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See part 6 in the diagram

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ELMNT-SURF

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$179.85   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11764907
Manufacturer Part Number W10823697
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Element will not heat
This part works with the following products:
Range, Cooktop, Microwave Oven Combo.
This part works with the following products:
KitchenAid, Maytag, Whirlpool, Jenn-Air.
Part# W10823697 replaces these:
12002142, 74005477, 74008569, 7406P371-60, 8523694, 9753997, WP8523694
Questions and Answers

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3 questions answered by our experts.
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    Marissa
    September 7, 2021
    I have just replaced the switch, part # 7403p239-60, because the element would not come on. This did not fix it. Would the next step be to replace the burner unit? It's the 8", right front one.
    For model number MER5710AAW
    Hello Marissa, Thank you for the question. If the wiring for the element is good, the element its self will need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

    1 person found this helpful.

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    Related Parts:
    Lindsay
    August 12, 2019
    I al looking to replace the whole glass top surface. The elements are working fine
    For model number MER6772BAS
    Hello Lindsay, thank you for writing. Unfortunately for your model it is discontinued. We have no replacement information for it. You will need to reach out to Maytag directly for a substitution part number. Please feel free to get back in touch with us to place an order if they provide you with one. Thank you!

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    Donald
    August 16, 2019
    Cooktop is broken. What now?
    For model number MER5712BAF
    Good Day Donald. Thank you for your question in regards to your unit (Model Number MER5712BAF). We were not able to find an exact match to the model number you provided us. However we did find a Maytag Range with Model Number MER5721BAF. Based on our research the Main Top (Manufacturer Part Number 74006480) has been discontinued and we no longer have any remaining in our inventory. We would recommend reaching out the the manufacturer at 800-344-1274 as they may be able to advise of an alternative part that is compatible with your model. Best Regards.

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      Customer Repair Stories
       Average Repair Rating: 4.0 / 5.0, 14 reviews. What's this?
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      Sorry, we couldn't find any existing installation instruction that matched.
      Electric range oven's element wouldn't heat up and Dishwasher's upper rack wont roll out
      The sketches on PartSelect.com were very-very helpful, in picking up the parts to order and also while fixing the parts.

      For oven range. First I removed the two screws that hold the flat top in place and lifted the flat top. I then unscrewed the two screws that holds the element kit. Disconnected the three wires, and replaced the broken element with the new one. All done.

      For dishwasher, just snapped the parts in and all set.
      67 of 132 people found this instruction helpful.
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      Stovetop element burned out
      First of all, I shut off the electricity to the stove.

      I had to remove the two screws holding the stovetop in place. I then lifted it up and braced it to keep it from falling, removed the bad element, carefully marking the 4 wires that were connected to the element. I then disconnected the wires, and removed the two brackets holding the element in place. I replaced it with the new element, reconnected the wires, returned the stovetop to it's original place, put the two stovetop screws in, and turned on the electricity. Then I turned on the element, and it works just fine.
      • Lonnie from Ashton, ID
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver
      • Parts Used:
        W10823697
      15 of 18 people found this instruction helpful.
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      FR Burner out and range hood switches broken
      pulled oven out in the open, unplugged from outlet, removed two white front side panels, removed four screws on sides, unplugged range from harness, removed top, unscrewed two metal clips that hold element in place, gently removed wires from element using a small screwdriver and needle nose pliers and attached each one to the new element as it was removed. Reinstalled as I took apart. For the range hood, I unplugged the hood, removed the covers to the switch box and used a small screw driver to open/destroy the old switch and to save the tinned wires. I then pushed in the wires into the new switch as I removed them from the old one. Should be careful to only snug up the hex nuts as the plastic switch stem will probably break easily with a little force.
      14 of 26 people found this instruction helpful.
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      Rear 8 inch element was not working
      Removed two screws bottom front corners of range top - propped the top up - removed the wires from the element - removed the old element - installed the new element reattached the wiring reattached the hold down screws and bingo it worked!

      First thing to do is turn the 220volt electrical circuit breaker to the unit off and the last thing is to turn the breaker back on!
      • PAUL from SCOTTSDALE, AZ
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Pliers, Screw drivers
      • Parts Used:
        W10823697
      3 of 3 people found this instruction helpful.
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      Broiler Element was snapped in to two pieces
      The toughest part was seeing the two screws in the dark rear of the oven, so a good flashlight with adjustable beam is helpful. After removing the pots and pan drawer from it's tracks, take the opportunity to clean out that space underneath the drawer when you unplug the oven. Once that was done, I removed the bracket screws holding the broken broiler element on the roof of the oven and the two screws holding the element in the rear of the oven. It's an uncomfortable reach so, setting a flashlight on the open over door helped me see what I was doing. The element slides right out of the holes from with in the insulation behind the oven's rear panel. Each side is connected to a wire pin that may need a good tug with pliers to slip the wire clip off the old element end. The new element connected right to the old wire clips with ease. You may have to jiggle the element end as you poke it back through the hole into the insulation where it came from. The element ends screwed right back into it's original position with the old screws. I slipped the roof bracket over the new element and reattached to the oven roof. I plugged the oven back in, replaced the drawer on it's tracks, tested the broiler and it works like a charm. Total time 35 minutes.
      • Patricia from Severna Park, MD
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Pliers, Screw drivers
      • Parts Used:
        WPW10310249, W10823697
      3 of 4 people found this instruction helpful.
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      The left rear element failed
      First , I turned off the circuit breaker to the oven.
      Next, I removed the two screws at the front of the range top and slid the top out until I could disconnect the multi-plug connecting the wiring harness to the stove.
      I then took the entire top out to a table and set it upside down. It was easy to unbolt and disconnect the lead to the element. One of the leads was burnt, so I had to replace it. I slid the new element into place, bolted it down in the same orientation as the old one and reconnected the leads.

