Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
William L - January 20, 2023
Verified Purchase
Easy installation
Buying both parts together is much easier to install than just buying the recirculating pump and trying to install it by itself.
★★★★★
★★★★★
Stephen D - August 3, 2021
Verified Purchase
worked as expected
This part did just exactly what I hoped for and my wife is very happy!
★★★★★
★★★★★
Steve Y - May 6, 2021
Verified Purchase
Great product, fast delivery.
Was all I could ask for and a video to boot. Thanks. I can now say that our dishwasher is as good as new.
★★★★★
★★★★★
Marjorie C - June 26, 2019
Verified Purchase
Easy Repair of Pump
The part was great and installed beautifully. We love our working dishwasher! Thank you!
★★★★★
★★★★★
Dave H - April 15, 2019
Verified Purchase
it fixed it
wasn't too hard to install and now it works again
★★★★★
★★★★★
B P - February 18, 2019
Verified Purchase
Identical to old one, fit great. Do it yourself repair
Very fast shipping, easy to install, solved the seized motor problem.
★★★★★
★★★★★
Alex S - January 22, 2019
Verified Purchase
Correct part for my issue
Professional packaging and delivery. My dishwasher was filling and draining properly. I determined the loud grinding noise was coming from this part. Replaced it and now it’s in good shape.
★★★★★
★★★★★
Kevin H - November 13, 2018
Verified Purchase
As Advertised
The part was a perfect match and fit for my appliance. The replacement corrected my issue and we are back in service!
★★★★★
★★★★★
Ray P - November 8, 2018
Verified Purchase
fast delivery of part / good price
The part arrived quickly and was fairly priced. The installation video was a great help and probably cut my replacement time in half . Thanks
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Customer Repair Stories
Average Repair Rating: 2.6 / 5.0, 15 reviews.
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Really loudly
Changed the sump pump
Hector from BOLINGBROOK, IL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Wrench (Adjustable)
1 personfound this instruction helpful.
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machine has been extremely noisy for over 6 months, then quiet running altogether.
Double checked the model number , watched the video, ordered the parts . I got them in about three days , They looked exactly like the old ones. Proceeded with the disassembly just like the video explained and everything was going great.until I got to the installation part. The new unit would not fit in the sump. even though it looked exa
... Read morectly the same size as the old one. I worked with it every way I could, lubricating it and applying light pressure and finally beating the fire out of with a hammer and it just would not seat in the bottom of the sump. I removed it and reinstalled the old one and fit right in. So I removed all the parts out of the new unit and installed them in the old housing. From that point on the installation went well and now the dishwasher is as quiet as a mouse and so is my wife now. I did not have anything to measure the diameter of the unit accurately but eyeballing it with a rule it looked to be maybe a n 1/8" larger. So it appears to have been a tolerance problem. Not happy about that but I was able to get dishwasher going and the video was great help .
dishwasher not cleaning, making whiny noise and then grinding clunk.
I watched the video of how to remove and install the part. Instructions were good and easy to understand. The hardest part was getting the part to fit in the opening, I sprayed the rubber seal with soap to make it slip into place. The only thing I would add you need to wear gloves if your dishwasher is stainless steel. I have sever
... Read moreal small cuts on my hands, I got gloves half way thru the process. I also replaced the drain hose. It is working great.
Getting the large rubber gasket of the Sump / Motor Assembly to seat fully.
After struggling with the Sump / Motor Assembly for over an hour, I applied a generous coating of silicone lube to the rubber gasket, seated the Assembly and put in 2 of the retention clips. Then, with the aid of a 20 weight to hold the Assembly in its fully seated position, I was able to insert the 3rd retention clip. This method worke
... Read mored well but the company video does not show doing anything like this. Without the lube and weight installation is probably a two person job. All the rest of the assembly went easy. The Dishwasher now works like a brand new one.
Dishwasher was leaking, replaced the entire sump and motor from the bottom
The Youtube videos do a great job of describing the repair, only problem is they skip over the steps required to remove the dishwasher from the cabinet. Turning off the water supply and disconnecting the line from the washer required a stubby wrench due to low clearance. Make sure you kill the breaker to the dishwasher (check the displa
... Read morey lights to confirm), because you may have to undue all the wiring to pull the unit out. The power supply has a cover that you remove. Disconnect the wiring and unscrew the ring that holds the romex power line in place. Once the ring is unscrewed, you should be able to pull the romex power line from the back of the power supply box. That enables you to pull the unit out. Also watch for screws in the side of the dishwasher that hold the unit inside the cabinets. Mine had 2 just inside the door lip.
Read less
Nathan from BEAVERTON, OR
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Wrench set
1 personfound this instruction helpful.
