We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
46 questions answered by our experts.
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Sherif
January 23, 2018
All led lights are strobing, is the one on the top holds the control of the others?Can you resend the link to the video indicated in your response to a similar question
For model number WRS325FDAM02
Hello Sherif,
Thank you for your question. First I would suggest unplugging the fridge for about 10 minutes then plugging it back in. This may reset the appliance and fix the issue. If the flashing continues the replacement LED light assembly in the fridge holds the controls for all the LED light assemblies in the unit. Replacing the LED light assembly in the fridge section would be the first part I would try to fix the issue. I Hope this helps!
48 people found this helpful.
Was this helpful?
Thank you for voting!
Rob
May 13, 2019
Hello! My Whirlpool model wrs325fdam02, both lights on the refrigerator side are dim and the freezer side does work at all (i believe it hasn't worked for awhile). When i wiggle the door switch (on refrigerator side), the lights seem to get brighter. Does it make sense this could be the issue? Thanks for your help! Rob
For model number wrs325fdam02
Hello Rob, thank you for your question. The light switch could be the problem, but the most likely issue is the LED light control board. This board controls both the fridge and freezer lights. You can remove the switch and check to be sure the wires are tight, and replace the switch first if you'd like, and if that doesn't fix the problem, the LED board would have to be replaced. I hope this helps.
19 people found this helpful.
Was this helpful?
Thank you for voting!
ANNELISA
February 26, 2020
I have this problem with this appliance since 2017 and 2018, and is hapening again whit since 3 months ago. The led lights are blinking all the time , please tell me what i have to do to resolve such a problen , thanks.
For model number WRS325FDAM04
Hi Annelisa,
Thank you for your question. If the LED lights are blinking continuously, I would suggest unplugging the refrigerator for about 10 minutes then plugging it back in. This may reset the appliance and fix the issue. If the flashing continues the replacement LED light assembly in the fridge holds the controls for all the LED light assemblies in the unit. Replacing the LED light assembly in the refrigerator section would be the first part I would try to fix the issue. We hope this helps. Thank you and have a great day.
10 people found this helpful.
Was this helpful?
Thank you for voting!
Dan
January 19, 2018
Both the led light in the refrigerator and the freezer strobe when the door is open. Which light do i replace and what is the correct part number to order?Thanks
For model number wrs325fdam02
Hello Dan, Thank you for your inquiry. I would test both of the lights and the light switch with a multimeter to see if they have continuity. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
7 people found this helpful.
Was this helpful?
Thank you for voting!
Lew
September 12, 2019
Hello I have replaced both door switches and the lights still strobe which of the light assemblies has the control?
For model number WRS342FIAM00
Hi Lew,
Thank you for your question. If both lights are still strobing inside the refrigerator and you have just replaced both door switches, I would check both LED lights in the refrigerator to see which ones are causing the issue and if it is not one of them I would check the LED electronic control board. You will need to test the parts with a multimeter. Here is a link to one of our videos on YouTube that you may used as a general reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. I hope this helps. Thank you and have a great day!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Ben
December 6, 2019
Have issue with led lights in both freezer and fridge areas. Light appears to have power partly lit but not fully burning. Unplugged power, took out both lights and unplugged connections and replugged. No change. Both lights look like they want to light off but won’t. Any suggestions on issue causing this. Thanks
For model number 106.51122211
Hello Ben, Thank you for the question. In Most cases the LED Electronic Control Board,PartSelect Number PS11755867 will need to be replaced. Hope this helps!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Tony
April 25, 2022
Lights are really dim in the fridge but not on at all in the freezer. Will replacing the LED control board fix this issue?
For model number 10651122211
Hello Tony, thank you for your question. The Main Led Light Control Board PS11755867 is located on the ceiling of the refrigerator. There are also, two Led lights on each of the rear panels of the refrigerator and freezer sections which are both part PS11755866. If either of the Led lights on the rear panels short out, this will cause the Main Led Control Board to not work correctly or at all. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Lights in refrigerator and freeze are very dim. What do I need to fix this?
For model number WRS322FDAM04
Hello Connie, Thank you for the question. In most cases the LED Electronic Control Board will need to be replaced. Hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Bret
January 31, 2023
None of the lights work in my refrigerator. They all went out at the same time. What part do you recommend to fix the problem.
For model number WRS3257FDAM04
Hello Bret, thank you for contacting us. The issue is probably related to a blown LED light control board, part number PS11755867. Please test it with a multimeter to pinpoint the fault. Please reach out to customer service if you need help placing an order. Glad to be of help!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Marshall
May 23, 2019
This is a basic question. In addition to controlling the lights. Is there an additional function for the led control board?
For model number wrs325fdam04
Hello Marshall, Thank you for the question. No, this is just for the LED lights. Hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
< Prev
1
2
3
Next >
Customer Repair Stories
Average Repair Rating: 4.9 / 5.0, 8 reviews.
What's this?
