This drain pump is used in dishwashers to remove water from the dishwasher tub. If the impeller in the dishwasher is damaged or the motor has been shorted out and will not drain, it is possible the body is cracked, causing leakage. To prevent this from happening, replace the drain pump. The tools needed for this installation are: Phillips screwdriver, 5/16 inch nut driver, 5/8 inch wrench, and a flathead screwdriver. Remember to unplug your dishwasher from the power source before beginning this installation project. Refer to the manual provided by the manufacturer for further installation instructions.
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Troubleshooting
This part fixes the following symptoms:
Not draining | Leaking | Noisy | Not cleaning dishes properly
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62 questions answered by our experts.
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Doug
December 20, 2017
Having trouble with the dishwasher draining. I replaced the drain pump 30 days ago and it worked fine. Now i have the same issue, it will not drain. It will drain if you "force" it to drain by holding down the start button for 3 seconds, but you have to repeat that 4 times to get it to fully drain. Any thoughts?
For model number WDT720PADB1
Hi Doug,
Thank you for your question. There are a few parts that could cause the issue. It seems like your problem is that it will not drain automatically. I would suggest checking your door latch switches just to make sure they are working. If they are not the machine may think the door is open and will not go into the automatic drain cycle. However, if that part is working then it may be your control board that is the issue. I hope that helps. Good luck with your repair.
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Rick
May 6, 2018
Should the sump be drained completely at the end of the full cycle? When our dishwasher is done there is an inch or so of water in the bottom of the sump. Thank you!
For model number 66513403N412
Hello Rick, thank you for your question. The If there is water left over at the end of the cycle, I would suggest checking the water inlet valve to be sure its not leaking into the unit, the float switch and the drain pump itself. Also check the drain hose, to be sure there are no blockages preventing all the water from being pushed out of the unit. I hope this helps!
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Kristin
November 10, 2017
After replacing the drain pump motor on my Kitchenaid dishwasher it still will not drain. Do you have any suggestions?
For model number KUDC20CVSS0
Hello Kristin,
Thanks for your question. It may be worth checking the motor and pump assembly and seeing if there is any blockage in the drain line. If the motor does not run during the drain cycle, or if it simply hums instead of running, it may need to be replaced. Also check the drain hoses to see if they are clogged. Lastly, look at the sump pump check valve. If it is stuck closed it will keep the water from draining. Clean that out and replace it if it is necessary.
I hope this helps.
The drain pump was replaced 2 years ago. Bit by bit, the dishwasher has not been draining totally. It has become so bad that it needs to be pumped 10 or more times before it is totally drained. We have checked the pump that was replaced and it appears fine. We have checked all of the lines from the food disposer, no obstructions or kinks. What should be the next move?Thank you.
For model number kude20fxss0
Hello Karen, thank you for inquiring. For this symptom, besides the Drain Pump part PS11753379, you may want to replace either the Drain Hose part PS2358130, the Filter part PS11759673, or the Turbidity Sensor part PS11757214. We hope this helps.
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Buddy
November 16, 2017
The dishwasher has a small amount of visible water remaining around the drain after the washer is run. Do you think the drain pump is bad or is there something else to trouble shoot?
For model number KUDS03FTSS1
Hi Buddy,
Thank you for your inquiry. If the dishwasher is not draining the drain pump is just one part you will need to check. There are some other parts that you will need to check also to see which one is causing the issue. You will need to check the sump pump check valve, the drain hose, the water inlet valve, the chopper assembly, the bi metal fuse, the circulation pump and motor, the float switch and the turbidity sensor. I hope this helps. Thank you and have a great day!
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Sylvain
June 24, 2019
Hi, my dishwasher is not draining; after all cycles are finished, there is still water at the bottom of the dishwasher. Other symptom: Sometimes, the clean led would blink 7 times, then repeats; so i have to reset the dishwasher. Also the dishes are not very clean at the end of all cycles; i would say half clean only. I first ordered from you and replaced the drain pump but problem was still there. Then the clean led blinking 7 times was pointing to a heating problem so i replaced the bi-metal fuse and heating elements. But problem is still there. I could notice during washing cycle that it would stop for a long time doing nothing. Anything else i could check? I am out of ideas and about to replace the whole thing after spending time and money on parts.
