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See part 6 in the diagram
Replacing your Whirlpool Refrigerator CAM-DOOR play video
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CAM-DOOR

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 Fits your KFFS20EYWH04!
 Fits your KFFS20EYWH04!
PartSelect Number PS11755285
Manufacturer Part Number WPW10470155
Manufactured by Whirlpool
You May Also Need?
Troubleshooting
This part fixes the following symptoms:
Door won’t open or close | Clicking sound
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Maytag, KitchenAid, Kenmore.
Part# WPW10470155 replaces these:
AP6021957, W10397037, W10470155
Questions and Answers

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17 questions answered by our experts.
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William
December 1, 2019
My right side door will not close unless I lift the door. When I open it about half way, it drops down.
For model number MFF2055YEW00
Hello William, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11755285 for the hinge cam riser. Hope this helps!

20 people found this helpful.

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FAIK
February 19, 2020
My right-side door will not close unless i lift the door. When i open it about half way, it drops down. What parts i need For model number mrf560sfym05thanks
For model number MRF560SFYM05
Hello Faik, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11755285 for the hinge cam riser. Hope this helps!

5 people found this helpful.

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Rylan
December 3, 2019
Right hand door seems to fall down when opened. Have to lift the door when closing to get back in place. Which parts would i require to fix this issue? Model wrf560sfym04
For model number WRF560SFYM04
Hello Rylan, Thank you for your question. Our sources suggest replacing both the hinge bracket under part PS11739061 and the door cam under part PS11755285 for your model. Hope this helps!

3 people found this helpful.

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Related Parts:
Mike
July 6, 2021
My right KitchenAid door drops down when I open the door. A small plastic piece broke on the bottom. The hinge on the top looks good. But a plastic piece that the hinge goes in. Looks like it popped out of the door. Can I take hinge off and push plastic piece back into the top of door?
For model number KFFS20EYMS00
Hello Mike, Thank you for the question. If the Plastic Part is not broken or damaged, you can remove the door from the hinge to reinstall the part. We hope this helps!

3 people found this helpful.

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Jeanne
December 19, 2019
The right side door will not close unless we lift it. Also a small plastic piece that sits at the base of the door broke.
For model number WRF560SMYW02
Hello Jeanne, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11755285 for the hinge cam . Hope this helps!

2 people found this helpful.

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Jane
February 4, 2020
My right hand door drops down when opened and I have to lift it to close. Which parts should I order and how many will I need.
For model number WRF560SFYM00
Hello Jane, Thank you for contacting us. I have researched the model you have provided and have found the part you may need is the Door Cam PartSelect Number PS11755285. We hope this helps.

2 people found this helpful.

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Gary Dunham
February 25, 2019
Righthand door bottom i believe this piece sits on top of hinge as part of the door bottom itself broke it is some kind of plastic grey is the color
For model number WRF560MYM04
Hello Gary, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PS11739061. Good luck with your repair!

2 people found this helpful.

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Shirley
August 1, 2019
The right door will not close without lifting it or opening freezer drawer. Can i fix this problem with a new door cam?
For model number WRF560SMYW04
Hello Shirley, thank you for inquiring. You will want to consider replacing either the Hinge Bracket part number PS11739061 or the Door Cam part number PS11755285 for your model. Good luck with your repair!

1 person found this helpful.

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Dominick
November 22, 2019
What is the difference between wp66003638,wp67003638 and wp12028505ap it just the color or are they interchangeable
For model number mfi2570
Hello Dominick, Thank you for your question. The only difference between them is the color and price, they are the exact same part otherwise. Hope this helps!

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MARY
January 23, 2019
My bottom freezer will only open about 4 inches
For model number KRFF300ESS01
Hello Mary, thank you for your question. We would recommend checking the rails the drawer slides on, as well as the wheels for the baskets. Also check to be sure there is no ice blocking the slide rails that the drawer slides on. I hope this helps!

