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★★★★★
★★★★★
Francoise V - November 5, 2018
Verified Purchase
Easy repair
Came fast with the fast shipping..my friend was able to replace it and my oven is now working
★★★★★
★★★★★
Kevin C - June 8, 2018
Verified Purchase
Incorrect
Online says it's the part but unfortunately it wasn't the exact part
July 5, 2018
Thank you for your review. I’m sorry to hear that happened, we will be in touch soon to help fix this issue.
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Tony
January 15, 2019
How can I know if a switch is bad ? My oven is not functioning and saying e1 f5 thx
For model number RBD245PDS14
Hello Tony, Thank you for the question. The E1 F5 Error code indicates a defective Door Lock PartSelect Number: PS11750101 or a Defective Latch Control Board, PartSelect Number: PS11745841. Thank you for your inquiry, good luck with this repair!
Whirlpool door lock switch how can i know if it’s bad? Does it effect the panel. Function ? Because the oven not working and some buttons not functioning thx
Hi Tony,
Thank you for your question. To verify if the door lock latch is working correctly, you will need to test it with a multimeter. I hope this helps. Thank you and have a great day!
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Andres
November 27, 2017
When this part gets damaged would the oven still show power? Would the control panel show power?
For model number IBS550PWW00
Hi Andres, Thank you for the question. Yes the appliance would still show power at the control panel. This latch just operates the door latch not the control board.Hope this helps!
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Richard
July 12, 2021
Have a KitchenAid wall oven KEBC177KSS03 that will shut off when it gets above approx. 300* with it showing door not closed. The door is closed and if I manually push in latch to simulate a closed door it still wont work. When oven cools it will work again as long as it doesn't get too hot. I have been told it may be caused by a faulty latch sister board but am not able to find the part number. Any help would be appreciated
For model number KEBC177KSS03
Hello Richard, Thank you for the question. This model does not have a board for the latch, but they have switches that are sold as part of the Latch Assembly, PartSelect Number PS11750101. We hope this helps!
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Allain
November 2, 2021
I need door lock number 9760888, does this number transfer to another number
Hello Allain, Thank you for the question. The 9760888 has been discontinued by Whirlpool and replaced with Manufacturer Part Number WPW10195934. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Chris
September 23, 2023
We did a self cleaning and the oven quit. We replaced the thermal fuse and jumpered the control panel fuse and got power to the control panel but the burners still won't power up. We noticed that the latch malfunctioned after the self-cleaning disaster. Would a malfunctioning latch disable power to the burners?
For model number IBS350PXS00 WHIRLPOOL WALL OVEN
Hello Chris, thank you for your inquiry. Based on our research, during a self-cleaning cycle, the oven gets extremely hot to turn any residue or messes into ash. High temperatures of the self-clean cycle may cause the door lock motor and switch assembly, part number PS11750101, to malfunction. You may need to replace it to fix the issue. We hope this information is useful!
