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6 questions answered by our experts.
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Alphonse Dauria
December 11, 2018
Can worn motor brushes make the mixer go really slow or not go at all
For model number Ksm90
Hello Alphonse, thank you for your question. Yes, worn brushes can cause the mixer to run slowly or not at all. Good luck with your repair!
8 people found this helpful.
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Al
July 22, 2019
That is the only number i can see! Will the brushes fit an older model ? Are the brushes sold in pairs ?
For model number K45ss
Hello Al, thank you for inquiring. This Motor Brush is the correct replacement for your model K45SS. It is sold individually. Good luck with your repair!
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Elsa
January 3, 2020
The brush did not correct my problem with stand mixer. Does not start. What’s the next step. Please help. Thank you.
Hello Elsa, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you!
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Bob
May 30, 2019
How does this part replaced in my mixer?
For model number E208019
Hello Bob, Thank you for the question. Here is a link to the How To Video. Hope this helps!
https://www.youtube.com/watch?v=bwnMFrKVK3g
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Nj
January 8, 2022
Are the spring brushes on the kitchen aid the same length?
For model number K45SS
Hello Nj, Thank you for your inquiry. The brushes are the same length for all versions of model K45SS but can vary for other models of KitchenAid mixers. We hope this helps.
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Christian
December 7, 2022
Mixer Carbon Brush replacement W10380496 dimension(H,W) are smaller than the original Carbon Brush that has a HC-39 stamped. If I use the replacement part W10380496 will it work or could it brake my Mixer?.
For model number K5SS
Hello Christian, thank you for your inquiry. This motor brush, part number PS11753983, will fit your model. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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Part Videos
Replacing your KitchenAid Mixer Motor Brush
Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 16 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Mixer was making clunking sounds and shaking
I removed screws in a sequence that I felt wouldn't further damage the mixer until I had it completely unassembled. When I found the broken worm gear, I went online to find a part. I found an exploded view, but the part numbering was old, and the salesperson couldn't tell me what the worm gear and bracket assembly consisted of, as I only wanted the worm gear. After trying to drive the pin out of the assembly, and failing, I decided to back online and see if anyone else had a photo of the assembly. Luckily (and wisely) PartSelect,com did and that answered any questions I had. The price was better, too. Reassembly of the mixer was a cinch with the exploded view. It's working like new, and we're hoping for another 35 years of service from it! Thanks.
1st I check if there is a burnt smell, there was burnt smell from the board phase. Check the motor brush. Surely enough they're at max (not touching the motor anymore). Replaced both parts, put everything back together. Tested it, it works like a charm. It's been working for the last 2 weeks now!
I actually didn't do the repair. I asked a friend who was a carpenter about what he thought was wrong with my mixer since it only had high speed which made mixing flour a snow storm. He said when his tools do that, it's the brushes. He ordered new ones and presto - my mixer works marvelously. He saved me from dumping a good mixer and $$$$$$$.
Darcy from Eyota, MN
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
14 of 21 peoplefound this instruction helpful.
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I broke the motor brush when I was taking my mixer apart for some serious cleaning
unscrewed the screw holding the old brush. carefully removed the spring and old broken brush. we did have some of the old brush left inside, so my husband used a very thin drill bit to break it up. then carefully inverted the stand mixer to allow the broken pieces to fall out. then we were able to install the new brush. works great. yeah!!
Veronique from Loganville, GA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
12 of 18 peoplefound this instruction helpful.
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Mixer would only run Full Fast. Could not determine cause or fault.
1. Removed the mixer back plate Cover. 2. Removed the Speed Control Plate and retained spring, wires and ground wire. 3. Removed the old Speed Control Plate screws. Noted Control Plate pitted contact. 4. Removed old Triac Phase Control Board. 5. Removed old Governor. 6. Installed new Governor. 7. Installed new Phase Control Board. 8. Installed new Speed Control Plate and retaining spring. 9. Reattached Speed Control Plate wires. 10. Adjusted Speed Control Plate Screws and set mixer speeds from Stir to maximum settings. 11. Replaced Motor Brushes on left and right side of mixer. 12. Reinstalled mixer back plate cover.
