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Richard
August 29, 2019
The auger motor stopped working but i am not sure if there are relays to prevent the auger from working or if there is some kind of reset. There was a piece of ice jammed in the auger which prevented the auger from turning. Is there a way to troubleshoot the auger motor?
For model number ED5PVEXWS06
Hello Richard, thank you for writing. You can check the Auger Motor for continuity with a multi-meter. Be sure to remove all power from the refrigerator before doing so. If the Auger Motor has continuity, then you may want to consider replacing the Micro Switch, part number PS11738948 for your model, as when it is activated it supplies power to the Auger Motor. I hope this helps and good luck with your repair!
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Tom
August 21, 2017
Very loud noise coming from freezer compartment. Sounded like icemaker. I removed the galvanized housing that contains the motor and plunger and light. Unplugged and removed the entire unit. Plugged refrigerator back in and noise is gone. Icemaker is still making ice. Can turn motor by hand and plunger is working freely. Any suggestions?
For model number ED2KVEXVL01
Hi Tom,
Thank you for contacting us. The majority of the time if the noise is coming from the freezer section, it is probably either the evaporator fan motor or the the fan blade on the motor. I would recommend checking this the next time the noise happens. The evaporator fan motor is behind the panel in the freezer section. I hope this helps. Thank you and have a great day!
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Randy
February 20, 2018
Can you tell me the approximate rpms of this motor? Thanks.
For model number WPW10317991
Hi Randy, Thank you for the question. According to the sticker on the motor it is 16 rpms. Hope this helps!
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Jeff
September 8, 2022
Is the auger motor the most likely reason the auger will not turn to keep ice from sticking together or get pushed out the dispenser? It doesn’t even make a noise. -jeff.hull
For model number Ed5vhexvq04
Hello Jeff, thank you for your question. The auger motor rotates the auger. When the auger rotates, it pushes the ice out of the bin through a chute to the user. The Auger Motor, part number FIX11752718, will most likely fix the issue of the ice maker not dispensing ice. We hope this information helps!
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Evan
January 5, 2023
auger motor will not function, as if motor just quit, as if it did not exist.
For model number ed5dhexwboo
Hello Evan, thank you for your question. The Auger Motor is part PS11752718. You can check the Auger Motor for continuity with a multi-meter. Be sure to remove all power from the refrigerator before doing so. We have a video of how to use the multimeter on our site. We look forward to hearing from you.
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Jeff
July 13, 2021
Does the auger motor come with the auger?
Hi Jeff,
Thank you for your question. The auger is sold separately from the auger motor. The part number listed for the auger is PS11752249. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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