For model number KUDK03CTSS2
Hello Sylvain, Thank you for the question. I suggest checking the Turbidity Sensor, PartSelect Number PS11757214. If you disconnect power from the dishwasher, you can test the turbidity sensor at connection P12 of the control board. From pin 1 to pin 3, you should get a resistance reading between 46 to 52 K Ohms. If the resistance is not within this range, then you will need to replace the sensor. Hope this helps!
I have a Kenmore elite dishwasher the washer getting water, heater works water hot, it drains, i does not start it cycle. I have to push cancel and the water drains. Help thanks mike
For model number 665.13129k703
Hello Mike, Thank you for the question. This sounds like the Electronic Control Board is not sending the appliance through the cycles and the Electronic Control Board will need to be replaced. Hope this helps!
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Ted
January 6, 2020
Drain pump screaching, working but making noise
For model number 665-1593k210
Hi Ted, there may be something stuck inside of it, otherwise you can to replace it altogether. Thank you for your question and good luck with your repair!
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Robert
August 23, 2017
I think it may be the solenoid on the pump, there's a clicking sound that comes from the pump .I remove the hose an inspected the the impeller on the pump its fine and it turns . Cleaned the strainer and check the check valve thanks
For model number KUDS35FXSS2
Hi Robert,
Thank you for contacting us. If you are getting a clicking noise from the drain pump it maybe that the the electronic control board is not send the proper voltage to it. I would use a multimeter to check the continuity of both parts to see which one is causing the issue. I hope this helps with the repair.
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Sandra
April 26, 2018
Everything seems to be working fine, but the dishes come out smelly. The odor from the steam and open door is very smelly. What will help this problem?
For model number DU1345XTVQ0
Hi Sandra,
Thank you for your question. It could be your drain pump. I would actually suggest getting some dishwasher cleaner and running it through a cycle in your machine. You may also want to check the water hose that is coming from your house to the appliance. I would say try those things first, maybe go through a couple of cleaning cycles with a dishwasher cleaner. Finish is usually a very good brand. I hope that helps. Good luck with your repair.
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Part Videos
Replacing your Whirlpool Dishwasher Dishwasher Drain Pump
Customer Repair Stories
Average Repair Rating: 4.1 / 5.0, 15 reviews.
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Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher. Remove lower basket. Drain any water using a wet vac. Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver. Should be able to reach pump. Turn counter clockwise to remove. Disconnect plug wire on pump. Install new pump by turning clock wise. Reattach wire plug. Run a wash cycle with empty dishwasher and check for leaks. Replace cover plate. Done.
Thomas from WEST WARWICK, RI
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Would not drain water
Pulled washer out far enough to put 2x4’s under front feet. Removed front panel, I clipped wire connector and unplugged it. Pushed plastic locking lever in and twisted unit counterclockwise. Wiped inner rim and reversed above procedure to assemble.
Maynard from WISDOM, MT
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
1 personfound this instruction helpful.
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pump not working
Looked on you-tube and it was so easy. Pump on bottom right. unplug pump and do a halfway turn. Plug the new one up and place the pump on, and turn halfway and its on. START your dishwasher
Lois from HUDSON, NC
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
4 of 4 peoplefound this instruction helpful.
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would not drain
watch how it was done on computer
Walter from FRANKSVILLE, WI
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Dishwasher would not empty.
Ordered a new pump (after a online diagnosis). Followed the instruction video on the website...also took the time to replace the discharge hose due to residue buildup...tested dishwasher (one cycle). Slide dishwasher back into opening....DONE. Works perfectly. THANKS
Walter O from CROYDON, PA
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Dishwasher not draining on final cycle and smelled of burning
I had a common issue on many dishwashers, the final drain cycle was not draining but the pump was trying to turn. Also, the drain pipe was clean. This issue caused a burning smell, like a circuit board heating up. Half plastic smell, half electrical. I bought a replacement pump, followed the pump replacement video instructions from PartsSelect, and it was replaced in under 15 minutes without any tools.