I removed the spring loaded brush screw on the side of my mixer and lost it the next day. I found a schematic of this part on your website and ordered the four pieces that make up the brush screw(?). They arrived in just a few days and I referred back to the schematic to put it together. I then popped it in my mixer, screwed it down, plugged her in and away we go! Easiest repair I’ve ever done! I’m a 70 year old retired lady and not very handy, but this was an easy fix! Thank you, PartSelect!
I removed the excess of grease to clear all parts. Then I installed new mechanical parts. Finally, I installed all electrical parts. I followed a logical sequence of removing and installing steps. Tip: Never remove parts without a logical order of sequence.
The mixer would not operate so I took out the brushes. Work afterwards but was a little noisy so, considering the advanced age of the machine and after doing research, I decided to replace the worm gear and bracket.
I followed the instructional video linked to my email order confirmation. Partselect provided one of the best how-to videos I've ever seen. With the right tools, a little patience and the video, I had an outstanding repair experience.
Found control backplate out of adjustment. Should be nominal 3/8".Broken speed control spring which attaches to backplate bottom. I recommend Loctite Blue to complement locknut's when adjusting RPM of "Stir" speed
Angel from JACKSONVILLE, FL
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Burnt brushes
The brushes are located on each side of the tilt head of the mixer. I used a screwdriver to remove the screws, removed the brushes & replaced with the new ones. Runs great again!!
Sabrina from BUNKIE, LA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
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Customer Reviews
Average Rating:
★★★★★
★★★★★
19 Reviews
4.7
Filter By Rating:
5 Stars
15
4 Stars
3
3 Stars
1
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1 Star
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Charles J - August 14, 2022
Verified Purchase
Perfect fit
Exactly what I needed and the mixer is back at full strength
★★★★★
★★★★★
William H - February 4, 2022
Verified Purchase
Part and the process for replacement suggests good design
I would have appreciated being warned that the carbon brush could come free from the spring holding it and drop uncontrolled....and break. I let mine drop on formica countertop.
★★★★★
★★★★★
Benjamin W. Tice, J - January 27, 2021
Verified Purchase
Super easy repair. Perfect part.
The shipping was very fast. The part worked exactly as represented. Couldn't have been better.
★★★★★
★★★★★
JON A M - January 6, 2021
Verified Purchase
Exactly as advertised.
The brushes were an exact fit. Decent price as well. Shipping was a bit delayed due to the pandemic but only by a few days.
★★★★★
★★★★★
Rochelle J - May 20, 2020
Verified Purchase
Very easy repair!
I purchased several parts but only needed the brushes, but will keep the other parts just in case for later! Parts came really fast. Will be ordering more brushes.
★★★★★
★★★★★
Joe K - July 9, 2019
Verified Purchase
Motor Brush replacement
Parts came when promised (3 days). Replacement was quick (5 minutes). Watch the video PartSelect provides and your job will be done quickly.
★★★★★
★★★★★
James H - June 24, 2019
Verified Purchase
Easy repair. Part fit perfectly
Part was a perfect fit. Repair was easy. The mixer works again. Thanks.
★★★★★
★★★★★
Bernard M - February 7, 2019
Verified Purchase
easy simple fast repair
the part was in great shape, got here fast, my machine is back in working order
★★★★★
★★★★★
Han X X - October 29, 2018
Verified Purchase
It's easy to replace my old one after find the right direction to insert the brush.
The brush part was coming on time to replace my old one.
★★★★★
★★★★★
Jason M - October 29, 2018
Verified Purchase
Easy repair
The new brushes worked well. Now my 35 year old kitchen aid mixer works like new! All the parts I ordered worked well. I rebuilt all the mixers electrical components during the build.
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff