Also known as rack adjuster. Sold individually.
This is an original part from KitchenAid, Kenmore, Whirlpool, Jenn-Air, and Maytag for use with Dishwashers. The dishrack adjuster arm positioner clip holds the adjuster arm in the right position on the dishrack. The most common reason for replacing the strap is if the rack will not stay in its desired position. This part is sold individually. There are no tools needed to replace the positioner.
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Troubleshooting
This part fixes the following symptoms:
Door won’t close | Not cleaning dishes properly
This part works with the following products:
Dishwasher.
This part works with the following products:
KitchenAid, Kenmore, Whirlpool, Jenn-Air.
Part# WPW10195840 replaces these:
AP6016800, W10195840, W10418323
Questions and Answers
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20 questions answered by our experts.
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Nancy
January 9, 2019
Part # w10195840 has a broken clip that goes into the round wheel that is in the slide arm which the rack slides in and out on. I'm not sure what part i need to order to replace the little nub that has broken
For model number KUDS35FXWH1
Hello Nancy, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: PS10064063. The clip that holds the wheel is only sold as part of the adjuster. The adjuster is only sold as a kit now due to an update to the parts. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Thank you for your inquiry, good luck with this repair!
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Jessica
July 16, 2019
The upper rack plastic piece that goes inside the white wheel broke off what part number?
For model number WDT750SAHZ
Hello Jessica, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS10065979. This is a kit that includes all parts required to make up 2 rack adjusters (right and left) and 2 adjuster actuators (right and left). Parts would need to be assembled. Hope this helps!
My upper dish rack falls down. It looks like the positioner on the right side is missing? How do we install a new positioner?
For model number KUDE60FXSS4
Hello John,
Thanks for your question. On the adjuster are two round ends that are clipped into the positioners which help it to stay in place which should be removed. Remove any baskets that are in the way and lower any tines near the positioner. Install the new positioner by aligning it on the rack. Lift the tines
to make sure they lock properly, and replace any baskets you may have taken out.
I hope this helps.
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Nancy
February 15, 2020
My Whirlpool top rack dishwasher has a wheel that moves the rack back and forth. That wheel appears to have broken of its connector to the rack. Please could you tell me what the assembly kit part number is? I understand from reading that most of the parts for the kit had been updated and that is why you need to purchase the kit rather than just the one piece that connects to the wheel. Is that correct? Thank you. I appreciate your time and help.
For model number WDT750SAHZ0
Hello and thank you for writing.
Part Number: PS10064063. The clip that holds the wheel is only sold as part of the adjuster. The adjuster is only sold as a kit now due to an update to the parts. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to more durable metal design. We hope this helps. Please contact us anytime if you require further assistance.
There is a plastic clip from the side of the upper dish rack that has broken. It appears to hold the rack in place vertically. Our temporary fix is to use a zip tie to hole it up. I am having trouble identifying the exact part from the parts diagram.
For model number KDFE104DBLO
Hello George, thank you for your question. From your description of the issue, the replacement parts you probably need are the PartSelect Number PS11756150 adjuster, adjuster arm PartSelect Number PS11750092 and positioner PartSelect Number PS11750093. I hope this helps.
Hello everyone. I have the same problem as many: part W10195840 also broke. The model of my dishwasher is WDT730PAHZ 0 and the serial number is FA3366939. Could you please tell me the kit I should order and I would like to know if that piece that breaks so much is now made of metal?
For model number WDT730PAHZ 0
Hello Randy, thank you for reaching out. The compatible rack adjuster kit for your model is part number PS10065979. The positioners in this kit are now upgraded to a durable metal design. We hope this information helps!
I’m also having the same problem with my dishwasher as Nancy described above. Part # w10195840 has a broken clip that goes into the round wheel that is in the slide arm which the rack slides in and out on. I'm not sure what part I need to order to replace the little nub that has broken. However my model number is 665.13269k114. Is PS10064063 the correct replacement part for me as well? Can you direct me to the correct part if not? Thanks.
For model number 66513269K114
Hello Kate, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS10065979. The rack adjuster kit has been redesigned as the original adjuster was not as stable and was causing issues for customers. The adjuster kit would come with all parts for the right and left side of the upper rack and would be the only parts that would fix the issue you're having. I hope this helps!
My dishwasher is like the one in the video. The white rollers on the side of the upper rack came off their axle. The axle shaft is cracked. How do i replace and what parts do i need?
For model number 65513259k111
Hello Al, thank you for your question. The wheels are not sold separately. The whole roller housing and the 2 white wheels would come together. The upper rack rollers are part number WPW10350401 and there are 4 of these assemblies required for the upper rack. Please enter the part number into the site for current price and availability. Good luck with your repair!
