Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Eva P - March 9, 2023
Verified Purchase
Great part
That’s the wrong part
★★★★★
★★★★★
William H - May 14, 2022
Verified Purchase
The part worked fine, installing it was a bear
The blender drive coupling was just what I needed. However taking the blender apart to put the piece on was super difficult, and I am pretty astute mechanically. It required a table vice and a slip jawed pliers. A screwdriver simply did not do the trick. Thankfully I was able to see other people performing similar repairs on YouTube and I have the right tools to get it done. The blender is back in service. Thank you
★★★★★
★★★★★
William C - April 27, 2019
Verified Purchase
Was not able to get the original part off so I guess have a spare now
It was impossible to get the original part off as I tried to follow the video instructions of tapping it off with a skew driver. Then I tried the vice grips on the coupling and using a leveraged flathead screwdriver from the bottom (on the opposite side) and it would not budge. Yes, I made sure I was spinning it the correct direction. Not wanting to cause damage to the blender I just left it in.
I also purchased a new pitcher and top and the blender now works fine.
It would have been nice to get the Coupling in to make it like new but at least it works now, and that part was only like $5. The total cost of repair including shipping was around $140, so one could argue that perhaps I should have purchased a new blender, but this blender worked so well for 10 years and it cost like $250 new.
★★★★★
★★★★★
Gail B - January 12, 2019
Verified Purchase
Never tried it
The part looked like it would work bit could not get the old part off.
★★★★★
★★★★★
Robert R - December 31, 2018
Verified Purchase
Coupling
My repair was a disaster. I was unable to remove the old part and Kitchenaid was totally abysmal in their attempt to help. Discarded the KitchenAid blender and bought a new one - different brand,
★★★★★
★★★★★
Stephanie W - September 9, 2018
Verified Purchase
Easy repair
Came quickly and was as expected. Happy with the purchase.
★★★★★
★★★★★
Michael T - August 7, 2018
Verified Purchase
coupling that goes on blender jar
reverse screws off of blade..this little piece that you dont sell is what I really needed..got the blender jar coupling from goodmans..mine was worn down..new one had some teeth..if my blender jar coupling wasnt worn down then the motor coupling alone would have fixed it..works now
★★★★★
★★★★★
Lisa M - January 27, 2018
Verified Purchase
Great
Was exactly what I needed.
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Customer Repair Stories
Average Repair Rating: 2.5 / 5.0, 5 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Timer went out would just run and run
Replaced the timer
William from MOUNT MORRIS, MI
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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The old coupling was not removable to replace with new one.
Simply not possible ! I read reviews from other who have tried to remove the old coupling and not one seems to have succeeded. Unfortunately, you have to buy the coupling , 7$, and also the jar which has the incorporated blade, 87$ in order to complete the repair.
Seeing that the coupling can’t be replaced, you are stuck with
... Read morean expensive jar that you can’t return for refund !
My recommendation, when the blender stops working, don’t waste your money buying these replacement parts, throw the old blender away. I ended buying a Ninja bender for 100$ that works a lot better than the old Kitchenaid.
The driver (coupling) on my Kitchenaid Blender disintegrated.
I decided to see if I could dislodge the faulty coupling. I placed a screw driver under the coupling and pushed up. It dislodged. Subsequently I found a youtube video that indicated that was exactly what I should do. I ordered the part from parts select and placed the coupling on my blender. It screws in counterclockwise. It works
... Read more fine. I am very satisfied.
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Daniel from Geneseo, NY
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
5 of 7 peoplefound this instruction helpful.
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coupling got chewed up
to replace the coupling you take the bottom off the blender and loosen the screws that hold the bracket and fan -then comes the hard part-the shaft screw is bolted through every bit of the guts then into the coupling. It is a lefthand thread. I ended up having to fabricate a piece of metal that slipped into the top of the coupling (in the
... Read more teeth.) Then I secured the metal piece-it was just a twi inch piece of steel- in the vise, I held the blender and I got a big guy to attack the shaft bolt with a bunch of pressure and a straight screwdriver. It finally popped and I was able to unscrew the old coupling and replace it with the new. Reminds of when guys put on lug nuts and I have to try and get them off. But I saved at least $100.
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shelley from Homer, AK
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers
0 of 1 peoplefound this instruction helpful.
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teeth worn out from high speed ice crush
Put masking tape around the coupling and put the coupling in a vise upside down. took the bottom apart and unscrewed the main shaft screw. ITS LEFT HAND THREAD!!! Screw on new coupling and put the bottom back on.The masking tape is just to protect the finish.
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5 questions answered by our experts.
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Sandra Brown
February 4, 2018
I need the replacement part made of plastic which fits over the brass piece under the pitcher which then fts in the coupler. By the way that plastic part is so flimsy is wore out after 3 months of use.
For model number KSB1575MC
Hi Sandra,
Thank you for your question. I believe the part you are referring to is the coupler. The part number for the coupler is PS11751771. I hope this helps. Thank you and have a great day!
8 people found this helpful.
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Alain
March 2, 2022
I ordered the plastic part number PS11751771. The old one won’t come out!
I saw reviews and no one seems to have figured out how to remove it !
How can I remove it in order to replace with new one. I also ordered the expensive jar part PS11756236. This jar is of no use if I can’t replace the bottom coupling.
For model number KSB560WHO
Hello Alain, thank you for your question. We did find a repair story that may help. " I ended up taking the bottom off of the unit and using a vise grip secured to the screw on the bottom of the motor fan and a pair of channel locks on the old coupler. The unit was laying on its side so that the vise grip was holding the fan in place against the counter top. I easily grabbed the coupler with the channel locks as it was slightly raised from the base surface. I cranked the coupler with a clockwise turn and it came right off. I installed the new coupler in seconds which automatically tightened upon running the unit with the jar. We hope this helps
1 person found this helpful.
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Richard
December 19, 2019
Cannot get the coupling out of blender. Know about cross threads. Wont budge. Now what?
For model number KSB560GCO
Good Day Richard. Thank you for your question in regards to your unit (Model Number KSB560GCO). We do apologize but we were not able to locate the information you requested. For more specialized assistance or to speak with someone about this, we recommend calling the manufacturer of the equipment directly. Best Regards.
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Abigail
September 8, 2022
The blades on my blender don't go around, the plastic thing on the bottom of the blender that sits on the blender base has melted off. I can't seem to find a part for that??
For model number KSB1575OB
Hi Abigail,
Thank you for your question. From your description, it sounds like you are referring to the coupler.
The part number listed under your model number for the coupler is PS11751771. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Pat
October 4, 2022
Can I buy a part at the bottom of the jar in my kitchen aid blender ?
Its the part with grooves on it the fits in the blender coupling
For model number ksb560who
Hey Pat, thank you for your inquiry. We have researched your model and found that the part, Collar, does not come separately. You may need to replace the complete jar assembly, PS11756236. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
