This is the terminal block for the power cord on an electric range.
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Troubleshooting
This part fixes the following symptoms:
Will Not Start | Element will not heat
This part works with the following products:
Range.
This part works with the following products:
Whirlpool, KitchenAid, Kenmore, Estate.
Part# WP9761958 replaces these:
AP6014107, 9757136, 9761958, WP9761958VP
Questions and Answers
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8 questions answered by our experts.
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Olga
November 26, 2017
The control panel is only lighting when the element knob is turned. The elements and the oven are not heating. I changed the cable and control panel is working now but nothing else. Can you help?
For model number GR478LXPS0
Hello Olga,
Thanks for your question. Be sure the oven is unplugged prior to any repairs or tests. We would recommend testing the oven sensor, part number PS11749737, with a multimeter to see if it shows continuity. If it shows no continuity, replace it.
I hope this helps.
Food takes longer to cook in the oven and the broiler element does not work. I can only see one element inside the oven. Will purchasing the boiler element solve the food taking longer to cook?
For model number GR448LXPS1
Hello Tony, Thank you for the question. If the Top Broil Element does not come on during the Preheat or Broil settings, it will need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
The oven will not come on in any mode. The touch panel works properly. When engaging Bake, Convection Bake or broil it will not heat up in any mode.
For model number Jenn Air JDRP430WP02
Hello Kirk, thank you for getting in touch. According to our research, we would recommend checking the following parts to fix your issue: temperature sensor, part number PS11748765, thermostat, part number PS11742549, and electric control, part number PS11749059. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.
Oven continues to stop heating after reaching preheat temperature after replacing the thermostat, heat sensor, element and control panel. Any other suggestions? Hard to quit now!
For model number KESK901SSS05
Hello Richard, thank you for reaching out. According to our research, there may be an issue with your oven's ventilation. Poor ventilation can cause the heat to build up to the point that the oven overheats and causes the thermostat to trip, again cutting out your oven in the process. Clear all the ventilation. If this does not solve the issue, we recommend you replace the cooling fan, part number PS11722995, to fix the issue. We hope this information helps!
Why does the oven only work with the door open? Once I close the door the oven and clock shuts off
For model number Rf364pxpb1
Hi Jacqueline, Thank you for the question. It sounds like there is a short in the wiring. I suggest testing the electrical outlet where the wiring comes into the appliance from the wall. Turn on the appliance, and test with the door closed across each wire to the ground wire of the house wiring and make sure there is 120 volts on both hot wires. If there is not, the problem is in the house wiring. If there is, then you will need to test and see where you are loosing the neutral in the unit. This can be a very hard thing to find and repair. You will need to test the wiring at the control board and sensor in the oven and where the door light switch plugs into ect. You will be able to test these with a Multi Meter. Hope this helps!
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Schelley
November 15, 2018
My oven will not heat above 275. It stopped working all together so i ordered a temperature sensor and both elements installing them one at a time. Now it will heat to 275 and stops. The broiler element will not heat up at all. I need help finding out what other part that may fix this problem. Please advise, thank you!
For model number WFE364LVQ0
Hello Schelley, thank you for your question. If the elements and sensor were replaced the only other part that could be affecting the heating of the oven is the electronic control board. I hope this helps!
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Doyle
May 30, 2019
Control panel went out & stove will not work. Burners on top work fine. What could be done to fix this? Could it be fuse or the control panel? Stove was only used a few times.
For model number TES325MQ4
Hello Doyle, Thank you for the question. This woudl be an issue with a defective Electric Control, PartSelect Number PS11743398. The defective control will need to be replaced. Hope this helps!
Will this work for my Whirlpool range, and does it come the the screws to mount it?
For model number whirlpool rf 114pxsb3
Hello Linda, thank you for your question. Yes, the PartSelect Number: PS11747341 is correct for that unit. It does not come with the screws to mount it. They are Part #: PS11741515. I hope this helps.
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Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Block had melted.R
Removed old terminal block & replaced with new one. Very simple. Did NOT have to replace cover as stated you should. Shipping could have been a little faster. Will definetly try this site again.
Thomas H. from COCOA, FL
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
3 of 3 peoplefound this instruction helpful.
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Electric contact connection melted, shorting out the range.
After unplugging electric service, loosened 3 Philips-head screws holding 3 wires from range and loosened 3 nuts holding wires from electric cord. Also removed 1 Philips-head screw holding grounding tab. Removed 2 Philips-head screws and removed the old block. Mounted new block with those screws and replaced and tightened all 6 wires.
