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October 1, 2019
How can you test the door vent to see if it is working properly?
For model number WDF520PADM3
Hello Tim, Thank you for the question. The vent drives the moist air down a condensation tube, where remaining drops of moisture are released within the door to a moisture proof trough in the lower inner door. When the moisture reaches this part of the door, the moisture has been reduced to a few drops and then drains back into the bottom of the tub. If you are getting a lot of moisture the vent may not be working. Hope this helps!
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January 28, 2020
Can this part be repaired or cleaned? What is the failure mechanism and how can i tell if failure of this part is what is causing my dishes not to dry?
For model number WDF540PADM2
Hello and thank you for writing.
Usually, if your dishes are not drying properly it is an indication of a faulty heating element and/or possibly a malfunctioning hi-limit thermostat.
Please see the part links related to this question just beneath this answer.
You certainly can replace the vent, you can also take it apart and try to clean it out to make sure it is not clogged in some way. If you have a lot of moisture from condensation then your vent might not be working properly. We also are attaching our help link for this problem of not drying dishes properly :
We hope this helps. Please contact us anytime if you require further assistance.
I have a severe leak. I replaced the door gasket but that's not the problem. If I reach underneath the door and feel between the outer and inner panels the insulation is wet. what is the likely cause and remedy? Thanks.
For model number MDB4709PAM1
Hello Robert, thank you for your question. If water has been leaking through the door the insulation will be wet. If so, you may need to replace the some components on the inner door. Inspect the dispenser cover PS11755469, the Dispenser Mounting Bracket PS11755103 and Dispenser PS11754648. We are pleased to have been able to help.