This element can be used for the left front or right rear.
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Troubleshooting
This part fixes the following symptoms:
Element will not heat
This part works with the following products:
Range, Cooktop, Microwave Oven Combo.
This part works with the following products:
Magic Chef, Maytag, Jenn-Air, Admiral.
Part# W10823704 replaces these:
AP6030932, 04100415, 0E00602299, 12500039, 3189893, 3189903, 3196428, 71001423, 74001011, 74002651, 74002653, 74005476, 7406P034-60, 7406P053-60, 7406P058-60, 7406P074-60, 8185657, 8203553, W10823736, Y04100415
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Show more, Y0E00602299 Show less
Customer Reviews
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★★★★★
★★★★★
Cindy S - May 9, 2020
Verified Purchase
Easy repair. Works a designed
Part came on time in good shape.
★★★★★
★★★★★
Terry B - October 27, 2018
Verified Purchase
Stove is repaired
Fast shipping from Partselect the new element was quite a bit different than the old element but I figured it out and the stove is working great
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Customer Repair Stories
Average Repair Rating: 3.6 / 5.0, 13 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Element burn out. Would not heat
Turn Circuit breaker off.Open the Oven door removed the 2 screws to the top surface. Disconnect the wire harness mark and remove the wires from the Old Element, removed the screws holding the element to top surface, Remove element replace with new element. Install wires, install screws, reconnect wire harness reposition surface. Reinstall
... Read more screws and turn Circuit breaker power back on. Done and Done
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Dennis from AIKEN, SC
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
1 personfound this instruction helpful.
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The 6" heating element stop working on the stove top.
First I reviewed a video on YouTube by this site. Even though the range on the video was not the same as mind, it gave me an idea on what to do. I proceeded to pull the rang out from the wall and disconnected the power plug. Next I removed two screws from the back located on the left and used a flat blade screw driver to depress two brack
... Read moreets on the front to release the glass top panel. I unplugged the wiring harness and disconnected the grounding wire and took the glass panel off and laid it upside down on the kitchen table. I removed the old heating element first by unplugging the wiring and removing the brackets that held it in place. Installed the new one, plugged in all wirings, brackets, screws and replace the top back on the stove.
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JULIUS from JACKSON, MI
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
4 of 4 peoplefound this instruction helpful.
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Small burner on glass top stove stopped working.
First, the diagram on your website said remove two screws. The diagram looked like they were on the back of the stove on each side. On my stove there were three screws that were visible under the front lip upon opening the oven door. I removed the top, which comes completely off and set it aside. Be careful when removing the top. Don
... Read more't drag it out, otherwise you'll tear up the asbestos around the other burners. Two people would be better for the inexperienced people. The new elements have been redesigned, so the diagram doesn't fit what you are looking at. Plus, the diagram on paper is looking underneath the element when you are looking down on the top of the element. I removed one wire and put it in the same spot on the new. Turned out it was not the element that was bad. It was a loose wire in the inside of the control panel.
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REX from VIRGINIA BEACH, VA
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
1 personfound this instruction helpful.
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Indicatror Light For 6" Burner Quit Working
Ok this is a glasstop jenn air cce3531b, 5 burners, 11 years old. I am computer data entry employee and 56 years old. I have never done repairs myself in the past but decided to try. I ordered a new burner and indicator light as I wasnt sure which to replace. I found the main breaker and shut it off. I lifted the stovetop out of the
... Read more counter opening by pushing it through the bottom and placed it on the counter with a towel under it, I had plenty of room to work so that was very easy. I used a nutdriver set to remove 12 screws and lifted off the top very carefully and placed it in the other room , since I had to repair unit thought I would also clean and replace the foam tape around the perimeter of the glasstop. Ok now I unscrewed 4 more screws with the nutdriver and replaced the indicator light, that took about 6 minutes so far. Then I turned the breaker back on and tested and it did not work. Turned breaker back off ,now I replaced the burner by lifting it out of the opening very easily, unscrewed with philips screwdriver 2 screws and the new burner was exactly the same as the existing one so I just slid the old connections off one at a time and replaced them as I went along onto the new burner, screwed it back into place and turned the breaker on and tested it and it worked. I now turned the breaker back off and took off the old foam tape from the glasstop and replaced with new, fit it back onto the base and screwed the 12 screws back in and placed it back into the counter opening and turned breaker back on and now all is fixed and I saved $100 dollars in labor fees. This took 35 minutes and was easy for me. Thanks you partselect
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NANCY from LITTLETON, CO
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
4 of 6 peoplefound this instruction helpful.
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Burner will not heat, display will not light
Two separate problems. The display gradually dimmed over time and finally went out completely. It was really easy installing the new display module. I analyzed the old one and found an 68uF electrolytic capacitor (<$1) that was bad. Don't know if any other component was bad. In looking at the display module it seems it was way over-priced
... Read more at over $200. The second problem is that one of the small burners had a open heating wire. The installation of the new burner was OK except the new unit did not have any clips to hold it in place. I couldn't transfer the old clips over. So I just placed it under the holding bracket and hoped that it wouldn't move while I was putting the unit back in place and it didn't. So that is working OK now.
First thing- I cut off power to the range. I then removed two screws to allow the cook top to be lifted. I marked the wiring and replaced the burner. Reapplied power and started cooking!
Warren C from Slidell, LA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
12 of 18 peoplefound this instruction helpful.
