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Jeff
June 29, 2021
Temp starts to rise after about 3 months. Coils are ice covered. Defrost.. start again. Same thing after 3 months
For model number Wzf34x18dw00
Thank you for your question. If your coils are ice covered and the temperature starts to rise after 3 months, there are some parts that you will need to check to see which one is causing the issue. You will need to check temperature sensor and the defrost heater. We hope this helps! Good luck with the repair!
I have a Whirlpool standup freezer, but new items placed in the freezer aren't freezing. Older items are staying frozen. Could it be the defroster causing the freezer to overheat?
For model number WZF56R16DW00
Hello Joel, thank you for inquiring. This is most likely due to the Evaporator Motor part number PS11753712 for your model. You may also want to consider the Compressor part number PS4082905. I hope this helps and good luck with your repair!
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MB
February 7, 2020
Freezer will not freeze. Noticed ice formed on back wall. Checked the coils at the rear bottom of unit and cleaned them. No improvement. Will try defrosting unit and see if that helps. But honestly, i do not think the freezer has ever been cold enough. My ice cream has always be soft. Fridge is operating in the high 30's but sometimes stuff on the lower shelf freezes.
For model number WRT318FMDM00
Hello MB,
Thank you for your question. Our sources suggest replacing the capacitor for the compressor under part PS11757023 for your model if the freezer section is too warm. We hope this helps.
My Freezer won't automatically defrost. I checked continuity on heater element and there is no continuity. What parts do I also need to check and how to test them?Is the heater bad?
For model number MZF34X20DW00
Hello Dwayne, thank you for contacting us. The most probable cause of the issue is a bad heater, part number PS11752658. For proper operation, the heater must be continuous. We would also recommend testing the temperature sensor, part number PS11753994, for continuity using a multimeter. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
I have a whirlpool refrigerator. I pulled the freezer panel and found it completely frozen do I need a thermostat or heater?
For model number Wrt519szdb00
Hello Shannon, thank you for getting in touch. Based on the description that you have provided, we would recommend replacing the heater, part number PS11752658, to fix the issue. It melts frost from the evaporator fins during the automatic defrost cycle. We hope this sorts out your problem!
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Rick
August 26, 2023
freezer keeps switching to fast freeze, I’ll put it back to Standard setting, it stays a while but within an hour it’s back on fast freeze, any ideas?
I’ve tried unplugging and other temperature settings, still does same thing.
For model number Whirlpool Freezer WXF34X16DW00
Hi Rick, thank you for getting in touch. It appears that your freezer may have a damaged freezer user interface board, part number PS12728628. It houses the selection buttons and electronic display for the freezer, and lets you control various settings such as the freezer temperature. We hope this helps!
My stand alone refrigerator isn’t defrosting. I have to manually defrost the unit about every 1-2 weeks. Thinking it’s the heater. Should i replace the heater?Thanks
For model number WRF57R18DM00
Hello Langdon and thanks for writing.
It sounds like a faulty temperature sensor PS11753994 check and replace if needed. We hope this helps. Please contact us anytime.
gets stuck on defrost. I the there is an issue with the timer
For model number MZF34X18FW03
Hello John, thank you for contacting us. Based on our understanding of the issue, we would suggest you replace the control box, part number PS16620025, to fix this issue. We hope this helps, good luck with this repair!
Hello Ben, thank you for getting in touch. Based on our understanding of the issue, we would suggest you replace the defrost heater, part number PS11752658. We hope this solves your problem!
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Steve
29 days ago
Coils frozen, no auto defrost. Pulled the heater coil. What should the resistance be at the plug? 35 ohms?
For model number WRT138FZDW00
Hello Steve, thank you for reaching out. The resistance of the defrost heater should be approximately 18 to 35 ohms. If the defrost heater is not faulty, then we would recommend replacing the defrost thermostat, part number PS11754118, to solve the problem. Glad to be of assistance!
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