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Element Support and Clip

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★★★★★
17 Reviews
$ 19.82   In Stock

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PartSelect Number PS11766760
Manufacturer Part Number W10909479
Manufactured by Whirlpool
Product Description

Element Support and Clip Specifications

NOTE: The manufacturer has modified the original design of this part to increase durability. As a result this part may take additional effort to install. The design includes a metal clip, which helps hold the top of the ceramic bracket in place. To install this part you will need to remove the microwave from the unit. Then open the cabinet to access the area above the supports location to insert the clip.

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Troubleshooting
This part works with the following products:
Microwave, Microwave Oven Combo.
This part works with the following products:
KitchenAid, Whirlpool, Jenn-Air, Maytag.
Part# W10909479 replaces these:
AP6034270, 252262898008, 461967721441, 461967753871, W10120232, W10120233, W10204461, W10288008, WPW10204461
Questions and Answers

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3 questions answered by our experts.
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    Jay
    October 27, 2017
    Will i be able to install this piece myself? Microwave element clip part #: W10120232
    For model number KEMS308SSS00
    Hi Jay, Thank you for the question. The design includes a metal clip, which helps hold the top of the ceramic bracket in place. To install this part you will need to remove the microwave from the unit. Then open the cabinet to access the area above the supports location to insert the clip. Hope this helps!

    3 people found this helpful.

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    Kerry
    November 1, 2017
    Why are there 2 different ceramic clips in the bag?
    Hi Kerry, Thank you for the question.The manufacturer has modified the original design of this part to increase durability. As a result this part may take additional effort to install. The design includes a metal clip, which helps hold the top of the ceramic bracket in place. Hope this helps!

    1 person found this helpful.

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    Thank you for voting!
    Donald
    February 18, 2018
    Has anyone found a better way to install this part? The original part is a 30 second fix, this new 'better part' is hours and or hundreds of dollars of labor.(could buy 25 of the old part for cheaper) is there a workaround? I have tried glue, it fixes the microwave, but one use of convection or crisping option melts the glues i have tried. Alternative part or trick would be appreciated.
    For model number KBHS179SSS01
    Hi Donald, Thank you for your question. There is no work around. You will have to install the part the new way. You cannot use an adhesive to put the parts in. You should install these parts correctly so that you do not encounter any issues with your appliance afterward. Good luck with your repair.

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      Customer Repair Stories
       Average Repair Rating: 3.4 / 5.0, 5 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        The ceramic bracket holding the conventional heating element at the top of the microwave oven broke for the second time
        Part No. PS11766760
        Ignore the other repair comments on this page!!! The new replacement part can no longer be put into place as simply as the original bracket. This is a r3eplacement part with a modified design. Significant parts of the microwave (MW) must be dismantled in order to provide access for insertion of the new part. This is confirmed by notes at other web sites which provide this part. My approach also required cutting/drilling holes into sheet metal panels.

        Kitchenaid/Whirlpool must have realized that the original part is inherently weak at the point at which it is supported at the ceiling of the MW. The replacement part is a good option from a strength standpoint, but a horrible one for ease of insertion. The original is a single ceramic piece. The replacement part includes a metal clip which holds the top stem of the ceramic bracket from the top ("roof") side of the MW. Getting at the top of the MW cavity is the difficult part. One needs to pull the entire built in oven from its location and remove at least the control panel from the front of the unit.

        It took me 3-4 hours one day to see how to install the replacement part. I failed since I unexpectedly found that there are two sheet metal panels above the MW cavity which need to be removed in order to access the slot through which the bracket stem must be inserted. Maybe somebody else can think of a way to remove the metal panels, but I could not do it so I put the MW back together again.

        After this failure I considered trying to repair the original part again (this was the second time it had broken). The first repair broke when the conventional heating element was used in the MW. This option might again be an interim solution so I went back to trying to install the new replacement part.

        This time it took over 3 hours to remove the control panel, several wiring units, a transformer, and several side and top sheet metal panels. Each removal step was preceded with a photograph of the item to be removed so that everything could be put back as they were originally located. After all of this work it was determined that the MW would have to virtually be totally dismantled in order to access the bracket slot at the top of the MW cavity. There were simply too many items on top of the sheet metal panels to allow for bending the panels up to access the necessary slot in the oven ceiling.

        Fortunately, my wife asked why I didn't consider drilling through the existing sheet metal panels at the top of the MW. Had she suggested that earlier in the dismantling, it would have saved hours of work.

        After reassembling the side panels I drilled access holes through the two sheet metal panels over the top of the MW oven. Certainly one needs to be careful in measuring the location for such holes. The holes were to be rectangular, developed by drilling multiple holes around the perimeters of the final "holes." The two sheet metal panels are about 3/4" apart and the lower panel is about 3/4" above the MW oven cavity. After drilling out the holes (about 1/2" x 1") I successfully found the desired slot in the oven ceiling. Then the drill cuttings needed to be cleaned out with a vacuum cleaner - including inside the MW oven.

        Inserting the replacement part was not trivial. One needs to hold the ceramic part in the oven, with the heating element in its proper place on the bracket, and then simultaneously place the metal clip onto the stem which has been inserted through the slot at the top of the MW oven. Long tweezers are handy for putting the clip into place. Then the fun begins. Somehow the metal clip must be pushed down onto the ceramic stem. This is a trial and error task with various long blunt tools used to try and push the clip down while not pushing it off to the side. Somehow I got the clip onto the stem and the part was finally in place.