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Front left burner quit after bright flash under glass top
I ohmed out the burner element that wasnt working and found it was open. I ordered a new element thru PartSelect and installed it in the stove. I powered up the stove and turned on the burner but it didnt get hot. After a bit of testing I found that the new elements safety overtemp terminals werent in the same configuration as the origina
... Read morel unit. I made some wiring adjustments and the burner was operating properly. Thanks PartSelect
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Brian L. from Wilkes-Barre, PA
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
11 of 19 peoplefound this instruction helpful.
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Left front burner went out.
Removed 8 screws of retainer holding glass top to box.. Pulled 5 knobs and glass top and set aside. Popped 2 retaining clips holding burner , removed them and transferred to new burner (#12 and #48 position). Used wide blade screwdriver to facilitate removing terminals from old burner and attached terminals to new burner.Popped retaining
... Read moreclips into crossbeam, put glass top on and 8 screws back into retainer. Works great.
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Donald from North Highlands, CA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
5 of 7 peoplefound this instruction helpful.
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Small Element On Counter Top Range Not Heating.
1. Turned off power to trouble shoot the counter top range elements. 2. Raised the counter top up to work on it and slid two evenly placed wooden slats under the bottom of the housfor stability so it would not fall backdown into the counter top cut-out. 3. With a 1/4" nut driver removed the 10 hex-head screw that were holding the blac
... Read morek glass top in place, pulled off the 4 . Control knobs and carefully removed the glass cover and carefully seet it aside in a safe place. 5. A visual inspection of the non working element showed that it had a burn out spot causing it not to heat. 6. Got the model number of the appliance and checked the internet for parts suppliers, chose parts elect because they had the part in stock and could overnight it for reinstallation the next day, part did arrive the next morning. A visual inspection show that it was the correct part and it would be a like for like swap out. 7. Prior to replacing the element check to see that the electrical power was still off at the circuit breaker, made a quick sketch of the wiring and identified the wires so that they would be reterminated at the same points. 8. Using the needle nose pliers pulled off the 4 stake on terminations. 9. Lifted out the 6" from the body of the unit , removed the 4 phillips screws holding parts what were to be transfered onto the new element. 10. Transfered parts onto the new element, reinstalled the element into the body of the unit, reinstalled the 4-stake-on wires to there appropriate terminals and verified with previous wiring sketch. 11. Reinstalled the glass top, 10 screw holding it in place and the 4-control knobs. 12 . Turned main power to the unit back on and turned on the replaced element, it work correctly, also checked the other 3 elements to make sure that they were working correctly. 13. When the unit had cooled, removed the wooden slats and lowered the counter top back into its cut-out making sure not to damage the glasstop. Job complete.
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Brian E from Waldorf, MD
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
17 of 20 peoplefound this instruction helpful.
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element or temperature sensor failed: not working
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.
David from Mary Esther, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
1 of 3 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
8 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Ken
October 19, 2017
Is element-surf #ps11764912 a small burner and element-surf #ps11759487 the large, single element burner? Thanks, ken
For model number CCE3401
Hi Ken,
Thank you for your question. Part PS11764912 is your small Left Front and Right Rear burner. Part PS11759487 is your Right Front burner. Part PS11764904 is your Left Rear burner. I hope that helps. Good luck with your repair.
5 people found this helpful.
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Julie
December 22, 2017
I need to replace the left back burner element (6 inch). Can you tell me which of the following parts is correct (and the difference between the two)? W10823711 and w10823704 thank you!
For model number MER5750BAB
Hi Julie,
Thank you for your question. This is your 6" element: W10823711 and part number W10823704 is your warming element. Good luck with your repair.
2 people found this helpful.
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Ric
January 11, 2019
Replaced element and oven sensor but still no heat lites up on board but shuts down 1 min later and beeps
For model number epg9-77a589gf
Hello Ric, Thank you for the question. If the new sensor and element did not fix the issue, the Control Board, Part Number: PS132076 will need to be replaced. I looked up the part and it is listed as No Longer Available/Discontinued. There is no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Hope this helps!
2 people found this helpful.
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John
January 29, 2019
Is there a video to access the 6" burner and replace it
Hello, thank you for your inquiry! While we do not have any installation instructions for this specific part, it is very similar to the replacement of any element on a glass top stove and the following part has a video that shows how to replace a 6" element from the same manufacturer: https://www.partselect.com/PS11764915-Whirlpool-W10823711-6-Element-with-Limiter-1200W.htm?SourceCode=3&SearchTerm=12002141
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Linus
November 13, 2017
Hello, could you explain the difference between these two part numbers? They appear to be or the same size of burners but different prices. Thank you. Part number: ps11764912 and Part number: ps11764903
For model number CCE35318
Hi Linus,
Thank you for your question. Part ps11764903 is 1700 watts and part ps11764912 is 1200 watts. I hope that helps. Good luck with your repair.
1 person found this helpful.
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John
September 16, 2022
6” element is burned out.
Replacement #s
PS11764912. (1200w). @$234
PS11764903. (1700w). @$185
Is there any reason why I should not opt for the $50 cheaper, higher wattage element?
For model number DF456577
Hi John, thank you for the question. Part number PS11764903 is not compatible with your model number. The compatible part number is PS11764912. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
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Mark
September 13, 2019
I need to replace the switch for the large burner (front right) that has the feature that reduces it to a small burner. The stem broke while reinstalling the knob after cleaning. What is the part number for that switch and is it still available? Thank you!
For model number MES5770AA
Hello Mark,
Thank you for your question. The correct switch for the duel burner for your model is under part PS11744018. Hope this helps!
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Gary
January 23, 2020
Need to replace the left front burner from a jenn-aire flat top stop. It is 6 inches. What part number would work?
For model number CCE3531B
Hello, Thank you for your question. The element you need is: PartSelect Number PS11764912. We hope this helps, good luck with this repair.
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