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pump mmotor would not run
First I would like to say I was concerned about undertaking a dishwasher repair ,as I now am legally blind and I was concerned that my vision impairment might cause me a problem. My dishwasher pump motor was not running and from the humming sound I could tell it was cycling power off on the thermo switch overload. The pump can be removed
... Read moreby turning it counter clockwise,however it would not move and I could not rotate the motor manually, IT appeared that the impeller must be jammed,so I removed the complete ascribe..After I removed it the motor still could not be removed for replacement. I ordered the complete assembly from PartSelect.com an was supervised how fast it was delivered. The hardest part was getting the seal to go in place as it was new and a tight fit. The Partsselect.com video's ,on repair instructions were very helpful. I reinstalled the dishwasher and everything worked fine.Thanks for thefast delivery of my order.
motor noise over a six month period suddenly stop running.
Removed washer from the cabinet by unscrewing anchor screws at the top of washer. But first I removed both dish racks. Shut off power and water to washer. Unhooked water line to washer. Lowered front adjustable feet so I could easily pull washer free from the cabinet. Disconnected wiring from the wall box to allow room to allow for more w
... Read moreorking room. Drain hose was plenty long on my washer so didn't have to disconnect. Before laying on side, I disconnected the lower and upper spray units. Lower spinner is attached with a hand tightened screw in the middle of spayer. This is a left hand thred. So I had to turn it to the right to loosen. The upper spray unit is simply removed by uncliping the clips from the long flat tube that runs from the lower unit to the top. There is a set of clips in the back of the tub and a set on top. After the clips are free, turn the flat tube to your right to unlock from the bottom spinning unit. Remove and lay the washer on its side. Also before I did that I unhooked the springs at the bottow of the door so to free the door from springing back up after opening the door while on side. Good idea too to have some towels handy to absorb spilled water from the washer. I used one under the open door while on side to protect the door and floor. There are three wire disconnects under the washer that hooks to the motor, etc. There are three vinal wedges that secure the motor and punp into the bottom of the tub. Remove them, disconnect the outer pump from the motor (made it easier for me to remove the unit through the hole in the bottom of the tub. This is a little tricky. Disconnect by turning the small pump to the end of the motor to your left to unlock. The small pump is a little stubborn to losen, but will break loose with presure persistence. After removing, simply push the whole unit up through the bottom of the tub to remove. Now you are ready to reinstall everything in reverse order. It is a good idea to have someone to assist with installing the motor and punp in the tub. I securely pressed it into the hole and the second person press the vinal wedges back into the bottom of the tub to secure the unit. Putting it all back together from there was a snap. A big plus is the quick delivery. Regular delivery 3 - 5 days will do. I ordered my parts one day and received them the next by Fedx. Didn't even pay the extra for next day delivery. Everything worked perfectly. Just like a new one again. Very happy with the helps posted and service and parts provided by PartSelect.
The dishwasher is has been in service only 18 months and the seal between the motor and pump leaked, destroying the front motor bearing.
Rather than just replacing the motor and seal, I figured it would be just as easy to replace the sump and pump assembly also. It makes sense because the extra cost is minimal and I have a completely new unit now. The repair is quite simple. Just three clips holding the sump and a few electrical connectors and the unit comes right out.
thomas from owls head, ME
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
3 of 4 peoplefound this instruction helpful.
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Motor was making a loud noise for several months, then quit
Killed the power and shut off the water. Unhooked and unplugged power, hot water and drain connections to move washer to middle of floor for easy access to all sides. Taking out the the main pump/motor assembly (the "Assembly")required taking out the flat white hot water tube that feeds the upper and middle sprayers. So, I started by ta
... Read moreking out the two trays. Then, took out the lower, middle and upper sprayers. Then, tipped the dishwasher onto its front and disconnected the hoses and several electrical connections from the Assembly. Also, unhooked the drain pump motor and impeller from the Assembly since these are not included with the new Assembly. Took out the three sliding retainers to release the Assembly from the bottom of the dishwasher. Took a little gentle coaxing to release the seal between the Assembly and the tub bottom. Took the Assembly apart and found that the problem was the shaft bearing (ball bearings) between the motor and the impeller had rusted and subsequently failed. Therefore, buying just a new motor would have not helped. Inserted the new Assembly into place from inside the tub. Because of the tight seal, the Assembly had to be carefully placed into the tub opening and the seal gently pushed into place by working all the way around in 1 inch intervals. Took about three trips around the seal of the Assembly to ensure a tight, even fit. Otherwise, working unevenly around the perimeter will bind the Assembly and you'll have to remove it and restart. Once in and seated evenly in its place, reconnected the hoses and electrical connections. Installed the drain pump motor and impeller onto the new Assembly. Tested the unit for proper operation and leaks. Found no problems. Then re-installed the water tube, sprayers and trays inside the machine. Helps to jot down steps taken to disassemble so you retrace steps to re-assemble.
