This part attaches to the drive shaft of the ice dispenser motor.
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Part Videos
Replacing your Whirlpool Refrigerator Ice Dispenser Motor Coupling
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Maytag.
Part# WPW10169511 replaces these:
2205716, 983663, W10140958, W10169511
Customer Reviews
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3 Reviews
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★★★★★
★★★★★
Gloria B - October 1, 2022
Verified Purchase
Frig ice maker part
Perfect!! Worked perfect!
★★★★★
★★★★★
Gilbert P - May 13, 2019
Verified Purchase
Perfect fit
The part was exactly what I needed to get the ice maker to dispense the ice properly. It arrived well packaged and fast.
★★★★★
★★★★★
Harvey T - March 28, 2019
Verified Purchase
coupling
easy to install. fast delivery.
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 8 reviews.
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Was not dispensing ice, motor shaft had broken
Once the part arrived it would have been an extremely simple install, however the part was shipped defective. Only 1 of the six potential mounting holes had been tapped. Leaving 5 without threading whatsoever. After demanding a refund I was told I would have to pay for shipping again to send it back and it would talk 7 to 20 weeks .......
... Read more. yes you read that correctly. For my return to be processed and I could be issued my refund. Long story short I tapped the holes myself and was then able to install. Everything works but I will never buy ANYTHING from this website again.
SUPER EASY. I pulled out the ice bucket and confirmed the motor ran and the axel turned - however the coupling was missing. Ordered the coupling - pulled out the ice bucket, screwed on by hand with minimum effort, put ice bucket back and ice started coming out the door. It took less than 5 minutes and no tools required.
Rob from MIAMI BEACH, FL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Ice dispenser not working.
All I did was unscrew the stripped one and screw the new part on. You just have to get it started unscrewing first ( remember that it's backwards! ).
Kerby from BEVERLEY HILLS, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
2 of 4 peoplefound this instruction helpful.
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Ice dispensor motor would run but would not dispense ice at the door!
To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the thread
... Read mores on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.
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Larry from Hague, ND
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Wrench (Adjustable)
22 of 26 peoplefound this instruction helpful.
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Ice Dispenser won't eject ice cubes
I assumed the motor had burned out. I removed the 4 hex-head screws to remove the bracket holding the motor. I had to squeeze the electrical fitting to the motor located in the right rear of the compartment in order to electrically disconnect the motor, since the lower part of the fitting has a latch that prevents its easy removal. Then
... Read more I could insert a vice grips on the shaft and on the coupling in order to (reverse) unscrew the coupling from the motor. I initially received the wrong replacement motor, but when the correct one arrived, it installed on the mounting bracket easily and I reinstalled the bracket with motor easily. It turns out a new motor did NOT fix the problem, so I'm not sure what to do now.
took 4 screws out holding back cover of motor and un plug plug on right ps there is a tab to lift up before you pull plg use pliers to get off old coupling just keep unscrewing it till i catches good threads it will come off and put washers so you dont winde up back on to the striped part of the shaft. YOu rock price is good and the part
... Read mores are right thanks john belzner
Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order. Ice dispenser works better than when we first got the refrig
... Read moreerator
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HAROLD from SPRING HOPE, NC
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
24 of 26 peoplefound this instruction helpful.
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Ice Maker would not eject the Ice either by cube or crushed
removed the Ice Tray, removed the cover that the motor is attached to, The biggest problem I had was getting the coupler off the drive shaft. It would not tightyen up and would not turn auger. I had to remove the unit and take a hack saw to cut the coupler off The other problem I could not get the wireing harness unpluged from the
... Read more refigrator, and had to remove each individual wire from its contact. I had to remove the whole motor unit inorder to get the old coupler off.
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2 questions answered by our experts.
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John
June 26, 2019
The ice maker makes ice but won't dispense. Water still dispenses. What part do I need to replace?
For model number ED5FHEXNS00
Hello John, Thank you for the question. I suggest checking the Ice bin to see if the auger is turning to dispense the ice. If the Auger is not turning you may need a new dispenser motor, PartSelect Number PS11739113. This motor rotates the auger. When the auger rotates, it pushes ice out of the bin, through a chute to the user. Hope this helps!
What is the part number for the plastic piece that holds the ice maker ps11752389 to the side wall of the freezer?
For model number WRS321SDHB
Hello Lloyd, Thank you for the question. The Mounts for the Ice maker are only sold as part of the Ice maker its self, PartSelect Number PS11752389. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
