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9 questions answered by our experts.
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Mark
September 21, 2017
Does instructions come with ice maker.
For model number ed2shaxmq10
Hi Mark, Thank you for the question. We can not guarantee instructions come with the part since everything is pre packaged from the manufacture but in most cases they do come with ice makers. If not, I was able to locate some basic instructions for you. Once you remove the door covering the ice maker you need to slide out the ice bin below the ice maker. Next you will see the screws below and above the ice maker holding it onto the wall of the freezer. Once the screws are removed you can take the ice maker off the interior wall.At the back of the ice maker you will see the wire harness where the ice maker plugs in. Unplug the ice maker and remove from the appliance. As per the manufacturer: the bracket will have to be removed from your old ice maker and reattached to your new ice maker. The cover is not included.Then reverse the steps to reinstall. Hope this helps!
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Barbara Silver
February 14, 2019
We can't get instructions to install this part. Tried google, Kenmore, chat, phone. Have been trying for over a month. Still buying ice.
For model number wpw10190961
Hello Barbara, Thank you for your inquiry. Unfortunately, we do not currently have installation instructions for this particular part. For more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. Hope this helps!
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James
June 5, 2019
My ice maker is leaking causing ice sickles to form. Ice cubes are normal size. Is the ice maker bad or is it possibly the water control valve allowing too much water into the ice maker?
For model number 10656824600
Hi James,
Thank you for your question. Yes, if the ice maker is leaking, then the issue is likely the water inlet valve. You will need to test it with a multimeter to see if it is working correctly. I hope this helps. Thank you and have a great day!
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Don
November 7, 2019
One ice cube will not always drop into the tray and the unit drops water to the bottom of the frig and freezes.
For model number 106.56232400
Hello Don, thank you for your question. This could be an issue with the thermostat, Part #: PS11743313, or the icemaker heater assembly Part #: PS11748649. We would recommend replacing both part. I hope this helps.
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Mike
April 20, 2018
The icemaker works fine, but it leaks water out of the tray and cascades down on the shelves. I removed, cleaned, and reinstalled the icemaker. It works without leaking for a short while, for example 2 days, but then slowly icicles start to show up on the shelves. It has been two months and it is getting bad again. Will this part fix that problem?
For model number 10656834603
Hello Mike,
Thanks for your question. The most likely cause of this issue would be due to a faulty water inlet valve, part number PS11723179. You may wish to examine the valve for any signs of damage, or if you have a multimeter consider testing the part for electrical continuity. Replace it if it shows no continuity.
I hope this helps.
Ice maker slow making , filling only a couple of the ice slots rest are empty. Have good water pressure coming in.Also the water dispenser is slow,have replaced filter along with the water valve.
For model number Ed2khaxvs01
Hi Jr, Thank you for the question. I suggest checking the water lines,make sure they are not compressed or damaged. They can also freeze up and not allow the water to flow. Make sure all the elbow connectors are secure and not letting air in causing air in the lines.Hope this helps!
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Chris
March 2, 2018
Need the bracket and ice-maker door as well. Do you guys have these in stock?
For model number 10655206400
Hello Chris, Thank you for your inquiry. The bracket is part# 2212317, and the ice dispenser door chute is part# WP2180353. Hope this helps!
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Gregory
July 16, 2019
1st ice cubes are 1/2 of normal size. 2nd item is there is a possible leak about the mixing value. 3rd no leak at the value or dispensing water from the door. When we turn off ice maker no leak. What do you suggest?
For model number ED2KHAXVB01
Hello Gregory, thank you for inquiring. For what you are describing, you may want to consider either the Water Inlet Valve part PS11723179, the Single Water Filter part PS11722128, or the Water Reservoir Tubing part PS11751727 for your model. We hope this helps.
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John
January 28, 2020
Why does the ice maker freeze over about every 3 weeks.
For model number ED2LHAXMQ10
Hi John, thank you for your question. You may need to check if you have a leak in your water valve or if your appliance is too cold. If there is a leak in your valve it is generally very small. So it would be over a period of time that your ice maker would freeze over. Good luck with your repair.
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 7 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
icicles hanging off of ice cube maker. The ice maker still made ice cubes but somehow water must have been overfilling the tray and trickling over and freezing, Tirning into long thin icicles.
Figured that ice forming tray was overfilling. The ice maker has an electrical timer motor and temp sensor built in. Figured something might be wrong with it. Decided to change the unit. It was affordable. I changed it. No more icicles.