Dylan from RIVERSIDE, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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dishwasher would not drain
Follow the u tube instruction. Replacing the pump was very simple and easy. The hard part was getting the dishwasher out of the cabinet and back in again.
Gene from SKYKOMISH, WA
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
4 of 6 peoplefound this instruction helpful.
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Dishwasher wasn’t draining
1.Check the lines for any obstruction. Gunk can easily build up. I have used the dishwasher for approx. 10 years. I do rinse/scrap dishes prior to loading. 2. Drain all remaining water. 3. Unplug the dishwasher. 4. Grab a towel and proper screw driver. Unscrew the bottom protective plate. Remove the insulation plate. 5. The drain pump is located to the bottom left. Have your towel under it. Unplug it gently. Turn counter clockwise to remove. 6. Install the new drain pump (reverse order) 7. Return the insulation plate. Screw back the bottom protective plate. 8. Plug in
Kelly from WALNUT CREEK, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
6 of 7 peoplefound this instruction helpful.
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Water not draining from the dishwasher
I watched the video and this was the easiest repair ever. Took longer to disconnect and reinstall than it did to change out the pump. Highly recommended watching the video
Frederick from BIG PRAIRIE, OH
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
10 of 10 peoplefound this instruction helpful.
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Dishwasher would not drain properly due to broken impeller in the pump. Could hear and feel vibration thru pump body.
Followed the easy how-to video from PS. It was as easy as changing a light bulb.
Paul from FORT MYERS, FL
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
5 of 6 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
57 Reviews
4.8
Filter By Rating:
5 Stars
48
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
0
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Patricia A - 6 days ago
Verified Purchase
Worked perfectly!
10 minutes after part arrived the dishwasher was up and running. Could not have been easier. Very pleased all around. Video was helpful.
★★★★★
★★★★★
Charles S - 28 days ago
Verified Purchase
Great service
Came quick. Fit perfectly
★★★★★
★★★★★
Sue C - May 30, 2023
Verified Purchase
Easy repair, great part!
Part came fast and the dishwasher is working great.
★★★★★
★★★★★
Andrew C - July 29, 2022
Verified Purchase
Exactly what was needed; but slow getting here.
The pump was fine; but it took 10 days to arrive.
★★★★★
★★★★★
DOREL C - June 14, 2022
Verified Purchase
Arrived as promissed and works as expected
Not much to say really.
The part was shipped and arrived on time.
It was relatively easy to mount.
The hard part was removing the dishwasher from under the counter and pulling it out far enough to work on it, but the replacement of the pump itself was very easy.
So far all is well in the kitchen again.
:-)
★★★★★
★★★★★
Kevin C - June 5, 2022
Verified Purchase
Extremely easy part to put in and install work terrific save me a boatload of money
Part came in very quickly extremely easy to install I didn’t even need any tools it was amazing. Worked flawlessly and four weeks later it’s still working save me a boatload of money.
★★★★★
★★★★★
Caitriana S - May 16, 2022
Verified Purchase
So simple... Right part and the video was awesome
This drain pump has clearly been around for a while
The video instructions showed an older model than my whirlpool... Which is about 7 years old. But the instructions were near enough and so clear, that this old gal easily switched out the old pump for the replacement.
★★★★★
★★★★★
Dan O - July 24, 2021
Verified Purchase
Easy repair. Fast service.
It arrived fast. Perfect replacement for the motor that died. Easy install. It took me longer to pull the dishwasher from under the cabinet than to change the part. Very plug and play.
★★★★★
★★★★★
Patrick E - July 7, 2021
Verified Purchase
15 minutes later
My dishwasher was working like new. Somehow a rubber band had found its way around the previous drain pump and caused it to burn out. Following the video to remove the old one and install the new one, I saved myself over $200 in a service call. Highly recommend that you use pliers to remove the waste tube.
★★★★★
★★★★★
Richard H - February 5, 2021
Verified Purchase
Easy to replace
With the instructions provided on this site , it was easy to replace this part
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11753379
Manufacturer Part Number: WPW10348269
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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