Water Drain Pump WPW10581874

Hello Michael, thank you for inquiring. If your washer is not draining, you will want to replace either the Water Pump part PS11756530, the Lid Latch Assembly part PS3497627, or the Washer Drive Pulley part PS10057144. We hope this helps.

Hi Anita, thank you for your question. You would have to look at your tubing and hoses for any physical damage. Otherwise you should only replace what is broken. I hope that helps. Good luck with your repair.

Hello Wanda, Thank you for the question. If your washer will not spin out all water and clothes are still wet, the drain pump might be clogged with debris or possibly faulty. You should also check the Drain Hose for blockage or kinks. Hope this helps!

Hi Terry, Thank you for your question. If the clothes are still wet after a wash cycle, a slow-spin cycle may have been chosen. This cycle will remove less water from the clothes then a fast spin cycle. If you have used too much soap, this may cause a suds lock and slow the final spin cycle. Always use soap that your washing machine manual recommends and use the correct amount of soap when for the load you are washing. Check and make sure that the drain hose is not kinked or restricted. Make sure that you are not overfilling or under filling your washing machine. Both of these situations can cause your washer to become unbalanced during a wash cycle and can leave the clothes wet once the cycle has completed. If the washer becomes unbalanced, redistribute the clothes and start the drain and spin cycle. Do not use an extension cord. Extension cords can cause overheating and your washer will shut down. We hope this helps. Thank you and have a great day.

Hello Mario and thanks for writing. It certainly sounds like a faulty Pump 11756530 check for signs of damage and replace it if needed. We hope this helps. Please contact us anytime.

Hello Thomas, thank you for your question. It could be as simple as a hose clamp PS11740613 and PS11741854. Or, the Drain Hose PS12578897 or Drain pump PS11756530. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

Hello Wendy, thank you for reaching out. We suggest that you check the water drain pump, part number PS11756530, the suspension rod support, part number PS3502189, lid bumper, part number PS11747040, and the gearcase, part number PS12741641. Inspect them for any damage and then replace the defective part. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.

Hello Tanvir, thank you for contacting us. The E1/F9 error code indicates that the drain pump, part number PS11756530, is not working properly. The drain pump can become defective if it is clogged, the impeller breaks or an electrical fault causes the pump to fail. The DR code can also be caused by a faulty pump. Therefore we would recommend checking the drain pump and replacing it if it is faulty. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!

Hi Helbert, thank you for getting in touch. Based on our research, the error code f5 indicates that there is an issue with your lid locking. We would recommend checking if there is some clothing or other obstruction in the lid, preventing it from locking properly. If this is not the issue, we would suggest replacing the lid lock assembly, part number PS11722981, to solve the problem. We hope that helps!

Hi Roberto, Thank you for your question. Yes, this would be the correct drain pump for your washer. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.