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11747838-1-S-Whirlpool-WPD7749401-Icemaker Helix End Cap - white
11747838-1-S-Whirlpool-WPD7749401-Icemaker Helix End Cap - white 11747838-2-S-Whirlpool-WPD7749401-Icemaker Helix End Cap - white 11747838-3-S-Whirlpool-WPD7749401-Icemaker Helix End Cap - white https://www.partselect.com/Schematics/Maytag/12006.gif

Icemaker Helix End Cap - white

Your Price

$15.15
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11747838
Manufacturer Part Number WPD7749401
Manufactured by Whirlpool

This helix end cap is almost four inches in diameter. It is all white in color and is made of plastic. This end cap is used in a refrigerator's icemaker.

This part works with the following brands: Amana, Maytag, Kenmore, Litton, Jenn-Air, KitchenAid, Whirlpool, Crosley, Admiral, Gaggenau, Magic Chef.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker not making ice.

Videos For installing this part.

Questions & Answers

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Most Recent

Question:

I understand that the helix cap can be replaced, but am uncertain how to fix the underlying problem which is that the freezer's defrost cycle seems to melt ice cubes enough that they form a glob when the cycle is over which then places stress on the auger/helix cap causing separation. Any suggestions?

dave for model number mzd2666keb
Answer:

Hi Dave, Thank you for the great question. There are a few things you can check. First, look the door gaskets over to makes sure they are sealing properly and there are no cracks and gaps. If air is leaking in it can cause the defrost cycle to run to long and you can have the melted ice problem. Also check where the water line runs through to the ice-maker, Make sure it is not showing a gap or needs some caulking to fill the hole to prevent any extra air coming in. If there is frost build up around the hole you may have an air leak. You can also put a flash light in the freezer and pull the fridge out to see if there is light coming through. This may also work to check the seal on the gaskets. It is also a good idea to make sure that the air flow paths through the refrigerator and freezer are not blocked or stuck open and you are getting proper air flow. Hope this helps!

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 26 reviews What's this?
1-15 of 26
 

42 of 48 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Todd from Lancaster, PA

Ice maker would not turn allowing the ice to come out the dispenser. The ice bucket was also cracked from kids (ok and parents) getting frustrated and shaking the ice bucket!

Piece of cake!

Removed the old ice bucket which was cracked and ice would not dispense. The Helix Cap also looked worn which is why I ordered both parts. (Probably if not for the shaking of the ice bucket the Helix cap would have been the only part required. We ended up cracking the ice bucket) Removed the four hex screws from the auger system on the old ice bucket with a socket wrench. Removed the old Helix end cap from the auger system and replaced with the new. Literally just slips on the auger. Reinstalled auger system back onto the new ice bucket. Total time not even five minutes.

Working great! Probably saved $ 75.00 - $ 100.00 on a service call. Half of a wrench on skill level needed (One=Low skill level/ Five=High skill level)

Great response & delivery from Parts Select!
Definitely recommend highly.

Todd
Lancaster-PA

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22 of 22 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: Thomas from Edmond, OK

Helix end cap slipped, jamming auger and breaking bucket

First, I removed the ice bucket and crusher assembly and emptied the ice into a tupperware container.

Next, I removed the face plate by carefully pressing the bottom of the ice bucket and releasing the tabs on the face plate.

Using a 1/4" nutdriver, I removed the two screws near the bottom of the ice crusher and auger assembly which holds it to the ice bucket.

As long as the auger was off, I decided to replace the end cap to see if that would solve the jamming problem. It takes a little finesse to figure out how to twist the cap so it can be removed, but it is fairly easy once you see how it works.

Reassembly is the reverse procedure. When putting the face plate back on, be sure the lip at the top (just below the clear window) laps over the top of the bucket.

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17 of 21 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: Charles from Plano, TX

The crushed ice agitator kept slipping out of the bracket.

With the repair parts ordered and received from PartsSelect.com, I was able to install a new Ice Bucket and the crushed ice agitator assembly. This simple repair has the refrigerator dispencing ice like new.

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14 of 20 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Ty from Shepherdsville, KY

Ice maker wouldn't work

First I removed the outer shell part then removed the 4 screws holding the ice bin together.After taking the parts out of the old ice bin it was easy to put all the new parts together except the new helix end cap which was a bit tricky to put it in place.It wasn't difficult to reassemble but I would stongly suggest taking notice how everything fits together before taking it apart.

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9 of 15 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: jeff from brownsburg, IN

The helix end cap broke and the ice maker wouldn't dispence ice

Well it was very simple. I just pulled out the ice cube bucket , removed a few screws from the front of the bucket, pulled the front panel off, replaced the helix end cap too the auger, put all of it back together into a new ice bucket, screwed the front panel back on , than lined up the auger to line up with motor shaft of the freezer motor and what do you know I HAD ICE. My family was happy and i did this for under thirty dollars. A repairman would of cost more than three times that just to look at problem and would of cost more for the parts and the second trip to fix it. Thanks you for making it easy to find the part and for the quick delivery of the parts.

