The electronic control board is used in refrigerators to monitor and manage the temperature settings, such as cooling or defrosting times. If your fridge or freezer is too warm, too cold, is not defrosting, will not start, and/or runs too long then replacing the control board could solve your appliance problem. The tools needed for this installation project is a small flat blade screwdriver. *Please note: the board will need to be programmed after installation. Remember to unplug refrigerator from power source as a safety precaution. Refer to the manual provided by the manufacturer for further installation instructions and accurate guidance.
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Part Videos
Replacing your Whirlpool Refrigerator Electronic Control Board
Troubleshooting
This part fixes the following symptoms:
Fridge too warm | Freezer not defrosting | Will Not Start | Fridge too cold
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
James R - October 21, 2020
Verified Purchase
Easy Installation
15 minute repair, watch the video and install.
★★★★★
★★★★★
Jim S - February 27, 2022
Verified Purchase
Repair has no surprises, restored fridge to like new condition
Part came as advertised. All instructions were relevant and well written. Fridge has been working nearly 2 weeks without incident, which leads me to believe that the troubleshooting accurately isolated the problem we were having. Installation video was great, loved the Canadian gentleman's instructions who was our host for the video! No surprises during the installation which went well.
★★★★★
★★★★★
Maverick M - September 28, 2018
Verified Purchase
Worked as expected.
Five star review. Worked great. Quick delivery.
★★★★★
★★★★★
Todd C - September 8, 2022
Verified Purchase
Easy repair
The electronic board fit perfectly and took care of the problem.
(Was not able to reset board to make the refrigerator run)
Easy instructions for insulation
Would buy again from partselect.
★★★★★
★★★★★
Daniel S - April 17, 2020
Verified Purchase
A bit expensive but works great
While part was more expensive than other sources I find the warranty and great instructions a plus.
★★★★★
★★★★★
Sam G - December 13, 2019
Verified Purchase
Motherboard perfect Match
The appliance is Working perfectly easy repair and instructions
★★★★★
★★★★★
James K - June 28, 2018
Verified Purchase
Easy peasy. Works like new
The video on the website made it simple to follow step by step. New part went right in and fixed the problem. Couldn't be happier.
★★★★★
★★★★★
Lance S - February 4, 2021
Verified Purchase
Easy
Fast delivery
★★★★★
★★★★★
David R - August 21, 2021
Verified Purchase
Easy repair... enclosed directions made it fast and simple... took about 10 minutes.
Overnight shipping was used as this was a refrigerator part and time was critical Part arrived as promised. Installation went flawlessly and refrigerator is running fine. Thank-you PartSelect !!!
My beef is with the manufacturer, Whirlpool, since this is the 3rd board replacement in 13 years! The problem is with the defrost control which is probably some small part on the very expensive control board.... a deficient design by any account.
★★★★★
★★★★★
Valerie M - November 13, 2020
Verified Purchase
Easy Install
Helpful, very professional installation video link on the website. Professional transaction from start to finish. Part works perfectly, very pleased.
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 23 reviews.
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The control indicators would flash and buzzing noise came from the controler
Followed the video exactly as shown from the website. I do suggest using a mirror or your phone to visualize the notch to press to drop the cover.
John from JACKSON, MS
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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FREEZEING UP
in stalled new circuit board an thermostat an was fixed
Sherril from ROBBINSVILLE, NC
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
1 personfound this instruction helpful.
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Freezer cold ; fridge warm . Freezer not defrosting.
Unplugged fridge Pulled light cover off Used screwdrivers to press in on tabs holding control board cover. Unplug wiring harnesses. Snapped board in two. Install in cover Reattach wires Done
Tim from Oxford, MA
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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3-year-old refrigerator wouldn't cool, digital temp. control stopped working
The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem o
... Read moreccurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.
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Rebecca from SAINT JOHN, IN
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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Freezer box frosting up. Refrigerator not cold.
My son (who does HVAC, but not appliance repair) did some investigating by taking front and back panels off and determined that the evaporator coil was freezing over because the defrost wire was not heating up. He and his girlfriend did some real-time internet searching for diagnostic info because NO control diagram was included with the
... Read more refrigerator. He determined the problem was most likely the electronic control board. Ordered and installed a new board and the refrigerator is back to working fine. Took about 2 hours to diagnose the problem and 1/4 hour to actually install the control board. Kind of disappointing that this control board failed when the refrigerator was less that 4 years old.
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Timothy from BELTSVILLE, MD
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
4 of 4 peoplefound this instruction helpful.
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Freezer not defrosting and making fridge run warm.
Super simple following the instruction video you posted. Thanks!
Brent from PRESCOTT, AZ
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
2 of 2 peoplefound this instruction helpful.
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Thank you for voting!
Refrigerator would stop cooling intermittently, control panel would not display temp settings until power was reset.
The video on the part select website with the Canadian gentleman was absolutely the best! My wife and I watched it and was able to accomplish the replacement with no surprises or issues. One tip that we could add is that the orientation of the temperature sensor was not specified in the video, but the slot seemed to work better for one or
... Read moreientation versus another. It has been a couple weeks since the repair and the refrigerator is working like it did when we first purchased it.
Read less
Jim from HALTOM CITY, TX
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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the freezer and refrigerator number would lower it self and eventually get to "-" and "-" essentially shutting it self off!!
