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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
Replacing your Whirlpool Dryer Dryer Drum Support Shaft
Troubleshooting
This part fixes the following symptoms:
Noisy
This part works with the following products:
Dryer, Washer Dryer Combo.
Part# WPW10359272 replaces these:
AP6020389, 3387707, 3399509, 8575325, W10359272
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Karen M - January 7, 2024
Verified Purchase
Customer service awesome!
Fast service and dependable Top notch customer care services, thank you.
★★★★★
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Gary A. W - June 17, 2019
Verified Purchase
The repairs went well with all of the parts fitting nicely
The part s were delivered in a timely manner.
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Customer Repair Stories
Average Repair Rating: 2.6 / 5.0, 5 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Dryer made squeaking noise, then more of a rumbling noise.
Checked this site for most likely needed parts and ordered. Located full repair manual inside unit after removing lid. Followed instructions in manual to take apart and remove the drum; took pictures at each removal step and used pill organizer to keep screws in correct order and quantity. The metal cylinder in the center of the idler pul
... Read moreley had ground away so the idler pulley with bracket was replaced. (There was a lot of metal dust that had to be cleaned.) One of the rollers did not turn smoothly so that was also replaced. After putting drum back in, reversed the steps to reassemble and referred to photos to make sure did in correct order and did not forget anything.
Removed the top, removed lower front cover, removed the front, removed the belt, removed the drum and the back. Removed and replaced roller support shaft and drum roller’s. Completed all Front and rear support for drum. Replaced drum , replaced drum roller belt and replaced back, completed replacement of the top, front.
Carl from MARION, KY
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Socket set
2 of 2 peoplefound this instruction helpful.
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parts took more than two months to get here.
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
Ask our experts a question about this part and we'll get back to you as soon as possible!
2 questions answered by our experts.
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Joseph
June 12, 2025
Loud sqeeling cause?
For model number MEDB835DW0
Hi Joseph, thank you for reaching out. A loud squealing noise can be caused by a faulty or worn-out Drum Support Roller. The drum support roller holds the drum in the proper position while it spins on the support wheels. If rollers are worn out, they will cause the dryer to be noisy. We would suggest checking it, the part number is PS11752609. We hope this sorts out your problem!
Does this part PS11753708 replace both the right side and left side rear roller ions?
For model number WGD88HEAW1
Hi Jack,
Thank you for your question. This drum support shaft is used for the rear. The part number listed under your model number for the front drum support shaft is PS11753707. If you would like to place an order for these parts, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
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