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Replacing your Whirlpool Washer Sensor play video
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Sensor

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PartSelect Number PS11749664
Manufacturer Part Number WPW10178988
Manufactured by Whirlpool
Product Description

Sensor Specifications

This rotary position sensor is a genuine OEM part for your washing machine. It helps to ensure the load of clothing stays balanced during the wash cycle. Customers have rated this repair as easy. To complete this repair, you will need an Allen wrench, 3/8 inch socket, and a screwdriver. The repair will involved turning off the power and water supply, and tilting the washer on its front to access the sensor.
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Troubleshooting
This part fixes the following symptoms:
Pumps but will not spin | Will not agitate
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore.
Part# WPW10178988 replaces these:
AP6016377, W10137685, W10178988, WPW10178988VP
Questions and Answers

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18 questions answered by our experts.
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John
November 11, 2017
I’m getting error code f51. I already took the tub out and there is nothing in the bottom of washer. I can spin the washer by hand and it spins freely. Is this the part I need?
For model number Mvwb850yw1
Hi John,thank you for the question. F51 would indicate that the control board is not seeing the proper resistance on the motor circuit . You should check that you have proper voltage to the unit. It can also indicate that your rotor position sensor is either not registering or it is just bad. Remove the connector for the rotor position sensor and clean off any corrosion built up on the connector. After that try to run a cycle. If that does not work and you continue to get the same error, replace the rotor position sensor,PartSelect Number: PS11749664. Hope this helps!

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Roger
January 31, 2018
My washer goes through almost complete cycle then when it goes to spin out it gives ul code try to rebalance load runs for a minute or two then does it again
For model number Mvw8725bwo
Hello Roger, thank you for your question. The UL means there is an Unbalanced load. I would check the suspension rods are in good condition. If all is well there, I would check the sensor part number WPW10178988. It helps to ensure the load of clothing stays balanced during the wash cycle. There is quite a bit of information about this part on our site. I hope this helps!

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Caneron
November 15, 2018
In the final spin cycle i get a ul code at 10 minutes. I have replaced the suspension rods, and checked the hub, but still get the code. Would the sensor be the problem? Also have a high pitch squeal and almost like a grinding sound intermittently when the tub begins to spin
For model number WTW6800WL1
Hello Caneron, Thank you for the question. The next part we suggest is the PartSelect Number PS11749664. This rotary position sensor is a genuine OEM part for your washing machine. It helps to ensure the load of clothing stays balanced during the wash cycle. Hope this helps, good luck with this repair!

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Raul
October 21, 2017
Is there anyway to tell if the sensor is bad , or does one just have to spend the money and hope for the best on trial and error. My washer drains very slow but will not spin
For model number WTW6400SW3
Hello Raul, thank you for contacting us. With the washer draining slowly it sounds like an issue with the drain pump. Also if it is not spinning it could be an issue with the basket hubs, those would need to be replaced if worn out. Hope this helps!

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Related Parts:
Chris
September 27, 2019
I bought the part WPW10178988 from your store and installed it. Now the washer will spin and agitate but will not finish and gives me the error F51 again. Could I have put the part in wrong or could it be the control board? Thanks Chris
For model number WTW8540BW0
Hi Chris, Thank you for your question. The F51 error code is letting you know that the main control board has detected either a bad rotor position sensor or there is a wiring problem in the lower wiring harness. If you think you have put the sensor in incorrectly, there is a video listed with the sensor on our website that you may reference on how to install the part. If it is not the sensor it is likely a wiring issue in the lower wiring harness. The main control board may cause this issue as well. Here are some steps to try to see if you can figure it out. Reset the washer by unplugging it or turning the breaker off for a few minutes then turn the power back on. This will reset the main control board by allowing all the capacitors in the control to drain. Start a new cycle and if the error returns, follow the information below. Remove the cover panel on the back of the console and make sure that P5 and P10 plug connectors are properly connected to the board. Check the wiring from the board to the lower harness where it plugs in to the rotor position sensor making sure that none of the wires are damaged. If wiring is fine, you will need to test the sensor, the wiring and the main control board with a multimeter to see which part is causing the issue. You will need to test the parts with a multimeter. Here is a link to one of our videos on YouTube that you may use as a general reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. I hope this helps. Thank you and have a great day!

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Jeff
February 19, 2019
The washer shakes violently bouncing, hopping and banging during the spin cycle, even with no clothes in the cycle. The suspension rods, center bearings and shaft, drum hub, and shaft sensor have all be replaced. The washer does not give a ul code, but it seems that the drum has play in it. Could it be the bushing in the bottom of the drum or could the drum itself be out of balance?Thanks.
For model number WTW8540BW0
Hello Jeff, Thank you for contacting us. Based on your symptom I do not have nay further trouble shooting beyond what you have already replaced. I suggest contacting the manufacturer directly. Good luck with your repair!