      I slid the entire top back into place on the range and re-installed the securing screws. Then I flipped on the circuit breaker and turned the element on.
      Success! Perhaps I didn't really need to change the element since the burnt lead was the cause of failure. But its good to have a new part installed anyway.
      • William from San Diego, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver
      • Parts Used:
        W10823697
      2 of 2 people found this instruction helpful.
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      left rear burner not working
      I ran numerous tests to eliminate the on/off switch and to ensure the wires were not defective. Thus I came to the conclusion it must be the burner was defective. I ordered the part from parts.com. I received the part in less time than what was advertised. The part arrived in good condition. I placed the part in and it worked just like new.

      Thank You
      • Brice from Spotsylvania, VA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers
      • Parts Used:
        W10823697
      2 of 2 people found this instruction helpful.
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      Burner Out Glass Top Range
      Just as others said. Remove top holdown bolts with nut driver. Prop range top up.
      Use a pair of plyers to remove wires (make sure you have a diagram to restore).
      Use screwdriver to remove element hold down spring and wire holder. Replace element and replace wires and screws.
      • John from Monroe Twp, NJ
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Screw drivers
      • Parts Used:
        W10823697
      2 of 3 people found this instruction helpful.
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      Large element was only heating partially.
      First I turned off the power. Next I disconnected the downdraft vent. Then I removed the cooktop knobs and turned it upside down on the counter. I then removed about 12 screws to remove the element housing. I then unsnapped the old element, disconnected the 3 wires, replaced it with the new element, replaced the housing and screws. I replaced the cooktop, reconnected the downdraft hose and turned on the power.
      • John from Austin, TX
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      • Parts Used:
        W10823697
      2 of 6 people found this instruction helpful.
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      Smooth top burner won't heat one element
      Unplug appliance first. Remove rear cover plate (only to disconnect burner plug). Remove plastic upper side covers. Open oven door & remove two screws holding burner top. Lift off entire top, flip upside down and change element.
      • James from Geneseo, IL
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      • Parts Used:
        W10823697
      1 of 6 people found this instruction helpful.
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      Customer Reviews
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      1 Review
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11764907
          Manufacturer Part Number: W10823697
          Brand
          Model Number
          Description
          Kenmore
          62945775
          Range
          Kenmore
          62945776
          Range
          Kenmore
          62945779
          Range
          Magic Chef
          8670RB
          Cooktop - Electric
          Magic Chef
          8670RV
          Cooktop - Electric
          Admiral
          AER1450AAH
          Range - Freestanding, Electric
          Admiral
          AER1450BAH
          Range
          Crosley
          CC38700ACV
          Range - Freestanding, Electric
          Crosley
          CE38700AAQ
          Range - Freestanding, Electric
          Crosley
          CE38700AAV
          Range - Freestanding, Electric
          Crosley
          CE38700BAQ
          Range - Freestanding, Electric
          Crosley
          CE38700BAT
          Range - Freestanding, Electric
          Crosley
          CE38700BAV
          Range - Freestanding, Electric
          Crosley
          CE38700BAW
          Range - Freestanding, Electric
          Crosley
          CE38700BCV
          Range - Freestanding, Electric
          Magic Chef
          CEP3760AAB
          Range - Freestanding, Electric
          Magic Chef
          CEP3760AAW
          Range - Freestanding, Electric
          Magic Chef
          CER3740AAH
          Range - Freestanding, Electric
          Magic Chef
          CER3740AAT
          Range - Freestanding, Electric
          Magic Chef
          CER3760AAQ
          Range - Freestanding, Electric
          Magic Chef
          CER3760AAW
          Range - Freestanding, Electric
          Magic Chef
          CER3760ACQ
          Range - Freestanding, Electric
          Magic Chef
          CER3760ACW
          Range - Freestanding, Electric
          Magic Chef
          CER3760AGW
          Range - Freestanding, Electric
          Magic Chef
          CER3760BAC
          Range - Freestanding, Electric
          Magic Chef
          CER3760BAH
          Range - Freestanding, Electric
          Magic Chef
          CER3760BAQ
          Range - Freestanding, Electric
          Magic Chef
          CER3760BAT
          Range - Freestanding, Electric
          Magic Chef
          CER3760BAW
          Range - Freestanding, Electric
          Magic Chef
          CER3760BGW
          Range - Freestanding, Electric

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