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Randy
November 6, 2018
When you shut off speed control sometimes the lever moves back to on and won't stay in stop position
For model number ksm90psw kitchen aid
Hello Randy, thank you for your question. You will want to disassemble the upper planetary unit where the speed control lever is. Once inside you should be able to tell if the lever is bent, and not locking in the off position, if the speed control plate is the part that is not holding the lever back in the off position or if the spring the lever is attached to is the culprit. Here are the part numbers you may potentially need. Speed Control Plate PartSelect Number: PS11748567, Control Plate Spring Part Number: PS11740854 and Speed Control Lever Part Number: PS11747016. I hope this helps!
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Susan
November 3, 2017
My KitchenAid mixer will not turn on. It was working and then would stall in mid gear. Then eventually when i turned it on there was no power. Not sure what part i should order. We have taken apart the machine thinking it might be the worm gear but that looks in tact. Could it be the electrical?
For model number KSM5PS0
Hi Susan, Thank you for the question. I would first check the Motor Brush,PartSelect Number PS11753983. They can wear down and cause the problems you are having. See the link below on how to install them. This way you can open the mixer up to see if the brushes are the issue. Hope this helps!
https://www.youtube.com/watch?v=bwnMFrKVK3g
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Rick
January 15, 2018
Low speed sometimes not working. What are possible problem?Thank you
For model number KSM150PSWH
Hello Rick, Thank you for your inquiry. We recommend checking the speed control plate and the speed governor first, then the speed link and the speed control levers. Hope this helps!
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Nigel
February 12, 2018
The mixer will not shut off. What parts do you recommend for this repair?
For model number K45SS
Hello Nigel, thank you for your question. If the mixer doesn't shut off, the issue is either the Phase Control Board or the Speed Control Plate. I would recommend replacing those items. I hope this helps!
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Pedro
April 30, 2018
The machine does not start or run, possible cause?
For model number KSM150PSGC0
Hi Pedro, Thank you for the question. I suggest testing the Phase Control Board with a multi meter to check for continuity. Hope this helps!
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David
December 22, 2017
Mixer won't turn on. Replaced brushes, and speed control board. Still won't work?
For model number KSM150PSWW0
Hello David, Thank you for your inquiry. I would check your phase control board and the power cord. Hope this helps!
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Russ
February 25, 2019
This is a older hobart made kitchen aid mixer, need to replace the circuit (phase) board. The replacement parts look some what different, part used to be called a capacitor. Will the new style phase board work?
For model number k45ss
Hello Russ, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PS12348306. Have a great day.
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Earl Mcguire
August 12, 2017
Is there a video explaining installing?
For model number K5SS
Hi Earl,
Unfortunately we do not have a video showing how to install the part. However it is a fairly simple installation. First you will disconnect power and then remove all your attachments and bowl from the appliance. Then at the back of your mixer, remove the screw on the top holding your back cover to the appliance. Once you have that removed there are two more screws holding a trim on to the mixer. There are on the bottom left and right hand sides just after you remove your cover. Unscrew those parts as well and gently remove the trim. Then you will remove the wires from the block. I would suggest taking a picture of the wires before removing them. Then it might make it easier for you when reinstalling the part. Once you remove all the wires, unscrew your black plate. Then you will reveal your board. There is one screw holding the board up at the top. Unscrew that and you have removed the part. Follow these steps backwards to put your appliance back together. Good luck with your repair!
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Sean
November 27, 2018
Mixer runs on an estimated speed 6 on stir setting, adjusting the top screws at back of unit makes little difference and screwing them the whole way in does little to slow the speed. Mixer will cut out if set on 8-10 speed.
For model number k5ss
Hi Sean,
Thank you for your question. We recommend checking the speed control plate and the speed governor first, then the speed link and the speed control levers. I hope this helps. Thank you and have a great day!
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Larry
August 6, 2018
The mixer starts at full speed instead of slowly.
For model number K455sswh
Hi Larry,
Thank you for your question. If the mixer is starting at full speed, the issue is likely the speed control plate, part number PS11748567, and you will need to replace it. I hope this helps. Thank you and have a great day!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Speed surging, especially on low setting
Remove one screw on rear cover. Note wire colors coming from pcb at top of assy. Replace electronic speed control pcb. You will probably have to loosen the two screws holding the brass end plate assy to install new pcb. Note the number of turns you loosen, so you get it back in the same position. Tighten locking nuts on screws.
Donald from Tampa, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
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Mixer only had 2 speeds with the smell of electrical burning.
This mixer was given to me 8-10 yrs ago with only 2 speeds (cant believe i waited this long to fix it). Repair went good, wasn't sure what i should replace so i replaced Control board, control plate, governor, grease in the gears and the transmission gasket. I first took any and ALL measurements for any screws on the control plate, this will help when you set your mixer speeds when its all back together. When installing the new governor i used a 10mm socket and a mallet to seat it all the way till it stops on the set pin. installed the new control board, with thermal grease on the back of the plate(very important). Didn't need to replace the grease in the gears, but i figured since i was in there id replace it. (No smells and all gears work) I used it to ground 5lbs of elk into burger (speed 4) after repairs and it worked great. Still have about 15lbs left to do and itll do it with out braking a sweat. Maybe i should open up a repair shop to fix these suckers...lol its that easy. What really helped with the repairs is the youtube video from Partselect. Second to none with a step by step on how to replace and repair just about anything on your mixer. Good deal, if i need to replace anything else i know where to go! Thanks
use your phones to take pic of how the wiring is to be reconnected, take pleanty from all angles
repair is farly simple just take your time, First attempted i didnt replace the speed covernor looked ok but had problems getting slow end to work properly decided to go ahead and install since i purchased it also and walia took care of the cogging problem. Good Luck
Mixer was overloaded, and began to smell hot and make noise. Did not recover when load was removed.
