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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This shift actuator is a genuine replacement component designed for top-load washing machines. It plays a critical role in transitioning the washer between agitation and spin cycles by shifting the transmission and monitoring the splutch position. Equipped with a synchronous motor, it regulates the agitator’s movement to ensure proper wash performance. Compatible with a wide range of models from Whirlpool, Maytag, Kenmore, Amana, and other associated brands, this part is commonly replaced when the washer fails to start, agitate, or spin properly. Symptoms of failure include slow spinning, no agitation, or the drum not turning despite the pump running. Installation requires basic hand tools and novice repair experience. Always disconnect power and water before beginning. Sold individually.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Angela M - August 10, 2018
Verified Purchase
easy reapair..fast shiippjng
this part was super easy to install and i received the part in a timely fashion
★★★★★
★★★★★
Timothy B - November 13, 2021
Verified Purchase
it work
There was a little difference where it plug in but wasn't a problem work good and fast shipping
★★★★★
★★★★★
Dave K - January 15, 2021
Verified Purchase
Easy repair, saved my 6 year old washing machine
My washing machine is once again functioning
★★★★★
★★★★★
John S - October 16, 2018
Verified Purchase
Great Parts Service
I ordered the part Saturday night, and got Tuesday ! It was perfect, and worked great !
★★★★★
★★★★★
Mikel W - October 26, 2018
Verified Purchase
Easy to troubleshoot, easy to repair
The washer would not engage in initial load sensing, would only make a distinct, fairly loud, repetitive, click...click...click from the bottom of the tub. Multiple forums recommended checking codes and running in manual bypass. I did that and all signs pointed to the actuator. Once I had the washer tipped on it's face, it was 2 screws to swap the actuator, and it's been running fine for over a week.
★★★★★
★★★★★
Rick L - November 7, 2021
Verified Purchase
Worked as expected
Arrived on time and easy to install
★★★★★
★★★★★
Marc R K - August 16, 2023
Verified Purchase
Washer would not spin
I assumed it was a problem with the timer, but further troubleshooting indicated the actuator was not shifting the motor from 'agitate' to 'spin'.
The actuator was slightly different in appearance to the original, but the bolt holes lined up and the actuator pin fit.
This fixed the problem of failure to spin.
★★★★★
★★★★★
James U - February 6, 2021
Verified Purchase
Easy repair - updated part
I was concerned when I opened the box to find a black part with a different wiring harness. A little research found that Whirlpool has redesigned the part. It fit perfectly where the old one was and when I turned the machine on it worked perfectly. Thank you for sending the updated part.
★★★★★
★★★★★
Edward L - August 6, 2021
Verified Purchase
Works great
This is the second time I have replaced this part. The first was bought from a different place and at h a of the price. Long story short you get what you pay for. This one works great thanks
★★★★★
★★★★★
Carl T - February 16, 2021
Verified Purchase
Easy Repair, and the Video Tutorial was very helpful
The part, although slightly different than the original, was easy to replace and worked just fine. Washer problem solved with little trouble, and its ready for another 20 years of washing!!
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 6 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
would not spin
online videos were great. called to order and lady was very helpful. washer is now operating normal
John from INDIANAPOLIS, IN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
2 of 2 peoplefound this instruction helpful.
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washer would not spin on wash cycle
My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.
Kim from MOUNT UNION, PA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
3 of 3 peoplefound this instruction helpful.
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Washer -Maytag Centennial- would NOT agitate. It would run through all cycles as indicated by the lights and even spin at the end, but never agitated. It also did not appeared to go into "sensing" mode at the start. Took a long time to move from "sensing" light to "wash" light. Did not hear or see a
There are a number of videos showing how to do this repair: >Disconnect power and water - cold, hot and drain. >Put washer on its side on a stand (low platform) to get to the bottom. Better than than just laying front of washer on floor. >Used a drop light to help see bottom. >Removed Pulley Cover using nut dri
... Read morever - has 2 screws with nut heads. >Removed and replaced the Shift Actuator (part provided) using a Phillips screw driver - 2 green screws. Unplugged electrical connector which should be reconnected before new unit is screwed back down. Replacement part is not the same as the original. From what I read. this part has been a problem with these washers. >Put Pulley Cover back on. >Reset washer upright. >Reconnected water and power. >Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse" light on and pushed "start" button. >Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin" light on and pushed "staet" button. Washer agitated in first cycle - "sensing" and in "wash". . Washer has been working as it should and I a very happy with the results.
I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
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Maxwell from RINGWOOD, NJ
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
3 of 3 peoplefound this instruction helpful.
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washer was draining but no spinning
Disconnect electrical plug from the wall, disconnect drain hoses and tip washer forward remove belt hosing basket and then remove the electrical plug that contains seven wires connected to actuator then remove the two small screws. Then reverse the operation to stall the new part. Very easy.
JOSE from MILLBURY, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
3 of 3 peoplefound this instruction helpful.
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washer shake hole machine from begin spin about 11/2 ' h
chage out part and washer still shake
Dieu from Houston, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
3 of 6 peoplefound this instruction helpful.
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Lid Lock light blinking, machine will not start
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer faile
... Read mored which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
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David from Los Alamos, NM
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
322 of 401 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
57 questions answered by our experts.