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Smith
November 23, 2021
Great. How can one determine if there is a bad sensor, Part No. WPW10178988 or if there is a need for to replace the Stator, Part No. WPW10419333?
For model number MVWB880BW0
Hello Smith, Thank you for contacting us. Very sorry, there is no test for the sensor. At times you might be able to see damaged to the sensor if it is shorted out but not every time. You can try to put the appliance into Diagnostic Test Mode. The washing machine needs to be plugged in and in stand by mode with all indicators off. Choose any one button on the washer's console except Power, Start, or Stop. Press/Hold 3 Seconds - Release 3 Seconds - Press/Hold 3 Seconds - Release 3 Seconds - Press/Hold 3 Seconds. If the diagnostic test mode has been successfully entered, all of the indicator lights will glow for five seconds with 88 on the time display. (If it didn't work try #2 again One one thousand…Two one thousand…Three one thousand) If there are any saved fault codes they will be displayed. If there are no save fault codes all indicator lights will turn off for a moment then back on with 88 displayed and the automatic diagnostic test mode will begin in five seconds. If you are unable to enter the diagnostic test mode, press the power button and verify that the button you were trying to use operates properly to program the washer's cycle function. There may be something wrong with that function button. Find another button on the control that appears to work and try to enter the diagnostic mode with that button. You may also want to verify that the user interface has a good connection to the washing machine control board at the P11 terminal. Pressing the STOP or POWER button at any time to exit the washing machine's diagnostic mode. For the Stator, the motor windings are between 26-36 ohms between any 2 terminals. We hope this helps!

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Related Parts:
Linda
January 30, 2020
We have this model and stops after you start and during rinse cycle shows code f1? Is there parts to be replaced? Thank you.
For model number Kenmore Elite Oasis HE #110.27062604
Hello Linda, thank you for your question. The F1 error code indicates a problem with the water level pressure transducer signal on the machine control board. We would recommend checking the water level pressure hose and if that part is not kinked or cracked the main control board would have to be replaced which is PartSelect Number PS11746554. I hope this helps.

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Jeff
February 8, 2019
The washing machine shakes violently during the spin cycle. The suspension rods and the center drum bearing have been replaced. It shakes even when the machine is empty with no clothes. Any suggestions? Thank you.
For model number WTW8540BW0
Hello Jeff, thank you for your question. We would recommend checking the hubs (PartSelect Number: PS11723155), the drum bearing to see if you can notice any wear and tear, as well as the PartSelect Number PS11749664 Sensor.. It helps to ensure the load of clothing stays balanced during the wash cycle. I hope this helps!

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Ronnie
April 19, 2018
Show error code SD, it goes though cycle at 24 mins, then it pops up this code, and spins real slow, but want spin to dry clothes, pops up code SD..
For model number WTW7600XW0
Hi Ronnie, Thank you for your question. The SD or SUD error code on your appliance means that you have excessive suds built up. This happens when you are using too much detergent or using a non high efficiency detergent in a high efficiency washer. What your appliance is doing during this is putting more water into your washer so that it can break up all of the suds. This can make your cycle a lot longer than usual. If you change to a HE detergent and have started to use less and you still get the error, it is suggested that you run your appliance through a Clean Washer cycle so that it can clean up any detergent build up inside of the machine. I hope that helps. Good luck with your repair.

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Part Videos

Replacing your Whirlpool Washer Sensor

Replacing your Whirlpool Washer Sensor play video
Customer Repair Stories
 Average Repair Rating: 3.8 / 5.0, 1 reviews. What's this?
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    Sorry, we couldn't find any existing installation instruction that matched.
    F51 error code
    Pretty easy! Just follow this link on how to fix the problem:

    https://www.youtube.com/watch?v=_-Hg8rLGiKQ

    The hardest part on fixing this is trying to move the washer out of its place so I can tilt it to see underneath the washer where the repair would be.
    • Edgardo from SALEM, OR
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Nutdriver, Screw drivers, Socket set
    4 of 5 people found this instruction helpful.
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      Customer Reviews
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      10 Reviews
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11749664
          Manufacturer Part Number: WPW10178988
          Brand
          Model Number
          Description
          Kenmore
          11027062604
          Washer
          Kenmore
          11027072604
          Washer
          Kenmore
          11027082605
          Washer
          Kenmore
          11027086605
          Washer
          Kenmore
          11027087605
          Washer
          Kenmore
          11028032701
          Washer
          Kenmore
          11028042701
          Washer
          Kenmore
          11028062800
          Washer
          Kenmore
          11028072800
          Washer
          Kenmore
          11028081700
          Washer
          Kenmore
          11028082700
          Washer
          Kenmore
          11028087700
          Washer
          Kenmore
          11028091700
          Washer
          Kenmore
          11028092700
          Washer
          Kenmore
          11028097700
          Washer
          Kenmore
          11028103310
          Washer - WASHER
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          Whirlpool
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          Maytag
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          Maytag
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          Maytag
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          Maytag
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          Maytag
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          Washer - AUTOMATIC WASHER

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