I replaced the Control Board... the two boards need to be installed first . than plug in the connectors (refrigerator was unplugged of course.!) i plugged in the connectors first. and had to disconnect them. install the boards first. than plug in the electrical connectors.. strange for a day or two it still did not work proper
... Read morely and than one day. it started working ok 7 on the freezer and 3 on the refrigerator. I do not know why..
Read less
Marc from SEASIDE, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Unit would not defrost
I checked the element and the thermostat and determined the problem to be the control board. I simply followed the instruction in the video. Everything went well until the last step, the video said to push the freezer down button. When this did not work I refered to the written instructions which told me to push the up button. That did
... Read moreit. Job complete. The unit is working as it should.
Read less
William from FAIRFIELD, VA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Refrigerator would not cool,freezer worked.
Took too panel down. Remove.bulbs . Unplugged refrigerator. Removed electronic control board .installed new electronic control board. Plugged in refrigerator , programmed control for ice in about 1 hour refrigerator went to work and got cold Simple operation. Donald Harrell, Don's Repair Service .
Ask our experts a question about this part and we'll get back to you as soon as possible!
64 questions answered by our experts.
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Jack Scheeler
September 9, 2017
How do you reprogram the circuit board if you replace it, and where is it located on my model?
For model number gb9fhdxwso9
Hello Jack, thank you for contacting us. We have a how to video that shows you how to replace and how to program the new control board. The programming part starts around 6:20 of the video. Hope this helps!
http://www.partselect.com/PS11755733-Whirlpool-WPW10503278-Electronic-Control-Board.htm#RepairVideo
37 people found this helpful.
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Joe
October 23, 2017
Freezer works good but refrigerator is warm checked fan it was operating well, no frost on condenser lines. What else can I check?
For model number KBRS19KTWH01
Ho Joe, Thank you for the question. The most common problem would be the Thermistor,PartSelect Number PS2003772.Both the freezer and fresh food section have their own Thermistor. The one for the Fresh Food side is located in with the light assembly. Hope this helps!
23 people found this helpful.
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Dwayne
January 25, 2019
Fridge works good but our controls will not adjust (freezer is on 4, fridge is on 7). I've unplugged it, also tried to reprogram but the controls won't respond. Does this sound like a c.Board problem?
For model number MBR2258XES5
Hello Dwayne, thank you for your question. Yes, it does sound like an electronic control board issue. We would recommend replacing Part Number: PS11755733. I hope this help!
14 people found this helpful.
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Pauline
August 2, 2018
Water leaking under right bottom small pool of water about every two daye
For model number MBF1958XEB1
Hi Pauline, Thank you for your question. If the leaking is coming from underneath your refrigerator I would suggest first checking the drain pan for cracks or if it is over filling. If it is over filling then you may need to take a look at the defrost thermostat and heater in your appliance. You may also want to look at your water lines and your water inlet valve and make sure that they are not the parts causing your leaking. I hope that helps. Good luck with your repair.
7 people found this helpful.
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Franklin
December 22, 2019
Can you send me the video for replacing the control board for this refrigerator please.Thank you
For model number AFD2535DEW
Hi Franklin, the video is on the top of this page, click on the image thumbnail that has the youtube play button on it. We do not guarantee it will be your model however the replacement procedure should be similar. You can also copy and paste the following link into your browser : https://www.youtube.com/watch?v=aqptKoBxRyU&feature=emb_title . Thank you for your question and good luck with your repair!
7 people found this helpful.
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Seante
November 21, 2018
The refridgerator won’t turn on. Which part am i looking for. There was no surge protector so it got hit
For model number Gx5fhdxvy07
Hi Seante,
Thank you for your question. If the refrigerator will not come on, you will need to check the capacitor and the electronic control board. I hope this helps. Thank you and have a great day!
6 people found this helpful.
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Richard
July 8, 2019
My Whirlpool problem ..freezer working fine but refrigerator stays warm..can you help me with this problem...i cleaned all the coils and back. fans working in the freezer and fan by the compressor is working.
For model number GB2FHDXWS06
Hello Richard, thank you for your question. We would recommend checking the damper, Damper Control Assembly Part Number: PS11750106, to be sure its opening enough to allow the air into the fridge from the freezer. If the damper and damper motor and opening and closing properly, the issue is probably the electronic board, PartSelect Number PS11755733, which would have to be replaced. I hope this helps!
5 people found this helpful.
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Brian
October 2, 2019
Top of fridge gets warm building up ice on the bottom wen deferosots it works fine for about a weak been told it is caused from the control board
For model number Abb192zwew1
Hello Brian, thank you for writing. This is most likely due to a faulty Electronic Control Board. This part number PS11755733 is the correct replacement for your model. You may also want to consider the Capacitor, part number PS11757023. Good luck with your repair!
4 people found this helpful.
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Joe
January 19, 2018
Freezer iced up. I can feel fan on fresh food section. I checked heater, bi metal. They have continuity. How do i check thermistors(2) before i m certain the control board is the problem?
Hello Joe, Thank you for your inquiry. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
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Gabriel
February 11, 2020
Fridge warm but freezer working fine. Checked damper and it is closing and opening but no air. Removed frozen food and discovered the entire back was covered with ice/frosted. What should i look for next? Any ideas on what it is?
For model number AFD2535DEW4
Hello and thank you for writing.
It certainly sounds like it could be a faulty the control board PS11755733 and/or possibly a malfunctioning capacitor starter PS8746522 you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
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