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Your search term must have 3 or more characters.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Joshua
January 7, 2018
Washer will not start. It stays stuck in the sensing mode.
For model number mvwx500xw2
Hi Joshua, Thank you for the question. In most cases this requires a new Shift Actuator,PartSelect Number PS11747977. It may just be that the unit needs error codes cleared and a calibration test done. There should be a tech sheet taped inside the unit that will explain how to do this for your specific unit. I hope this helps
37 people found this helpful.
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Frank
April 3, 2018
After the spin/rinse cycle my clothes remain dripping wet.
For model number 26002010
Hi Frank, Thank you for the question. If the drum is not spinning at all, I suggest checking the lid switch. If the switch is defective it will think the lid is open and will not allow it to spin. if the drum is spinning but not at a high enough speed to spin the water from the clothes, I suggest testing the Shift Actuator,PartSelect Number: PS11747977. Hope this helps!
12 people found this helpful.
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Debbie
December 31, 2017
Our Kenmore washer will spin, but started making very loud grinding noise.
For model number 11021302012
Hello Debbie, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: the clutch assembly, the suspension rod supports, and the shift actuator. Hope this helps!
8 people found this helpful.
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Greg
September 29, 2017
Washer will not start. It stays stuck in the sensing mode.
For model number WTW5700XW2
Hello Greg,
Thank you for contacting us.
It may just be that the unit needs error codes cleared and a calibration test done. There should be a tech sheet taped inside the unit that will explain how to do this for your specific unit.
I hope this helps
7 people found this helpful.
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Homer Gilbert
July 22, 2019
My washer will not go into spin mode . Green sensing light comes on and red lock lid light on all it does click.
For model number MVWC360AWO
Hello Homer, thank you for your question. The issue is most likely the PartSelect Number: PS11747977, shift actuator. This part changes the transmission from agitation to spin mode. I hope this helps!
7 people found this helpful.
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Ken
January 29, 2018
My machine will wash, spin, and rinse. It will only work if i monitor it and keep pressing the start button. I ran the codes and replaced the latch assembly but it still sits there and does nothing unless i hit start on the last twelve minutes it has left. I've cleared the codes and it works a little bit better. It will only drain and spin it i turn the selector to drain and spin then i have to help it again. Can you help.
For model number MVWX700XW1
Hi Ken,
Thank you for your question. It sounds like you may want to take a look at your door lid switch and your electronic control board. If the door switch is intermittently malfunctioning then that could be why your appliance is stopping and only starting up again when you come to look at it. I would also suggest you look at your control board as well because that is what shifts through your different cycles. I hope that helps. Good luck with your repair.
6 people found this helpful.
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Corey
November 2, 2017
My washer fills and drains ok, agitates ok, but will not spin in any cycle. It just stops and the lid light flashes. Will this part fix the problem? Thanks.
For model number WTW4800XQ0
Hi Corey,
Thank you for your inquiry. If the washer is not spinning there are some parts that you will need to check to see which one is causing the issue. You will need to check the agitator directional cogs, the agitator cam kit, the shift actuator, the lid latch assembly, the drive belt, the drive block, the inner seal cap, the clutch assembly, the complete agitator, the agitator cap barrier with seal and the spacer thrust. I hope this helps. Thank you and have a great day!
4 people found this helpful.
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Michelle
September 14, 2017
My washing machine will spin, but it will not agitate. I start the washer, it fills but then shuts off. When i open the washer lid, the clothes have not moved. I tried to rinse and spin and it fills then stops. It will spin and drain. I cannot move the agitator plate with my hand, it's stuck. I took off the agitator plate and the "teeth" are not worn or broken. I cannot rotate the shaft. The tub itself turns easily. My washer doesn't spit or drip any grease under the washer.
For model number wtw5640xw3
Hi Michelle,
Thank you for your inquiry. Where the washer is not agitating there are a few parts you will need to check to see which one is causing the issue. You will need to check the washer that goes on the agitator retaining bolt, the drive belt, the shift actuator, the clutch assembly, the washplate, the lid latch assembly and the shield. I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Charlotte
February 11, 2018
I know that something is starting to fail on my machine, but not sure what part. About every 6 loads it fails to spin, occasionally fails to drain at all, but if i set it to 'drain and spin' usually that will initiate that okay. Though sometimes that fails as well and i had to unplug the machine to get it to unlock so i could try again. About half the time when it is spinning it sounds like it is getting ready to launch into space. It's been suggested to me by some friends that it might be the 'shift switch', what do you think?
For model number Kenmore 11025102310
Hi Charlotte,
Thank you for your question. There are some parts that you will need to check to see which one is causing the issue. You will need to check the lid latch assembly, the lid latch, the shift actuator, the bezel, the drive belt, the pump and the clutch assembly. I hope this helps. Thank you and have a great day!
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Amy
December 6, 2018
Before it gets to spin cycle the lid lock light flashes and will not spin
For model number Wtw5500xw3
Hi Amy, thank you for your question. It could be this part however it seems more likely that you will want to check the lock itself. That part actually allows your appliance to go into the spin cycle. It is a safety device that will not let the appliance spin if it thinks the door is open. I hope that helps. Good luck with your repair.
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