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Part Videos

Replacing your Whirlpool Refrigerator CAM-DOOR

Replacing your Whirlpool Refrigerator CAM-DOOR play video
Customer Repair Stories
 Average Repair Rating: 2.4 / 5.0, 3 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Right door lower hinge assembly was damaged, such that the door sagged and would not open or close properly.
Unfortunately, I have still not managed to complete the repair, using the two parts indicated above, nor with the door bracket (part no WP2183805) that I ordered subsequently that arrived two days ago. It is not the same as, nor functionally equivalent to, the old bracket that I assumed was broken, since it was not retaining the piece in the base of the door into which the cam is inserted to mount the door. The new Cam is the correct part, but is not the solution since the old Cam is slightly worn but not damaged, and the thimble I bought does not seem to fit anywhere. The hole in the new bracket has a much too small hole to retain the Cam receptacle piece in place in the base of the door. However, this is the only lower door bracket shown in the PartSelect diagram of all the door parts used on a Whirlpool WRF560SMYM04 refrigerator. I do observe that the dark gray plastic cover on the base of the door is broken, but I don't imagine this plastic cover served to retain the Cam receptacle piece solidly in place, and this plastic cover is not offered as a replacement part either. At present I am at a total loss for how to proceed! However, the instructions for removing and replacing the door are clear and very easily carried out, and the job would be very quick and easy with the right parts. So beware if you are repairing the door on this model that the door parts diagram might not show all the parts to cover the door variations that apparently have been used!
Other Parts Used:
THIMBLE
  • William from OREFIELD, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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Right side door doesn't lift when closing
I failed to repair the problem and sent the parts back. The hinge bracket that I needed was WPW10524049. The hinge that I purchased was WP2183805. I gave up on trying to repair the door because it was not clear to me how to assemble the cam and hinge. There doesn't seem to be any obvious way to disassemble the hinge and cam that I have - which would allow me to replace the cam in the existing hinge.
Other Parts Used:
Hinge Bracket
  • Gregory J from CHICAGO, IL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
2 of 4 people found this instruction helpful.
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bottom door (refrig) wouldn't close tightly
Called my handyman in after myself and my son went thru the whole thing with cleaning gaskets, etc, ordered part I thought I needed. After speaking with your person on the phone, he took out my veg drawers and the shelf that held them, then reinstalled the shelf and the door closed tight! Apparently the last time I took it apart to clean it, I didn't put shelf back correctly and that started my problem. However, your people were very nice and as helpful as they could be in the situation. It never was my door cam or cam door after all. Boy, is my face red!
  • Joanne from CRANFORD, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
1 of 2 people found this instruction helpful.
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Customer Reviews
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2 Reviews
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11755285
Manufacturer Part Number: WPW10470155
Brand
Model Number
Description
Kenmore
10673002510
Refrigerator - REFRIGERATOR
Kenmore
10673002511
Refrigerator - REFRIGERATOR
Kenmore
10673003510
Refrigerator - REFRIGERATOR
Kenmore
10673003511
Refrigerator - REFRIGERATOR
Kenmore
10673009510
Refrigerator - REFRIGERATOR
Kenmore
10673009511
Refrigerator - REFRIGERATOR
Kenmore
10679402410
Refrigerator - REFRIGERATOR
Kenmore
10679472410
Refrigerator - REFRIGERATOR
Kenmore
10679472411
Refrigerator - Bottom-Mount Refrigerator
Kenmore
10679473410
Refrigerator - REFRIGERATOR
Kenmore
10679473411
Refrigerator - Bottom-Mount Refrigerator
Kenmore
59673002510
Refrigerator - REFRIGERATOR
Kenmore
59673003510
Refrigerator - REFRIGERATOR
Kenmore
59673009510
Refrigerator - REFRIGERATOR
Whirlpool
IX5BBEXDS00
Refrigerator - REFRIGERATOR
Whirlpool
IX5BBEXDS01
Refrigerator - BOTTOM
KitchenAid
KFFS20EYBL00
Refrigerator
KitchenAid
KFFS20EYBL01
Refrigerator - REFRIGERATOR
KitchenAid
KFFS20EYBL02
Refrigerator - REFRIGERATOR
KitchenAid
KFFS20EYBL04
Refrigerator - REFRIGERATOR
KitchenAid
KFFS20EYMS00
Refrigerator
KitchenAid
KFFS20EYMS01
Refrigerator - REFRIGERATOR
KitchenAid
KFFS20EYMS02
Refrigerator - REFRIGERATOR
KitchenAid
KFFS20EYMS04
Refrigerator - REFRIGERATOR
KitchenAid
KFFS20EYWH00
Refrigerator
KitchenAid
KFFS20EYWH01
Refrigerator - REFRIGERATOR
KitchenAid
KFFS20EYWH02
Refrigerator - REFRIGERATOR
KitchenAid
KFFS20EYWH04
Refrigerator - REFRIGERATOR
KitchenAid
KRFF300EBL00
Refrigerator - REFRIGERATOR
KitchenAid
KRFF300EBS00
Refrigerator - REFRIGERATOR

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