts.
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    Shannon
    March 6, 2020
    Can i get just the plastic ice tray by itself? Everything works but the bucket has cracks and holes. I think the holes are causing the ice to melt and it refreezes and stops up the ice dispenser.
    For model number RF28HFEDTSR
    Hello Shannon, Thank you for the question. Very sorry, the Ice Bucket is only sold as the full Assembly. We hope this helps.

    4 people found this helpful.

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    Diego
    July 7, 2021
    Ice basket is cracked at bottom. I believe this is causing for ice to form around maker, and when dispense ice, a small water splash before ice cubes drop, which are slightly melted. Also, cold water is not coming out as cold. Could part # 24 fix this?
    For model number RF28HDEDBSR
    Hello Diego, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11766800. we hope this helps!

    2 people found this helpful.

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    GRANT
    August 15, 2019
    The ice maker only produces crushed ice, even when we have it set to cubed ice. The rod on the removable ice bucket which dictates if its cubed or crushed rotates fine when manually pushed, but is clearly not responding to the sensor in the ice maker telling it to open (for cubed). I don't know if this is an issue with the ice bucket or the ice maker - and which is the right part for me to order as a replacement. Please let me know!
    For model number rf28hmedbsr
    Hello Grant, thank you for inquiring. This could be due to a faulty Dispenser Lever, part number PS9604255 for your model. You may also want to consider the Micro Switch part number PS11712663 to fix this. I hope this helps and good luck with your repair!

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    Chris
    January 6, 2020
    Does this ice bucket come with the auger assembly?
    For model number RF28HFEDBBC
    Hello Chris and thank you for writing. No, it does not. The Ice bucket is sold individually. We hope this helps. Please contact us anytime if you require further assistance.

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    Eleazar
    July 20, 2021
    I have the following problem. Once a month the ice maker freezes and has a mass of ice and of course it stop making ice. I have to remove the ice that formed with a little hot water. After I do this it starts to make normal ice. However, every day there is a little water that comes out of the ice marker. I have seen that the ice bucket is cracked at bottom. What can I do to resolve this situation? Is changing the ice bucket enough (partselect number ps11766800)?
    For model number RF28K9380SR
    Hello Eleazar, Thank you for the question. The Ice Bucket and Ice Maker are two separate parts so the Bucket should not effect the Ice Maker. This is normally an indication the Ice Maker is not dumping the cubes into the Bucket or the Ice Maker is over filling causing the cubes to create a block of ice and not able to dump. The Ice maker either way will need to be replaced. We hope this helps!

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    Larry
    September 24, 2021
    Where can I buy a new Ice Maker (the newest model)
    For model number RF28HDEDBSR
    Hello Larry, thank you for writing. The Ice Maker Assembly is PartSelect Number PS12115595. We sell it on our site. Good luck with your repair.

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    Roxanne
    November 16, 2021
    Samsung Ice bucket w/ auger is cracked. do you have the correct replacement part?
    For model number RF28HMEDBSR/AA
    Hi Roxanne, Thank you for your question. The part number listed under your model number for the ice bucket with auger is PS11766800. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

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      Customer Repair Stories
       Average Repair Rating: 4.5 / 5.0, 2 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        Plastic housing for ice maker cracked preventing the internal mechanism from moving/emptying ice cubes
        Since the ice maker was no longer able to empty ice and the problem was a large crack in the plastic housing right near where the internal screw connects to maker (which we were unable to fix with something simple like tape) we simply had to swap out the whole ice maker. It was just the process of pulling the old one out and sliding the new one in.
        • Deanna from FORT WORTH, TX
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        4 of 4 people found this instruction helpful.
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        Ice maker freezing over, causing ice to get stuck
        Replaced parts, as ordered - very simple. Watched the video before hand. Found that existing assembly did not have the "Y" clip installed. Been making ice for three weeks with no freezing up (yet) - time will tell.
        Other Parts Used:
        Assembly ICE MAKER A/S Assembly-Y CLIP;RF9000K,Y-CLIP 2EA,DA61-
        • larry from RICHLAND, WA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Pliers, Screw drivers
        3 of 3 people found this instruction helpful.
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          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          5 Reviews
          4.8
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS11766800
              Manufacturer Part Number: DA97-14474C
              Brand
              Model Number
              Description
              Samsung
              RF25HMEDBBC
              Refrigerator - REFRIGERATOR
              Samsung
              RF25HMEDBSG
              Refrigerator - REFRIGERATOR
              Samsung
              RF25HMEDBSR
              Refrigerator - REFRIGERATOR
              Samsung
              RF25HMEDBWW
              Refrigerator - REFRIGERATOR
              Samsung
              RF263BEAEBC
              Refrigerator - REFRIGERATOR
              Samsung
              RF263BEAESG
              Refrigerator - Samsung Refrigerator Model RF263BEAESG/AA-0000 (RF263BEAESG/AA0000, RF263BEAESG/AA 0000) Parts
              Samsung
              RF263BEAESP
              Refrigerator - REFRIGERATOR
              Samsung
              RF263BEAESR
              Refrigerator - Samsung Rf263beaesr/Aa-02 Refrigerator
              Samsung
              RF263BEAEWW
              Refrigerator - REFRIGERATOR
              Samsung
              RF263TEAEBC
              Refrigerator - REFRIGERATOR
              Samsung
              RF263TEAESG
              Refrigerator - REFRIGERATOR
              Samsung
              RF263TEAESR
              Refrigerator - REFRIGERATOR
              Samsung
              RF263TEAEWW
              Refrigerator - REFRIGERATOR
              Samsung
              RF265BEAESG
              Refrigerator - Samsung Refrigerator Model RF265BEAESG/AA-0000 (RF265BEAESG/AA0000, RF265BEAESG/AA 0000) Parts
              Samsung
              RF265BEAESR
              Refrigerator - Samsung Refrigerator Model RF265BEAESR/AA-0000 (RF265BEAESR/AA0000, RF265BEAESR/AA 0000) Parts
              Samsung
              RF26J7500BC
              Refrigerator - REFRIGERATOR
              Samsung
              RF26J7500SR
              Refrigerator - REFRIGERATOR
              Samsung
              RF26J7500WW
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HDEDBSR
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HDEDPBC
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HDEDPWW
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HDEDTSR
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HFEDBBC
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HFEDBSG
              Refrigerator - Samsung Refrigerator Model RF28HFEDBSG/AA-0000 (RF28HFEDBSG/AA0000, RF28HFEDBSG/AA 0000) Parts
              Samsung
              RF28HFEDBSR
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HFEDBWW
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HFEDTBC
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HFEDTSG
              Refrigerator - Samsung Refrigerator Model RF28HFEDTSG/AA-0000 (RF28HFEDTSG/AA0000, RF28HFEDTSG/AA 0000) Parts
              Samsung
              RF28HFEDTSR
              Refrigerator - REFRIGERATOR
              Samsung
              RF28HFEDTWW
              Refrigerator - REFRIGERATOR

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