
ELMNT-SURF
$
180.94
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PartSelect Number PS11764903
Manufacturer Part Number W10823693
Manufactured by
Whirlpool

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Troubleshooting
This part fixes the following symptoms:
Element will not heat
This part works with the following products:
Cooktop, Range.
This part works with the following products:
KitchenAid, Jenn-Air, Whirlpool, Maytag.
Part# W10823693 replaces these:
AP6030923, 04100063, 04100305, 04100438, 3191982, 4380011, 4381792, 71001624, 71002434, 74004473, 74007838, 7406P313-60, 8185638, 8285468, 9750753, WP8185638, Y04100063, Y04100305, Y04100438
Questions and Answers
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Jihe
August 4, 2018
I guess this is the replacement part for jenn air a122. My question is how to install this since it got four connectors but my original jenn air part got only two connectors. Thanks
For model number A122

Hi Jihe, Thank you for your question. Unfortunately we do not have anything for this model directly however we do have a video that shows how to install this part: https://www.youtube.com/watch?v=_kPOgh3lX_Q&t=2s. I hope that helps. Good luck with your repair.

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Luis
December 24, 2019
Instructions to put the wires back.

Hi Luis,
Thank you for your question. Here is a link to one of our videos from our YouTube that you may reference on how to install the radiant surface element, https://www.youtube.com/watch?v=_kPOgh3lX_Q. The stove in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. We hope this helps. Thank you and have a great day!

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Daniel
September 27, 2022
My 8 inch halogen burner needs replacement, but doesn't necessarily need to be halogen. Looking at images, the wire configuration on my burned out burner is the same as your 6 inch model. How would I hook up the replacement burner using your 8 inch model?
For model number AH150

Hello Daniel, thank you for contacting us. We have researched the model you have provided and have found that the part you are looking for is part number PS11764908. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
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Related Parts:
Vicki
June 5, 2019
I am replacing the elements in my Whirlpool cooktop.. part nos ps11764903 and ps11764910..will i need any other parts to complete this repair? nuts, screws, element support, clips?
For model number RCM30DB13

Hi Vicki, thank you for your question. If you also need to replace those parts then you may need to purchase them as well. However if they are not broken then you should not need to replace them. I hope that helps. Good luck with your repair.
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Customer Repair Stories
Average Repair Rating: 4.3 / 5.0, 6 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
large element failed
Easy removal (lift and pull) of the the two element unit from the Jenn-air stove top. Placed unit right side up on a work surface. used a nut driver to remove 12 screws from the unit. removed the glass cook-top, revealing the two elements. Un-hooked two wires off the old damaged element, placed wires (plug and play) onto the new unit, then replaced the glass cook-top, used the nut driver to replace the 12 screws. Pluged the unit back into the Jenn-air stove top.
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Charles from Mamaroneck, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
13 of 28 people
found this instruction helpful.
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Range element shorted out
I priced a new two-burner unit and it was going to cost $300. I took the broken unit apart, saw that it was an element that had suffered catastophic failure and found partselect on the internet. $60 and three days later I had the part in hand. The repair was "a piece of cake." Thanks for saving me a lot of money.
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Dennis from Seattle, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
13 of 28 people
found this instruction helpful.
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Electric coil burned
The repair was easy but the replacement coil had 4 connections while the old one had only two. After calling the distributor with no explanation of how to solve the problem I was given a telephone number of Jenn Air. They explained that my unit was too old and they no longer provided the part I needed.
I then decided to do the following. Of the 4 connections on the replacement coil, two are larger and two are smaller. I then decided to connect the wires to the two larger connections leaving the small ones free. I replaced the cooktop and WOW it worked. Not sure what the smaller connectors are used for but with old cooktops it seems they are not needed.
I can submit a photo but have no means to do it here
I then decided to do the following. Of the 4 connections on the replacement coil, two are larger and two are smaller. I then decided to connect the wires to the two larger connections leaving the small ones free. I replaced the cooktop and WOW it worked. Not sure what the smaller connectors are used for but with old cooktops it seems they are not needed.
I can submit a photo but have no means to do it here
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George from LEXINGTON, MA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
4 of 4 people
found this instruction helpful.
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Element burned up
This is a two module cook top That I have, 2 burners in each module. I took it apart take the damaged one out and replaced with the new one, put it back together and turn it on. Heeeyyyy it works. Thanks.(and I'm not an electrician)
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Walter from LEWISVILLE, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 2 people
found this instruction helpful.
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Radiant burner not heating
Very easy just followed manufacturers instructions.
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John from KENT, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
1 person
found this instruction helpful.
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Heating element not working on one burner
Removed module replaced radiant element very easy repair.
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James from FLORISSANT, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
1 person
found this instruction helpful.
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Customer Reviews
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Glen H - April 9, 2019
Verified Purchase
Easy repair and much cheaper than buying the entire cartridge.
I got the larger of the 2 burners in the cartridge for our Jenn Air cooktop range. Repair was simple, just unplug and remove the cartridge, remove 6 sheet metal screws on the back to expose the burners, unhook the wires, install the replacement and reconnect wires. The wiring was a bit different from the original but simple to figure out using the new short wire included with the replacement burner.
William P - July 3, 2018
Verified Purchase
Wrong replacement part
The part that was sent was supposed to replace the original. It would not because the conniection had to be cut and soldering. I return for credit.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11764903
Manufacturer Part Number: W10823693
Manufacturer Part Number: W10823693
Brand
Model Number
Description