Replaced ice maker before so not a bad job. Problem was with the new ice maker from you. Waited a couple days after install n still no ice, contacted you for a replacement and when pulling out your ice maker, it slipped from my hand n broke plastic part when it hit the floor , so I ordered another. I don’t blame you for a bad part which was supplied to you, but you need to say something to the supplier -No ice -Take old one out -Put new one in -No ice -Take that one out -Put another in Oh well, got ice now
I ordered a new icemaker and installed it. Just one screw on the bottom and it slides out. At first it wouldn't slide(the water tube was holding it) so just a little more pressure and the tube bent to let it slide out. Replaced the slide portion from the old icemaker and put on the new one and slid it back in.
Roger from MURRAY, NE
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
4 of 5 peoplefound this instruction helpful.
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It wouldn't eject ice cubes .
Removed the 1/4" screw at right rear corner of the ice maker , pushed up on the springy lever on the left front under side and pulled it out far enough to unplug the power connector. This involves prying a tab on the connector so you can get iit apart. Then pulled out the ice maker and reassembled in reverse order. Point started working right away
CHARLES from PATASKALA, OH
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
11 of 25 peoplefound this instruction helpful.
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I ordered, using the internet and no part number, and got the wrong size ice maker
I contacted your customer service. Nicole Allen is super. She helped me through quickly. Got the correct part number and went above the call of duty. She is a credit to your organization. Kudos.
Denise from North Little Rock, AR
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
9 of 18 peoplefound this instruction helpful.
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ice maker not making ice
I removed the old ice maker and replaced it with a new one and saved over $150. It was very easy and there is lots of ice now.
Norma from Joppa, MD
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
39 of 64 peoplefound this instruction helpful.
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No ice being made
First i unpluged unit from wall then removed the ice maker front door ,removed side cover with nutdriver 1/4,pressed the in on the the two releas clips on the botom of the unit then pulled the unit out the disconnected the cable.
MATTHEW from NEWPORT NEWS, VA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
16 of 34 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
15 Reviews
4.4
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10
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★★★★★
★★★★★
Emily J - February 5, 2023
Verified Purchase
Fit perfectly, works great!
What else is there to say, when I'm not the one who installed it? Seriously, though, I asked my husband (who did, using YouTube videos as instruction manuals), and the title was his comment. He was THRILLED with his purchase, as it immediately stopped our longtime problem (ice getting stuck and the bin never getting full) and the recent one (a drip that resulted in melted ice on top of all our food).
★★★★★
★★★★★
Gary H - May 7, 2022
Verified Purchase
My new icemaker
I actually wasn’t sure about getting this from other than the dealer, I’m sure glad I did! The icemaker assy was easy to install and works as good if not better than the factory one. Part came quickly, easy to install and started making ice in 2 hours. Made a guaranteed customer for life out of me. I never take the time to send reviews but this was definitely an exception!! Thank you very much, Gary Heer
★★★★★
★★★★★
Jeffrey B - January 8, 2022
Verified Purchase
Excellent purchase
What a lifesaver. Old ice maker quit working. Bought this replacement, works perfectly. Easy to install., exactly as described. Highly recommend!
★★★★★
★★★★★
Kenneth M - June 20, 2020
Verified Purchase
Great part
The Part came fast the only thing was the part that where the water goes into was to high so used the old water inlet other wise it is working just fine
★★★★★
★★★★★
Kim B - February 25, 2020
Verified Purchase
Replaced broken ice maker
My ice maker in my refrigerator was not working. I ordered the 5-Cube Ice Maker Assembly, it arrived on time and was as perfect fit. Worked like a charm.
★★★★★
★★★★★
Richard B - January 29, 2019
Verified Purchase
Easy to fix ice maker part ??
The only thing that would have been nice is directions or picture. Other than that a piece of cake. Thanks
★★★★★
★★★★★
Kelly P - January 18, 2019
Verified Purchase
repair went well, for not having any instructions.
The part was in good working order and everything is working fine. Delivery time was supposed to average 1.8 days, mine took 3.
★★★★★
★★★★★
Jerry P - September 25, 2018
Verified Purchase
Easy to install, Perfect fit
Fast Shipping, The right part, And was easy to install
★★★★★
★★★★★
James R B - August 16, 2018
Verified Purchase
whirlpool 5 cube ice maker
the part was ordered came in the mail ,the old one was removed the new one put in .Now have ice .took about 30 minutes to install.never installed one before.Yes i would order parts from Parts select again.
★★★★★
★★★★★
Kenneth P - July 25, 2018
Verified Purchase
ice maker
the new ice maker didn't work either. Will be looking for help
July 27, 2018
Thank you for leaving a review on the. Sorry it had taken us so long to get back to you. We have been a bit more popular than normal and are now able to check our reviews. I have sent you an email in regard to the order. Hope to hear from you!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11749917
Manufacturer Part Number: WPW10190961
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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