Pantry Drawer End Cap - Right Side WPW10121977

Very simple A) watch video B) Go carefully so you don’t break another plastic part. Took all of about 20 minutes, fit perfectly and works like new.

So far haven’t done the repair and probably will give up. This issue is discussed in frequent questions area of your web site. Steve’s video needs to be updated to discuss what to do with end caps that are snapped, rather than screwed, in. Before decided to DIY, I looked at video. Video job is easy. Steve showed it was easy, but video end cap has screws. I figured mine did too and so ordered the part. When placing order, rep. and/ or web site should point out issue as now that look at item on line can see no screw holes. As your instructions note for my issue, if can pry old unit off, challenge is to recall where everything that drops out goes when replacing. Because I’m stubborn, will probably try one more time, but likely will fail to swap out old for new end cap. Warning: screwless end cap replacement is not easy.

Watched numerous U tube videos to prepare ourselves as well as instructions from other posters. Tried to pay attention on how we disassembled thing with limited success. Installing the new end caps proved to be easier that we expected since they weren’t screwed in but just snapped in. We think that’s because it’s a newer model that what we saw on U tube.

Remove the crisper baskets, Hinged lid, Glass shelves, support bars, and to make it easier - the door bins.
There are no screws on the end caps for this model of fridge, unlike some YouTube videos you might see.
There's a release catch nearly in the middle of the cap. With your index finger, press down on the tab, to release the catch, while lifting the front of the end cap. The end cap should lift up and away from the side wall of your fridge.
Be careful to then rotate the entire assembly - in the case of the right side end cap - towards you, so that you can disengage the tab on the crisper drawer temp controller, that fits in the back wall of the fridge.
Once you've unhooked the control rods to the crisper temp. control, you'll need to remove the crisper drawer runners.
Again - on this model, there are no screws. The runners just slide out from underneath their retaining plastic tabs. Slide them towards what would be the front of the fringe if they were in their natural position, they clear the retaining tabs and become free.
The control rods need to be re-attached on the new end cap.. just take your time click it between the various plastic tab.
Then insert the end tab of the crisper temp control in the back wall, rotate the entire assembly 90 degrees, so the end cap is aligned with the slide wall, and lower it into position until the retailing clip clicks into position. Congratulations, you've replaced your right side end cap!
Then reinstall all the supports, shelves, bins etc. and you're good to go.
Good Luck!

Removed pantry drawer and both crispers. Removed glass shelf. Removed both support bars. Using my thumb, pressed into the square openings in pantry cap. That snaps the cap loose from side of the fridge. Removed l-shaped assembly from fridge. Photographed the assembly with my phone camera so I could reconstruct the assembly. It is very complicated reassembling these parts. Reassembled these parts onto replacement part. Inserted tabs on cap assembly into slots in side and back of appliance. Replaced support bars, glass shelf, crispers, and pantry drawer in that order. Slid pantry lid onto plastic prongs at either end of the drawer. If new prong is too long, slice tiny section off with serrated knife and slide lid back into place. Job well done!

Obviously remove the glass shelf and supports plus all three drawers first. Being as there are no screws or visible means by which the Pantry Drawer End Cap is attached and being as the part entails removal of the vent slider from the back, there presents a problem. The backside of the end cap has hooks that clip into the side of the refrigerator wall. Use caution in raising the end cap up to release the clips. It does help using the screwdriver beneath the end cap and some movement with hands but it will come up along with the backside attachment. That isn’t the problem.
The difficulty is in (1) noting and remembering how the assembly came off and apart. (2) Putting the moving parts inside of the end cap like they came out and (3) replacing the back and side at the same time. The back assembly has a clip that inserts to the left. It is important to insert that first. The side portion inserts by placing above the slots and pushing in (to the right) and down at the same time. It all comes together and you will wonder how you did it.