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Switch Membrane - Black

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PartSelect Number PS11750390
Manufacturer Part Number WPW10207928
Manufactured by Whirlpool

Also known as Touchpad.

This part works with the following brands: Whirlpool.

This part works with the following products: Range.

This part fixes the following symptoms:

  • Touchpad does not respond.
  • Will not program.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Recent


None of the numbers work on the touch pad, but the other features do on the same touch pad. Do you think it is this part?

Randy for model number GW397LXUB05

Hi Randy, Thank you for the question. I suggest taking the panel apart to check the electrical ribbon. Sometimes they get a build up and need to the cleaned. Try to clean the connectors with a Q-Tip and make sure the ribbon did not come lose. If this does not fix the issue the Membrane might need to be replaced.

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.9 / 5.0, 1 reviews What's this?
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72 of 85 people found this instruction helpful

Parts Used:
  • Switch Membrane - Black
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Ken from Cedar City, UT

Number touch pad would only work on #4 and #1

First turn off circuit breaker to stove. Slide the stove out about 4 inches from the counter to expose the two phillips head screws, one on the left side and one on the right side of touch panel. Take out screws. Then take out four Phillip head screws on the bottom side of panel, this will set panel loose from stove. Carefully pull up touch pad (switch membrane) from control panel; it is sticky glued in place. Disconnect ribbon cables on switch membrane from control panel by depressing cable locks while pulling firmly. Remove switch membrane. Clean area before installing new membrane. Reassemble turn on power and you are done.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11750390
Manufacturer Part Number: WPW10207928
Brand Model Number Description
WhirlpoolGW397LXUB0Range - Slide-in, Gas
WhirlpoolGW397LXUB05Range - Slide-in, Gas
WhirlpoolGW397LXUB06Range - Slide-in 30" Gas
WhirlpoolGW397LXUB1Range - Slide-in, Gas
WhirlpoolGW397LXUB5Range - Slide-in, Gas
WhirlpoolGW397LXUQ0Range - Slide-in, Gas
WhirlpoolGW397LXUQ1Range - Slide-in, Gas
WhirlpoolGW397LXUS0Range - Slide-in, Gas
WhirlpoolGW397LXUS05Range - Slide-in, Gas
WhirlpoolGW397LXUS06Range - Slide-in 30" Gas
WhirlpoolGW397LXUS1Range - Slide-in, Gas
WhirlpoolGW397LXUS5Range - Slide-in, Gas
WhirlpoolGW397LXUT0Range - Slide-in, Gas
WhirlpoolGW397LXUT05Range - Slide-in, Gas
WhirlpoolGW397LXUT1Range - Slide-in, Gas
WhirlpoolGW397LXUT5Range - Slide-in, Gas
WhirlpoolGY397LXUB0Range - Slide-in, Electric
WhirlpoolGY397LXUB02Range - Slide-in 30" Electric
WhirlpoolGY397LXUQ0Range - Slide-in, Electric
WhirlpoolGY397LXUS0Range - Slide-in, Electric
WhirlpoolGY397LXUS02Range - Slide-in 30" Electric
WhirlpoolGY397LXUT0Range - Slide-in, Electric
WhirlpoolGY397LXUT02Range - Slide-in 30" Electric
WhirlpoolGY399LXUB0Range - Slide-in, Electric
WhirlpoolGY399LXUQ0Range - Slide-in, Electric
WhirlpoolGY399LXUS0Range - Slide-in, Electric
WhirlpoolGY399LXUT0Range - Slide-in, Electric