I disassembled the mixer using a YouTube video as a guide. Disassembly was easy, as everything was held together with pins and threaded fasteners, and all electrical connections were plug-on.
Cleaning out the old grease was messy and time-consuming. I used a putty knife, screwdrivers (used them like small putty knives in the crevasses), paper towels, and finally, small cloths dampened with alcohol. After about a hour (maybe 90 minutes) everything actually looked like new.
I originally diagnosed the problem as the plastic gear loosening up from it's hub, so I ordered the complete gear tower assembly. It turned out not to be the problem- the gears were fine. With the gears removed to eliminate load, I applied power and saw that the original symptom was still there.
Further research turned up that this symptom is more likely a failed field coil, or possibly the phase control board. I ordered both from PartSelect. In the meantime, I tested the armature by measuring the resistance across the brushes as I slowly turned it by hand. At every angle, the resistance was about 7.5 ohms. Nothing lower, and no opens, so I'm pretty sure the armature is OK.
The phase control board arrived, but as of this writing, the field coil has been back ordered for almost a month. While I waited, I tried a partial reassembly of the head with the new board, and it worked! This weekend, I'll finish reassembly of the motor unit to the base/gearbox and calibrate the speed governor. In addition to the new gear tower and phase control board, it has new grease, seals, and both side levers (tilt and speed control) that had lost their knobs some time ago.
Hopefully it will be ready for another quarter century of use!
BOARD-PHAS POINTS WORN AWAY AND 1 BRUSH STUCK AGAINST COIL
Took out stuck brush assy cleaned it and the coil and reinstalled it. Googled internet to see how to best remove and replace Board-Phase as no instructions came with parts. Actual work replacing parts took only a few minutes. The main work was tearing down the working head to get to the parts and putting it back together. Also had to google how to adjust speed control plate to the correct speed. It helps to have patience and instructions.
Mixer would only run Full Fast. Could not determine cause or fault.
1. Removed the mixer back plate Cover. 2. Removed the Speed Control Plate and retained spring, wires and ground wire. 3. Removed the old Speed Control Plate screws. Noted Control Plate pitted contact. 4. Removed old Triac Phase Control Board. 5. Removed old Governor. 6. Installed new Governor. 7. Installed new Phase Control Board. 8. Installed new Speed Control Plate and retaining spring. 9. Reattached Speed Control Plate wires. 10. Adjusted Speed Control Plate Screws and set mixer speeds from Stir to maximum settings. 11. Replaced Motor Brushes on left and right side of mixer. 12. Reinstalled mixer back plate cover.
watched an internet video to see what to do. Unfortunately even after replacing the chip the mixer it still didn't work.
marc from MOBRIDGE, SD
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
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Mixer would not turn on
Pulled off end cover. Used the how-to video's to show me how to remove the (3) components (watch out when it comes to removing the spring). Removed all (3) components (one issue was the black cardboard seal, which because of its age broke. Hindsight tells me that I should have purchased a replacement seal along with the (3) new parts. Fixed the broken part of the seal with scotch tape). Installed all new parts with the help of the video's and put the cover back on. Even with the new parts, the mixer would not run. Come to find out, after I took it to an appliance repair person, that someone had pulled both brushes and put them back in improperly. I could not find a how-to video that showed me how to de-install/re-install the brushes properly. I assume that was because new brushes were no longer available for purchase. At any rate, when the brushes were put in properly, everything worked. The repair person also adjusted the (2) screws on the speed control plate so that when you change the speeds via the lever, it all works properly. I didn't find a how-to video covering those adjustments either.
I removed the excess of grease to clear all parts. Then I installed new mechanical parts. Finally, I installed all electrical parts. I followed a logical sequence of removing and installing steps. Tip: Never remove parts without a logical order of sequence.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Gary T - November 30, 2021
Verified Purchase
Worked as expected
The part was exact fit
Very satisfied. Will use Parts select again
★★★★★
★★★★★
Gary C - October 2, 2021
Verified Purchase
Worked as expected
Our mixer only operated at a high rpm. After watching videos, I ordered and replaced the phase control board. It arrived on time, was easy to put in and now the mixer works at it should. As they say, "Happy wife, Happy life."
★★★★★
★★★★★
Ann M - June 1, 2019
Verified Purchase
Easy and Fast Repair
Delivery was quick and replacing the part in my mixer was done easily and fast. My Kitchen Aide mixer is over 30 years old and we were going to dispose of it and purchase a new one. Thankful for uTube, PartSelect, and a handyman husband, it was fixed and back in working order in no time at all. Cookies were the ultimate reward!
★★★★★
★★★★★
Robert D. F - August 14, 2018
Verified Purchase
Easy Fix
My wife & daughters were pleasantly surprised that dad could diagnose and repair the Kitchenaid Mixer. The part was easy to replace and the girls were back to work in the kitchen in no time.
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