        Another hour (+) to re-assemble the MW and push the oven back into the cabinet and the job was finally done.

        btw, the only reason it was relatively easy to pull the oven out of the cabinet (and push it back in) was that we have two office chairs at home (without arms) which come up to about the right height for having the oven sit on the chairs. Adding some 2x4's on the seats of the chairs brought it to exactly the right height. The wheels on the chairs also helped. Given the weight of the oven, removing and replacing the oven unit is not a trivial task and one needs to be careful at all times.

        There were several observations I made about the new replacement part which also "froze me in my tracks" early in this project. That is why I kept thinking of ways in which to repair the original part more effectively than I had done previously. The problem is that the ceramic section of the replacement part is not the same size as the original. It holds the heating element higher against the ceiling of the microwave and the horizontal section which holds the heating element is shor
        • Peet from LAKE OSWEGO, OR
        • Difficulty Level:
          Very Difficult
        • Total Repair Time:
          More than 2 hours
        • Tools:
          Pliers, Screw drivers
        • Parts Used:
          W10909479
        52 of 53 people found this instruction helpful.
        Was this instruction helpful to you?
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        Ceramic part holding up the heating element fell and broke.
        Easiest repair I've made in years. Didn't even need a tool.
        One end slides into a hole in the ceiling of the microwave/convection over, move the heating element into place and turn the mounting bracket and you're done.
        • Jerry from Woodinville, WA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          W10909479
        24 of 34 people found this instruction helpful.
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        The mounting bracket broke!!
        Initially I called kitchenaid and the representative suggested I call one of thier designated repair guys to come out for 120.00. Fortunately, I got the part number and model and found it on this website. It was so easy to replace!! Just fit it in the designated opening and twist it until secure. So glad I did not call out the repair man!!
        • Mara from Austin, TX
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          W10909479
        5 of 12 people found this instruction helpful.
        Was this instruction helpful to you?
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        Missing Part on a Scratch and Dent Microwave
        We bought a really nice microwave for about 1/3rd of the MSRP, but it was an open box item and when we got it home we found that it was missing a bracket on the inside of the microwave. We were able to replace the bracket easily thanks to partselect.com.
        • Kevin from ROSWELL, GA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          W10909479
        4 of 8 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Broken mounting bracket for coils in convection microwave.
        Very easy, fit perfectly.No tools required.
        • Larry from Fernandina Beach, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          W10909479
        4 of 9 people found this instruction helpful.
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          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          17 Reviews
          2.9
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11766760
          Manufacturer Part Number: W10909479
          Brand
          Model Number
          Description
          Jenn-Air
          JMC2427DS00
          Microwave - MICROWAVE
          Jenn-Air
          JMC2427DS01
          Microwave - BUILT
          Maytag
          JMC2427IL01
          Microwave
          Maytag
          JMC2427IL02
          Microwave
          Maytag
          JMC2427IM01
          Microwave
          Maytag
          JMC2427IM02
          Microwave
          Jenn-Air
          JMC2430DB00
          Microwave - MICROWAVE
          Jenn-Air
          JMC2430DB01
          Microwave - BUILT-IN MICROWAVE
          Maytag
          JMC2430DB02
          Microwave
          Jenn-Air
          JMC2430DP00
          Microwave - MICROWAVE
          Jenn-Air
          JMC2430DP01
          Microwave - BUILT-IN MICROWAVE
          Maytag
          JMC2430DP02
          Microwave
          Jenn-Air
          JMC2430DS00
          Microwave - MICROWAVE
          Jenn-Air
          JMC2430DS01
          Microwave - BUILT-IN MICROWAVE
          Maytag
          JMC2430DS02
          Microwave
          Maytag
          JMC2430IL01
          Microwave
          Maytag
          JMC2430IL02
          Microwave
          Maytag
          JMC2430IM01
          Microwave
          Maytag
          JMC2430IM02
          Microwave
          Jenn-Air
          JMC2430WB00
          Microwave - 30" BUILT-IN CONVECTION MICROWAVE
          Jenn-Air
          JMC2430WB01
          Microwave - 30" BUILT-IN CONVECTION MICROWAVE
          Jenn-Air
          JMC2430WB02
          Microwave - MICROWAVE
          Jenn-Air
          JMC2430WP00
          Microwave - 30" BUILT-IN CONVECTION MICROWAVE
          Jenn-Air
          JMC2430WP01
          Microwave - 30" BUILT-IN CONVECTION MICROWAVE
          Jenn-Air
          JMC2430WP02
          Microwave - MICROWAVE
          Jenn-Air
          JMC2430WR00
          Microwave - 30" BUILT-IN CONVECTION MICROWAVE
          Jenn-Air
          JMC2430WR01
          Microwave - 30" BUILT-IN CONVECTION MICROWAVE
          Jenn-Air
          JMC2430WS00
          Microwave - 30" BUILT-IN CONVECTION MICROWAVE
          Jenn-Air
          JMC2430WS01
          Microwave - 30" BUILT-IN CONVECTION MICROWAVE
          Jenn-Air
          JMC2430WS02
          Microwave - MICROWAVE

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