This is an inner cap seal, but may also be known as an O-ring, and it is a part for your washing machine. Some symptoms replacing this part will fix include: leaking from your appliance, uncontrollable shaking and moving, loud noise, pumps but will not spin, or if your appliance will not agitate. This model is off-black in color and 3 inches in diameter. You will find this part inside the agitator in the middle of your washing machine. It is recommended to wipe down the barrier before putting the new seal on.
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Troubleshooting
This part fixes the following symptoms:
Will not agitate | Leaking | Does not dispense fabric softener or detergent
This part works with the following products:
Washer, Washer Dryer Combo, Dryer.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Maytag.
Part# WPW10072840 replaces these:
AP6014838, 3348855, 64001, W10072840
Questions and Answers
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Robert
November 7, 2018
Washer start to fill then stops i replaced the door switch this did not help
For model number 110-22102311
Hello Robert, thank you for your question. It sounds like it may be an issue with the valve, or the control board itself. There may be a hole or split in the pressure hose as well. This can cause the valve to shut off too soon. You may want to check that hose as well. To test the water valve go to this link to find the direction.
https://www.partselect.com/Washer+test-water-valve+repair.htm
If the valve is not faulty you may want to consider replacing the board. I hope this helps!
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Jean
March 24, 2023
Replaced suspension rods< Machine still goes out of balance
For model number NTW4516FW2
Hello Jean, thank you for contacting us. Based on our research, we would recommend checking the leveling legs, part number PS11757131. Check whether the washer is properly leveled or not. If the issue still occurs, then the load is not evenly distributed. We hope this solves your problem!
Pulled the agitator unit from the washer, popped the top, pulled damaged part and replaced. Easy job!! Great video installation instructions! Thank you.
Once water filled up it would kick off and no action from the agitator..just a buzzing sound..
Following the instructions from the email received from this site was very helpful...given the washers were slightly different then mine in the videos ...it gave me a solid view point of what I would expect...my thrust spacer and the one I was sent was different in length and luckily it wasn't needed for my repair..extremely affordable prices made this no big deal at all..The inner seal was easily exchanged out and the agitator direction cogs were simply replaced..they were a bit wore down but nothing broke...and the reassemble was easy...biggest trouble I had were the clamps holding the switch box on the top they were pretty simple to remove by the instruction video and the direct drive coupler was exactly like the video instructed and was simply replaced..again nothing broke but extreme wear on the inner square was nearly wore to more of a circle shape which I believe was my problem. .The clamps holding the top back in place we're very tricky for me but I got them...plugged everything back up turned it on and the washer filled up and then kicked back into action just like new...I was very happy as well as was my wife to fixed what normally would have been 400 to 500$ repair bill or twice that for a new washer for 4 parts under 30$ and it's now just like new..Thank you !! I will definitely be ordering again from you if and when needed and also give a 100% satisfaction rating to any 1 needing parts..5stars!!!
popped off the softener cap, removed inner seal cap, removed bolt holding the top agitator and removed top agitator by pulling up. Removed the ring holding the dogs in place. Replaced the dogs and slipped it all back together
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Eric L - April 13, 2022
Verified Purchase
It’s a gasket
It’s an overpriced gasket that does what it is supposed to.
★★★★★
★★★★★
Richard B - April 10, 2020
Verified Purchase
Easy Peasy
The part I requested fit perfectly. The job was done quickly and everything is working well. Easy to order, great service, quick delivery and perfect part.
★★★★★
★★★★★
Jeanne Van D - August 10, 2019
Verified Purchase
Easy repair!
And no need to call a repairman. Saved a ton of money!!
★★★★★
★★★★★
Denn C - June 4, 2019
Verified Purchase
perfect fit, so glad to find this website
No issues, fits whirlpool and it best to replace any time you are in the agitator column
★★★★★
★★★★★
Steven Z - March 11, 2019
Verified Purchase
Great
Great
★★★★★
★★★★★
MONICA Z - January 18, 2019
Verified Purchase
Easy and friendly customer service!!
I wasn't sure exactly what the part was called, but when I called customer service they were very helpful in describing and locating the part that I needed.
★★★★★
★★★★★
Cathy R - December 15, 2018
Verified Purchase
Fast FIX!
The part arrived in short order and was an easy fix. New gasket for the fabric softener dispenser on my Kenmore Washer. Thanks!
★★★★★
★★★★★
Steven C - December 15, 2018
Verified Purchase
‘O Little Ring...’ ?? ‘O Little Ring...’ ??
The part was PERFECT!!! Thanks for your quick service...????
★★★★★
★★★★★
Mary Jane T - November 14, 2018
Verified Purchase
seal and agitator
Yes both parts you sent were great and our washing machine is working great. My husband thanks you for the video of instructions on how to install.
★★★★★
★★★★★
Devora W - August 7, 2018
Verified Purchase
Easy repair, Idiot-proof website
inner seal did its thing- now my washing machine parts are safe from fabric softener!
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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