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Central light board flashed periodically then quit
I began by replacing the central light board by using a plastic non-marring wedge type tool slipping it between the housing and the retainers to release the latch like catch. Then I removed the lightboard and light cover assembly by depressing the latch like retainers for the two wire connectors. Installation was as simple as snapping the wires into the connectors and then pushing the lightboard and light cover assembly into place. One major note: I learned from a repairman that you cannot resolve the problem by simply replacing the central lightboard. you must replace all three lightboards, the two in the refrigerator and the one in the freezer because unless you can absolutely identify which board is causing the fault, it will continue to cause a problem on the main board and the lights will not work. Replacing the other two boards is the same as the central board. Additional comment to consider: I absolutely fail top see how this design of using three circuit boards for a simple light saves me anything; in fact after only 5 years it has cost me in excess of $400 (or 20% of the original cost of the unit) just in materials for a simple light--absurd, ridiculous design. If it burns out again I will have an appliance repairman install a simple 1950's design switch a small LED bulb which will probably last longer than the unit.
Edward from UNIVERSITY PL, WA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
9 of 10 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The led lights on the refrigerator side were dim. The light on the freezer side was out.
I originally ordered the led light control board but when I hooked it up I still had the same problem. My neighbor checked both door switches with a voltmeter and they were both good. I then ordered the light for the freezer and when hooked up the problem was solved. All lights worked. The freezer light has four tabs that allow it to snap into the roof of the freezer. Those tabs can be hard to see because there isn’t much room. I used a mirror to locate the tabs and a small flat tip screwdriver to push the tab over and removed the light.
Richard from ACCIDENT, MD
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
7 of 9 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lights Flashing / Strobes
easy peezy - removed old light/module and installed new one works great.
Darryl from JACKSONVILLE, FL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
4 of 6 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
LED Light was out in freezer
Unplugged the old one and put in new one. So simple I didn’t need my husband’s help
Victoria from SCARBOROUGH, ME
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
4 of 7 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
lights not working
watch your how to fix ...had to buy main board and second light but i got it fix save me from calling repair man
GARY W from KANSAS CITY, KS
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 3 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
flashing lights
using a flat blade tool removed old main light board and installed new light board, light now works fine.
Carlos from CHICAGO, IL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
2 of 3 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lights not working or verily lighting up.
Replaced LED light control board plugged refrigerator back in light worked twice circuit board burned up. Ordered a new cheaper light board installed work fine.
Frederick from GEORGETOWN, IN
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 3 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
LED light was blinking.
Unplunged the Refrigerator ,use screw drive lift the conner of original LED light and disconnect it , then connecting the New LED lightan and push it back in.
Wai from SAN MATEO, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
Next >
Customer Reviews
Average Rating:
★★★★★
★★★★★
14 Reviews
4.6
Filter By Rating:
5 Stars
11
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
< Prev
1
2
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Craig A W - January 20, 2023
Verified Purchase
Light review
It worked well
★★★★★
★★★★★
Melanie S - January 9, 2023
Verified Purchase
Easy Fix
I watched the DIY from YouTube on how to replace this and followed it. It worked!
The other 2 control board - 1 in the middle and 1 in the freezer lighted back on.
The DIY did mention that normally, just need to replace the top control board, then the other 2 -
one in the middle and one in freezer will be fixed. but sometimes, need to replace the other 2 as well.
So, for me, this worked for 2 weeks, all 3 control boards were on, I was very happy,
and then it died, light was off for all 3.
I wonder if I need to have the other 2 replaced as well.
★★★★★
★★★★★
Ronald P - May 2, 2022
Verified Purchase
It worked nicely but price was redicilous
Replacing refrigerator light and freezer light cost $400 ridiculous. LED bulbs aren’t supposed to burn out in four years. I was faced with buying a new refrigerator or fixing my existing whirlpool refrigerator. It was a close call and now whirlpool is on my ever-growing list.
★★★★★
★★★★★
Diana W - April 20, 2022
Verified Purchase
Light control board
Part was correct and easy to install
★★★★★
★★★★★
ALAN G - November 17, 2021
Verified Purchase
light not working
easy to put in and works great
★★★★★
★★★★★
Scott L - September 29, 2021
Verified Purchase
Flashing light in refridgerator
The part arrived quickly and in perfect condition. It was an easy and quick replacement of the light fixture. The old one was already removed. Everything worked.
★★★★★
★★★★★
Patrick Z - September 1, 2021
Verified Purchase
easy repair
part worked perfectly
★★★★★
★★★★★
Patricia D - August 19, 2021
Verified Purchase
Easy install
Part was just what I needed. Easy instructions to remove and install new one.
★★★★★
★★★★★
Barbara S - April 14, 2021
Verified Purchase
Easy fix but spendy
It would have been nice to have directions to know the light is installed toward the top of the refrigerator. we first inserted it in the middle spot bit that didn't work. Then looked on line and it was the top position. works great now.
★★★★★
★★★★★
William M - April 7, 2021
Verified Purchase
Easy fix!
True plug n play.
Open package, connected two plugs. Snapped into place. Done.
5 minutes saved me $300 service call and part mark up by company.
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
