Ask our experts a question about this part and we'll get back to you as soon as possible!
4 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Mark
May 28, 2019
Can you manually put this unit in defrost to check defrost cycle and element.
For model number WRT311FZDWOO
Hello Mark, Thank you for the question. Use the Whirlpool Defrost button to defrost the refrigerator. Most models have this button near the temperature control unit, but on some, the button is found in the back. Read your instruction manual to find where the button is. Thank you for your inquiry, good luck with this repair!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Eric
January 26, 2020
My evap fan and condenser continuously run and my fridge is freezing things. This all started when my evap fan died. I replaced it. Fridge getting too cold, i replaced the thermostat, but still not shutting off. Would this part be a likely problem?
For model number 10662152111
Hi Eric, thank you for your question. Yes, if you have checked both your fan motor and your thermostat. Then it is likely your electronic control board that is the issue. Good luck with your repair.
1 person found this helpful.
Was this helpful?
Thank you for voting!
Nicole
October 31, 2022
My refrigerator went out. It makes a humming noise like the compressor is trying to come on for a few seconds then then makes a clicking noise and turns off then a few minutes later it will do the same thing and the compressor never comes on. I have replaced the capacitor the start relay and still doesn't work. Could the control board be bad?? And if so where is the main control board located on this model?
For model number WRT511SZDBoo
Hello Nicole, thank you for reaching out. The fluctuating humming noise in the refrigerator indicates a defective compressor and not a bad control board. Try to clean the compressor and the condenser coils as they might have become dirty. If this does not resolve your issue, then you may have to replace your compressor, part number PS11755782. Additionally, you can also check the evaporator fan motor, part number PS11740359. If you require assistance to place an order, please contact customer service. We hope that helps!
My refrigerator was running warm (60F). Repairman came to replace eva fan model. After two weeks, refrigerator was running warm again. Repairman came again, this time they said the Automatic Defrost Control board needs to be replaced. Otherwise blockage will occur again. So far refrigerator is running ok. Any advise?
For model number WRT311FZDM
Hello Zung, thank you for your question. We have researched your model and found that the issue is probably with the Capacitor, part number PS11757023. Before changing the control board, first check the capacitor. If you require assistance to place an order, please contact customer service. We hope that helps!
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this part and we'll respond as soon as we can.
Something went wrong. Please try again later.
Your Question Has Been Submitted!
Our experts will send you an email as soon as your question has been answered.
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
You added 1 item to your cart
✖
$
Qty:
Total item(s) in cart:
Order Subtotal
$
*Taxes and shipping will be applied during checkout
Your Subscriptions
Same-day Shipping
Ships from USA
1 Year Warranty
365 Day Returns
Copy
