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See part 5 in the diagram
( Grid squares measure 1x1 inch )

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ELMNT-SURF

★★★★★
★★★★★
2 Reviews

Rated by 6 customers 

Really Easy

15 - 30 mins

Ratings submitted by customers like you who bought this part.

$ 190.55   In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

 Fits your JEA8120ADB!
 Fits your JEA8120ADB!
PartSelect Number PS11764903
Manufacturer Part Number W10823693
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Element will not heat
This part works with the following products:
Cooktop, Range.
This part works with the following products:
KitchenAid, Jenn-Air, Whirlpool, Maytag.
Part# W10823693 replaces these:
AP6030923, 04100063, 04100305, 04100438, 3191982, 4380011, 4381792, 71001624, 71002434, 74004473, 74007838, 7406P313-60, 8185638, 8285468, 9750753, WP8185638, Y04100063, Y04100305, Y04100438
Questions and Answers

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3 questions answered by our experts.
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    Jihe
    August 4, 2018
    I guess this is the replacement part for jenn air a122. My question is how to install this since it got four connectors but my original jenn air part got only two connectors. Thanks
    For model number A122
    Hi Jihe, Thank you for your question. Unfortunately we do not have anything for this model directly however we do have a video that shows how to install this part: https://www.youtube.com/watch?v=_kPOgh3lX_Q&t=2s. I hope that helps. Good luck with your repair.

    1 person found this helpful.

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    Luis
    December 24, 2019
    Instructions to put the wires back.
    Hi Luis, Thank you for your question. Here is a link to one of our videos from our YouTube that you may reference on how to install the radiant surface element, https://www.youtube.com/watch?v=_kPOgh3lX_Q. The stove in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. We hope this helps. Thank you and have a great day!

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    Vicki
    June 5, 2019
    I am replacing the elements in my Whirlpool cooktop.. part nos ps11764903 and ps11764910..will i need any other parts to complete this repair? nuts, screws, element support, clips?
    For model number RCM30DB13
    Hi Vicki, thank you for your question. If you also need to replace those parts then you may need to purchase them as well. However if they are not broken then you should not need to replace them. I hope that helps. Good luck with your repair.

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      Customer Repair Stories
       Average Repair Rating: 4.3 / 5.0, 6 reviews. What's this?
        Sort by:
        Sorry, we couldn't find any existing installation instruction that matched.
        large element failed
        Easy removal (lift and pull) of the the two element unit from the Jenn-air stove top. Placed unit right side up on a work surface. used a nut driver to remove 12 screws from the unit. removed the glass cook-top, revealing the two elements. Un-hooked two wires off the old damaged element, placed wires (plug and play) onto the new unit, then replaced the glass cook-top, used the nut driver to replace the 12 screws. Pluged the unit back into the Jenn-air stove top.
        • Charles from Mamaroneck, NY
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Nutdriver
        13 of 28 people found this instruction helpful.
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        Range element shorted out
        I priced a new two-burner unit and it was going to cost $300. I took the broken unit apart, saw that it was an element that had suffered catastophic failure and found partselect on the internet. $60 and three days later I had the part in hand. The repair was "a piece of cake." Thanks for saving me a lot of money.
        • Dennis from Seattle, WA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Nutdriver
        13 of 28 people found this instruction helpful.
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        Electric coil burned
        The repair was easy but the replacement coil had 4 connections while the old one had only two. After calling the distributor with no explanation of how to solve the problem I was given a telephone number of Jenn Air. They explained that my unit was too old and they no longer provided the part I needed.
        I then decided to do the following. Of the 4 connections on the replacement coil, two are larger and two are smaller. I then decided to connect the wires to the two larger connections leaving the small ones free. I replaced the cooktop and WOW it worked. Not sure what the smaller connectors are used for but with old cooktops it seems they are not needed.
        I can submit a photo but have no means to do it here
        • George from LEXINGTON, MA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Nutdriver, Pliers
        4 of 4 people found this instruction helpful.
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        Element burned up
        This is a two module cook top That I have, 2 burners in each module. I took it apart take the damaged one out and replaced with the new one, put it back together and turn it on. Heeeyyyy it works. Thanks.(and I'm not an electrician)
        • Walter from LEWISVILLE, TX
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Pliers, Screw drivers, Socket set
        2 of 2 people found this instruction helpful.
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        Radiant burner not heating
        Very easy just followed manufacturers instructions.
        • John from KENT, NY
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers, Socket set
        1 person found this instruction helpful.
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        Heating element not working on one burner
        Removed module replaced radiant element very easy repair.
        • James from FLORISSANT, MO
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Nutdriver
        1 person found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          2 Reviews
          3.0
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS11764903
              Manufacturer Part Number: W10823693
              Brand
              Model Number
              Description
              Kenmore
              62942025
              Cooktop
              Kenmore
              62942029
              Cooktop
              Jenn-Air
              A121B
              Cooktop
              Jenn-Air
              A121W
              Cooktop
              Jenn-Air
              A122B
              Cooktop
              Jenn-Air
              A122B14
              Range - JENN-AIR COOKING
              Jenn-Air
              A122W
              Cooktop
              Maytag
              A122W13
              Range - RADIANT ELEMENT CARTRIDGE
              Jenn-Air
              AR140B
              Cooktop
              Jenn-Air
              AR140W
              Cooktop
              Maytag
              CAE1700ACB
              Cooktop
              Maytag
              CAE1700BCB
              Cooktop
              Maytag
              CAE1700BCE
              Cooktop
              Jenn-Air
              CCE3530B
              Cooktop - Electric
              Jenn-Air
              CCE3530W
              Cooktop - Electric
              Jenn-Air
              CCE3531B
              Cooktop - Electric
              Jenn-Air
              CCE3531W
              Cooktop - Electric
              Jenn-Air
              CCR567B
              Cooktop - Electric
              Jenn-Air
              CCR567B-C
              Cooktop - Electric
              Maytag
              CSE9600ACB
              Cooktop - Electric
              Maytag
              CSE9600ACE
              Cooktop - Electric
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