Washer Drain Pump WPW10730972

Hi Samuel, Thank you for your question. The F9 E1 error code is referring to a long drain. If the drain exceeds 8 minutes, the valves will turn off and the pump will stop running. If too much soap was used, the excess suds can cause this code to appear. You should also check to see if the drain hose is blocked or has a kink in it. Make sure the drain hose is not sealed into the drain pipe. Make sure the drain hose does not exceed 96 inches. Make sure that their is no debris in the drain pump. Check to make sure the pressure hose is not pinched, kinked, plugged or leaking air. I hope this helps. Thank you and have a great day!

Hi Kenny, Thank you for the question. F21 means the washing machine has a water draining issue. The drain pump itself, or the drain hose is clogged. Since the hose is good, I suggest checking the drain pump, if the pump is not clogged you may need to have it replaced. At times suds can build up in the pump and the machine finds it really hard to clear them out. You may need to remove it and clean it out manually. Also make sure you are using the correct type of detergent in the correct amounts. Hope this helps!

Hi Terry, Thank you for the question.The Pump Filter is not sold sepratly from the pump assembly. In order to have it replaced you will need to order a new pump. Hope this helps!

Hi Rudy, Thank you for your inquiry. Where you have already replaced the the there are some parts that you will need to check to see which one is causing the issue. You will need to check the temperature sensor, the drain pump, the door strike and the drive belt. I hope this helps. Thank you and have a great day!

Hi Sheila, Thank you for your question. If the washer is only spinning once and then stops, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the drain pump, the drive belt, and the door lock latch. I hope this helps. Thank you and have a great day!

Hello Bill, thank you for your question. You may want to remove the pump to be sure there are no blockages. The pump will get warm but shouldn't be hot to the touch. I hope this helps!

Hi April, Thank you for your question. Yes, sometimes they do break off. Before checking to see if they are broken, unplug the appliance from the electrical outlet and pull it out from the wall. To verify if they are broken, put your finger into the drain outlet and feel the impellers if the pump freely turns. One or more of them may be broken. If so, you'll be able to feel them while you are turning the pump flywheel with your other hand. You also may see broken pieces of plastic in the bottom of the pump housing. There is a video on our website that you can reference on how to remove and install a washing machine drain pump so you can check the impellers. The washing machine may not show exactly like the one you have and the pump may be different, but it will give you a general idea on how to install the part. You will find the video under part number PS11757304. I hope this helps. Thank you and have a great day!

Hi Jesus, Thank you for your question. If you have replaced the pump and the water is still not pumping out, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the temperature sensor, the trap and the water level pressure switch. I hope this helps. Thank you and have a great day!

Good Day David. Thank you for your question in regards to your unit. In order for us to assist you we will need the full model number of your unit so we can research into finding the right compatible parts. If you are having difficulty locating your model number we would recommend reaching out to the manufacturer as they should be able to assist you finding it. Best Regards.

Hello David, thank you for writing. The Drive Motor for your model is part PS11748956.