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5 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Gregg from Clive, IA

Ice bucket cracked in back of unit

First, I removed the bucket and drained all the ice from it. Then I took the ice bucket out and lifted off the cover of it which exposed the teeth that grind up the ice. I then removed these in succession and placed on my table so I could make sure I put back together appropriately. Once I had the bucket with everything off of it, I replaced and threaded the auger back through it so I could attach the end cap to it. Once that was in place, I put the parts back on the way I took them off. It really was a painless process and saved a ton of money versus calling a repair person. Definitely will use the service again. Very prompt delivery as had the parts 2-3 days after ordered. Well done.

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5 of 6 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Amol from Missouri City, TX

Ice maker started to jam

One day when i went to get ice our ice maker started to jam. When i took it out i noticed that the metal arm that turns was out of position and blocked due to the End cap being out of place. I then put it back in place and it happened again. The bucket cracked due to the pressure caused by the ice been . The only problem that i have now is that when i hit cubed ice, crushed ice comes out...and when i hit crushed ice, cubed ice comes out. The installation and swapping of parts wasw really easy. Partselect has great breakdown diagrams so if you get lost u can turn to them.

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6 of 10 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: Gary from Loreauville, LA

Broken ice bucket and broken helix end cap.

I pulled off the plastic shield from the front of the ice bucket. This exposed the two screws that I needed to remove to disassemble the ice crusher mechanism. Once the screws were removed, I was able to remove the helix and replace the end cap that was broken and place it in the new ice bucket. If I would have known it was this easy, I would have changed this out a year ago, instead of doing without crushed ice through the door for so long. Thanks PartSelect. com! I am a customer for life!

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4 of 4 people found this instruction helpful

Parts Used:
  • Icemaker Helix End Cap - white
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: Edward from Florance, MT

Auger in the ice tray not turning

Removed ice container, replaced end cap that holds Auger shaft that connects to shaft that turns the Auger. End cap plastic nubs wear where it makes contact to the turning stub. Removing a few screws on the front of ice container allows the Auger shaft to slide forward and away from the end cap. Maneuver end cap from shaft, replace using same maneuver and that is it.
Pretty easy, even for a novice like me. A $6.00 end cap verses the whole assembly at around $70.00
I'm pleased.......

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2 of 3 people found this instruction helpful

Parts Used:
  • Icemaker Helix End Cap - white
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers, Socket set
Customer: Oswald from Miami, FL

Ice carrier end cap

Removed Ice carrier and diassembled the Ice carrier with a socket set. Four screws, cap came right off. Placed the new one on and finished.

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: David from Boise, ID

Would not feed ice out of bucket

I removed the bucket and then took the feed screw out and replaced the end cap and reinstalled the feeder in the new bucket and put it back in place and it worked fine. This is not a hard job, you just have to pay attention to the dismantle so you can get every thing back together properly.
the breakdown and parts list was a big help.

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4 of 9 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Andrea from Wichtia, KS

Ice maker would not dispense ice.

!st I called a repair man because the fridge is under warranty. They came out and this part was not under the warranty. I started looking online and found PartSelect.com. They broke down the icemaker into parts and I could see that I did not need the whole icemaker, just the bucket and a cap. I could not believe how simple the problem was. Took just minutes to fix and now I can get ice from my door again! I got the parts quick and I got what I ordered. I highly recommend PartsSelect.com!

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1 of 1 people found this instruction helpful

Parts Used:
  • Icemaker Helix End Cap - white
Level of Difficulty: Very Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers, Socket set
Customer: Kerry from DE PERE, WI

End cap was broken and ice would not dispense.

Ridiculous how easy it was, REALLY!

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1 of 2 people found this instruction helpful

Parts Used:
  • Icemaker Helix End Cap - white
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: Bob from Oakland, MD

Broken end cap on ice icemaker bin

remove the tray from the freezer. unsnap the front cover from the bin. remove the four screws holding the metal helix and grinder assembly to the bin. slide the metal helix and grinder assembly out. slide the new end cap onto the end of the helix. (this is the only tricky part and takes some patience. The stub end of the helix has to slide into the hole in the end cap. You can't bend the helix, just work the end cap around until it slides over the helix end stub). Reassemble the grinder and helix to the bin, snap the cover on and slide back into the freezer.

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2 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: Kenneth from Huxley, IA

Auger would jam/broke helix end cap

dismanteled ice bucket end and removed auger slid helix off and reinstalled auger in bucket. real good instructions.

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1-15 of 26

Model Cross Reference

This part works with the following models:

PartSelect Number: PS11747838
Manufacturer Part Number: WPD7749401
Brand Model Number Description
Amana1999ARefrigerator
Amana1999CIWARefrigerator
Amana1999CIWEARefrigerator
Amana1999CIWEWRefrigerator
Amana1999CIWWRefrigerator
Amana1999WRefrigerator
Amana2599ARefrigerator
Amana2599CIWARefrigerator
Amana2599CIWEARefrigerator
Amana2599CIWEWRefrigerator
Amana2599CIWWRefrigerator
Amana2599WRefrigerator
Amana2699ARefrigerator
Amana2699WRefrigerator
Litton35271Refrigerator
Litton35278Refrigerator
Litton35501Refrigerator
Litton35508Refrigerator
Litton35541Refrigerator
Litton35548Refrigerator
Litton36051Refrigerator
Litton36058Refrigerator
Litton36061Refrigerator
Litton36068Refrigerator
Litton36081Refrigerator
Litton36088Refrigerator
Litton36091Refrigerator
Litton36098Refrigerator
Kenmore36261Refrigerator
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