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December 7, 2017
This is a bottom freezer Whirlpool refrigerator. The freezer is no longer defrosting. Ice builds up over time and the fan blades grind on the ice. Is there a timer that signals/regulates a defrost cycle?
For model number WRF560SMYH01
Thank you for your question. I would suggest you first test your thermistor to see if that part is working correctly. If it is then take a look at your start device and your run capacitor. You should be able to test them with a multi meter. If all three of those parts are in working order, it may be your control board that is the issue. I hope that helps. Good luck with your repair.
I hear the capacitor buzzing and then click off. Could this be the start device malfunction or a defective capacitor. thank you!
For model number MFF2558VEW2
Hi Mike, Thank you for the question. If the capacitor is buzzing and is not staying on then it sounds to be defective and will need to be replaced, PartSelect Number: PS11757023. Hope this helps!
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March 11, 2019
Lost heat at vacation home and house completely froze, upon arrival realized fridge and freezer were running warm. Checked coils and they were clean, fan in the back was spinning and compressor was hot to the touch. Thinking the starter relay? Thoughts?
For model number Kitchen aid KFFS20EYMS00
Hello Johnny, thank you for your question. You will want to replace the Capacitor PS11757023 for the symptom of the fridge and freezer being too warm. We hope this helps.