Read less
Donald from Princeton, MA
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
4 of 6 peoplefound this instruction helpful.
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Dishes on the top rack weren't getting clean -- Motor was weak
This was a fairly easy repair. It took me a little over an hour to complete. First I flipped the circuit breaker for the dishwasher; then I removed the dishwasher from the cabinet and disconnected the supply, and return lines. I removed both racks from dishwasher, the lower washer arm, and the plastic conduit that supplies water to t
... Read morehe upper rack. I then turned the unit onto it's side, and pulled the three or so cables that went to the motor, along with the three plastic wedges that held the motor in place. I then pushed the old motor through, into the interior of the dishwasher. This required me to disconnect some additional components to get it to fit through the opening, including the large silver capacitor. I then compared the old motor to the new one, and transferred some of the parts from the old motor to the new one that weren't included with the new one. I then pushed the new motor through the opening. This required a second person, who replaced the plastic wedges, while I pushed on the motor. The cables, supply lines, drain lines, and components that wouldn't fit through the opening were then replaced; the interior of the dishwasher was also reassembled.
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8 questions answered by our experts.
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Robert
December 3, 2017
My Maytag dishwasher suddenly started making a loud buzzing noise that is concurrent with the flow of water through the armatures. (when it buzzes, i hear water moving inside, and when the buzzing stops, the water also stops moving.) otherwise, the dishwasher appears to be working fine. I'm guessing that the problem will either be fixed by replacing the circulation pump & motor (partselect number: Ps11757388), or the sump and motor assembly (partselect number: Ps11757411). The later looks like it includes the circulation pump & motor. Is that right? What do you suggest?
For model number MDB8959SBS3
Hi Robert,
Thank you for your question. Yes, everything within that larger dotted line comes within this part. I hope that helps. Good luck with your repair.
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Edward
December 28, 2017
Does the sump and motor assembly include everything within the dotted line?
For model number MDC4809PAW0
Hi Edward,
Thank you for your question. The sump and motor assembly includes everything within the largest dotted line. I hope that helps. Good luck with your repair.
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John
February 5, 2018
My dishwasher is not draining the water out. I took the drain motor out and it was clean inside. It seams the motor is running but the water is not draining. I saw one of the responses to check the sump pump check valve to see if it is open. Can you tell me where this is located?
For model number 665.13269K114
Hi John,
Thank you for your question. I believe that check valve should be located in your inside of the pump itself. I hope that helps. Good luck with your repair.
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Mike
February 5, 2019
The dishwasher fills and drains ok and completes it's cycle. What i have diagnosed is the circulation pump is not working. With water in the tub there is soap left in dishwasher tub after the cycle. With spray tubes and arms removed there is no noise indicating that water is being sprayed in the dishwasher, and there is a soapy film on the dishes in the lower rack after the cycle is complete.Does this indicate a circulation motor/pump issue? Is this the correct motor/pump for this model, Whirlpool gu2500xtps7?
For model number GU2500XTPS7
Hello Mike, Thank you for the question. Yes, it does sounds like the Circulation Pump and Motor, PartSelect Number PS11757388 is defective and should be replaced. Thank you for your inquiry, good luck with this repair!
Dishwasher not cleaning well. Removed the lower spray arm to clean it, and then the metal clips on each end. The arm doesn't seem to want to come apart, but i think it should. Why else have the clips?
For model number DWU9200AAX
Hello David, Thank you for contacting us. I actually suggest checking PS11747618 Pump Housing Filter. There could be a blockage in the filter prohibiting proper water circulation and cleaning. The spray does not come apart once you have removed it from the bottom of the dishwasher. Have a great day!
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Fred
August 1, 2019
How do I know the chopper assembly is working. Or and how does a chopper assembly engage?
For model number KUDC101XWH2
Hi Fred,
Thank you for your question. If the dishes in the dishwasher are being cleaned correctly and there are no clogs in the pump then the chopper assembly is working. If it is not doing this, the nylon teeth may be worn and it will need to be replaced. Here is a link to a repair video from our website that you may reference for more information, https://www.partselect.com/PS11722146-Whirlpool-W10083957V-Chopper-Assembly.htm?SourceCode=4&SearchTerm=KUDC10IXWH2&ModelNum=KUDC10IXWH2. I hope this helps. Thank you and have a great day!
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Art
December 30, 2019
Does the sump and motor assembly also include the turbidity sensor?Thanks
For model number kuds30fxss9
Hello Art, Thank you for the question. The Sensor PartSelect Number: PS11757214 is not included. We hope this helps!
Hi i'm about to replace the pump assembly on my very noisy, but still cleaning dishwasher . Please tell me if this part is compatible with my machine ? Part # wpw 10780877 thanks alot
For model number DU1048TPS4
Hi Rich,
Thank you for your question. Yes, this part is compatible with your model number. Good luck with your repair.
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