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★★★★★
★★★★★
Dustin D - September 10, 2023
Verified Purchase
Exact part, simple replacement
Part was as described ands worked perfectly. Fast shipping. Everything I needed it to be.
★★★★★
★★★★★
Christopher F - December 31, 2021
Verified Purchase
easy repair, tough to remove
conceptually an easy repair, but if you let it get badly degraded, it is difficult to remove......definitely was in need of repair and now works good as new
★★★★★
★★★★★
Erin S - July 31, 2020
Verified Purchase
Easy Repair
Part was new, so in great condition when it got here. I got it within the three day shipping I paid extra for.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
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Non agitation
It was so simple. The staff person recommended that I just YouTube it and recommended other options. As I said it was simple, Everything I needed was in the box. I removed the new part from the box. I used the equipment needed to remove the top of the Agitator's bolt. Removed the old part, clean the inside area.
... Read more>Installed the new part which took some hard pushing down onto center piece and replaced the bolt in the casing. Placed the top back on and done.
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michael from BROOKLYN CTR, MN
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Wrench set
3 of 4 peoplefound this instruction helpful.
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6 questions answered by our experts.
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Carter
February 19, 2019
How to remove agitator
For model number wtw4815e1o
Hello Carter, Thank you for the question. You will need to remove the Dispenser cap on the top of the agitator and expose the bolt underneath. You will just need to remove the bolt and then pull up on the agitator to remove. Thank you for your inquiry, good luck with this repair!
2 people found this helpful.
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Sandra
October 20, 2021
Kenmore washer - Agitator is moving a little but not moving clothes around as before. Every other cycle on the washer is working properly.
For model number 11022102311
Hello Sandra, Thank you for the question. This is normally an indication the Cams/Dog Ears in the Agitator are worn and need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hi Hassen, thank you for contacting us. If you are looking to purchase this part then you can do so by either adding it to your cart and going through the check out process online, or by calling our customer service line and ordering with one of our agents. I hope that helps. Good luck with your repair.
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Roger
November 24, 2023
The agitator was replaced a year ago, and it is stripped again. With this model it doesn't appear the agitator is two piece with the "dogs" to prevent rotation. So with it stripped, how can i get the 7/16" bolt removed from the center once you remove the top detergent cap ? Thanks for your help !
For model number WTW4815EW0
Hello Roger, thank you for reaching out. To remove the bolt, you may follow the following instructions. These instructions may not be of the exact same model but will help you with the process. After removing the detergent cap, the bolt is located at the bottom of the agitator. Use 7/16 inches socket with long extension. Once the socket is on the agitator bolt, hold the tub while you break the bolt free. Once the bolt is loose, lift the upper agitator out. Remove the agitator bolt. We hope this information is useful!
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JB
July 31, 2023
Agitator is moving a little but not moving clothes around much. Washer fills, drains and spins as normal.
For model number CAW8350EW1
Hi JB, thank you for your question. If the agitator does not move properly, you may first need to make sure that nothing is stuck under the agitator. If that is not causing the issue, then you may need to check the drive block, part number PS11741977. The drive block connects the washer transmission to the agitator. If the drive block is worn out, the transmission shaft will still move back and forth, but the agitator will only move slightly or will not move at all. If the drive block is worn out, stripped, or damaged, replace it. We hope this information is helpful!
Ordered replacement agitator that does not seem exact and won't fit over rod. Old agitator has smooth hole to slide on and off, replacement agitator has a notched hole and too is small to fit over rod. Please advise.
For model number WTW4815EW1
Hello Christie, thank you for reaching out. We have researched and found that the compatible agitator for your model is part number PS11765867. Install the agitator by aligning it on the drive shaft and insert the mounting bolt. Thread and tighten the bolt and insert the cap on top after it. We hope this helps!
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