Defrost Control Board WPW10366605

Hi Tom, Thank you for the question. Yes, I would agree with replacing the Thermostat Assembly,PartSelect Number PS11739232. Sometimes when the thermostat is defective you can if tap the thermostat and it kicks on and runs as normal. Hope this helps!

Hello Paul, thank you for your question. Even though the board is called the defrost control board, it runs different functions. The only other part that it might be is the mail LED light itself, which is part number WPW10515058. After doing some research other customers that had the same issue replaced the LED board and that fixed the problem. I hope this helps!

Hello Doug, Thank you for the question. I suggest testing the Bi-Metal Defrost Thermostat, PartSelect Number PS11750673. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. You can also check the Defrost Heater, PartSelect Number PS11740459 for continuity or visible damage. If both parts are good you may need to replace the board.Hope this helps!

Hi Rich, Thank you for the question. Yes we recommend doing the manual defrost before the repair. Hope this helps!

Hello Rafael, Thanks for your question. Yes, Whirlpool parts are manufactured within the US. I hope this helps.

Hi Steve, thank you for your question. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. I hope that helps. Good luck with your repair.

Hi Ginny, we do not have the exact information for this model, I would contact the manufacturer directly for help. Thank you for your question and good luck with your repair!

Hello Catherine, thank you for your question. To get the panel removed so you can access the defrost control board you will need to first remove the front panel strip where the temperature adjustment lights show by using a thin screw driver to pop the strip out along the top. Use a nut driver to remove the control panel which contains the lights. There are two bolts on the under side and two bolts on the front after the panel strip was removed. The control panel will hang down enough with the wires attached to allow access to the parts under the cover. I hope this helps!

Hello Steve, thank you for your question. If none of the lights in the unit are working but the fridge and freezer are cooling properly we would recommend replacing the light sockets and door switches that activate the lights. I hope this helps!

Hi Brock, Thank you for your inquiry. I would suggest checking your defrost thermostat, your control thermostat, and your run capacitor before looking at the board. Either one of those parts are usually the problem when you are experiencing that issue. You can test these parts with a multi-meter to determine which one is not working. Good luck with your repair.