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Jenny
May 14, 2019
According to the diagram i need part #4 for he upper rack, but i don’t see this part listed to order. Where can i get this part?
For model number WDT970SAHV0
Hello Jenny, thank you for inquiring. That is the Rack Adjuster Kit part PS10065979 for your model.
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Kirk
September 18, 2019
Looking for part no
W10195840
is it still available or do i need to order the updated part ?
thanks kirk
For model number KDTE104ESS4
Kirk thank you for writing .
It is currently available. Hope this helps.Contact us anytime.
. If you would like to place an order with our company or inquire about pricing , availability and shipping , you will have to contact our customer service. You can do so one of two ways: online: www.ereplacementparts.com or telephone: 877 346 4814. Thank you.
thank you for contacting us
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Part Videos
Replacing your KitchenAid Dishwasher Dishwasher Positioner
Customer Repair Stories
Average Repair Rating: 3.0 / 5.0, 13 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Upper Rack Wouldn't Close
Hardest part was figuring out how to release and remove upper rack as mine did not match the instructions. After that is was tricky but not overly difficult. The instructions on-line did not make sense, but it all was fairly intuitive process. Take some before pictures, lol. Dishwaswasher works great.
My upper rack, even after replacing the upper rack tracks, would pivots forward or backward out of the horizontal.
It was easy to remove the old parts by using a screwdriver to push in “tabs” that kept retainer clips in place. Once removed, it was a matter of easy assembly in reverse and then re-clip. It became clear that the problem was because a few tabs that click into the sliding track and worn to the point where they no longer retained a tight connection to the track causing the upper rack to tilt with weight to front or back. Sure, the parts are a bit pricey but not when compared to a repair visit or a new KitchenAid which otherwise was functioning perfectly.
After I finally got the right parts and installed them I discovered that even though I had bought the OEM part for my dishwasher it not only didn't fit but prevented me from even getting the upper rack back in the dishwasher. The dishwasher won't work with out the upper rack properly in place. Every part store I looked at offered the same part for my dishwasher so obviously Whirlpool made a huge mistake. Since it's not possible to get the old parts back on (one of them was broken anyway which is what started all of this) I had to buy a new dishwasher. I did contact Whirlpool by email but got no response. If you own a Whirlpool dishwasher be very cautious buying any replacement parts.
A plastic part on the top rack of my 2 year old dishwasher broke. Automatic dishwasher soap is corrosive and plastic parts should not be used in a dishwasher in the first place
The 1st person i had contact with wasn't any help choosing the correct part. Paid about $30.00 for the wrong part. Paid $8.00 more to ship the wrong part back for reimbursement. Meanwhile my son went to a local repair shop and got the right part for less than $40 and the repair shop installed the part on the rack for free I was not happy with Part Select! Part Select cost me time and money and didnt get the job done
Susan from VICKSBURG, MI
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
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A top rack assembly wheel came off
I watched the provided video and followed the very easy installation instructions. It was awesome.
Easy...easy....I first watched YouTube videos on how to fix our problem. We replaced both tracks and also the rack adjuster on both sides of the rack. The entire repair took about an hour and most of that time was spent finding the tools at our house!! I ordered the parts on a Sunday evening and they were at our house on Tuesday!!! Will use this sight again if repairs are needed.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Deb H - June 14, 2019
Verified Purchase
Super easy repair
Got help from someone at Partselect to make sure I was getting the right part. Received it sooner than expected. I will use Partselect again and would recommend them.
★★★★★
★★★★★
BRADLEY R - June 11, 2019
Verified Purchase
Perfect match
Easy install and replace.
★★★★★
★★★★★
Ken G - August 31, 2018
Verified Purchase
Easy repair correct part
Installed in less than a minute an tray is working as it should.
★★★★★
★★★★★
Frances W - June 20, 2018
Verified Purchase
Not the right part
The part arrived in an appropriate amount of time. It was not the part I needed, so I sent for another. Hope it's right!
★★★★★
★★★★★
Suzanne S - March 7, 2018
Verified Purchase
Not used
I bought the wrong part for the dishwasher. I need part #2 for the upper rack and now can’t get it on the website. I don’t know what to do
★★★★★
★★★★★
John C - February 6, 2018
Verified Purchase
Positioner
The wrong pieces was sent. It was completely overpriced. $30 for a piece of plastic then $6 to ship it. When I called to get the correct piece I was told I couldn't get one. I was willing to pay $30 for this 15 cent item and now I can't get the part I need. You need to review how you operate your store
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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