Vincent from SHILOH, IL
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
4 of 4 peoplefound this instruction helpful.
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someone did not install cord properly! they left a strong strain on one of the 3 wires, with a loose nut connection that caused it to heat and melt the plastic that poped out toward the rear metal cover and short circuited.
I cut the ends of the cord and went with direct wire (no round eye clip) to the back side of the terminal block and tightened firmly. It took about 20 Minutes.
Richard from Daytona Beach, AL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
15 of 20 peoplefound this instruction helpful.
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Burned Out Termincal Block
I discoverd my switch box locked with my stove electrical port and stove stopped functioning. Pulled my stove back and saw that the "terminal block" was melted on one side; hence, switch box locked in place to avoid a fire, thank goodness. Looked up part on internet, unplugged stove, took off terminal box, ordered part and replaced. BTW - PART SELECT is awesome; I received my part the very next day!!! :-) Very happy with their service.
Jeffrey from Davie, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
15 of 17 peoplefound this instruction helpful.
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stove/oven started popping like the 4th of July while on
Terminal block burned up along with 220 cord & front burner. With breaker off, disconnected the block & cord....and assembled new parts. Next, took 2 screws out of stove top and lifed stovetop up. Disconnected bracket holding burner-took off old burner & reattached new burner. Reattached bracket and put back screws..turn on breaker and everything is like new. Do not recommend service companies to do these repairs. Excellent service with this company on receiving parts within 24 hours. Original manufacturers mark up their prices 30-40% more...Part Select is the way to go. Thank you for your execellent service.
bought floor model with loose cord that melted block terminal
Safety first always shut breaker off at box. I unplugged stove, disconnected wires keeping in mind the color placement. Unscrewed one ground screw and removed terminal block. Attached new block with ground screw, replaced wires in correct order, re-attached plug. Then reattached safety cover. Pretty simple for d.i.y.
larry from alexandria, IN
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Socket set
18 of 20 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
12 Reviews
4.9
Filter By Rating:
5 Stars
11
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Carla H - June 1, 2022
Verified Purchase
Terminal block
Great
★★★★★
★★★★★
Tyler B - March 31, 2022
Verified Purchase
Perfect part!
It's the exact part and works great
★★★★★
★★★★★
Cameron S - March 3, 2021
Verified Purchase
Great quality part, easy repair, came in on time!
This was exactly what I needed to get my oven back up and running again. It arrived in good time and in excellent condition. Thanks so much!
★★★★★
★★★★★
Geary C - September 21, 2020
Verified Purchase
Easy repair, it was the exact part that had been damaged.
Shipping was great price was reasonable. Exact git to replace a damaged part.
★★★★★
★★★★★
Donald M - October 2, 2019
Verified Purchase
Better safe than sorry
At some point the wire must of worked loose. Causing this part to partially melt. I decided to go ahead and replace it, for the peace of mind. Anyway just like new now, I also double but it do it would not happen again. The part was here in only a few days, came with a refrigerator magnet. So I will be using them again, hopefully not too soon. Thanks for the part, a lot cheaper than buying a new one
★★★★★
★★★★★
Donald W - March 5, 2019
Verified Purchase
quick service
got the part quick
★★★★★
★★★★★
Dale T - January 26, 2019
Verified Purchase
stove parts
part works great,fit perfectly
★★★★★
★★★★★
Ben H - December 10, 2018
Verified Purchase
Fed ex sucks
The part was a perfect fit and got my customer back cooking. The only issue wasn’t with the parts select company it was fed ex. The part went for the same hub twice in the wrong direction. The parts select guys got me the info I needed for the tracking and I had to call fed ex to get them kicked into gear.
★★★★★
★★★★★
Paul C - July 31, 2018
Verified Purchase
Easy repair..a few screws and bolts.could not be simpler.
Arrived early.exact match to the one needing to be replaced. Only problem I had was removing one wire from existing terminal as the assembly was melted due to a loose connection ( reason it needed to be replaced) .fyi does not come with any nuts to reconnect your cables so be aware and have some handy or reuse existing.
★★★★★
★★★★★
Richard R - July 14, 2018
Verified Purchase
stove repair
worked perfect and this is the only place I buy my parts from. Good people to do business with. Richard Ray
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11747341
Manufacturer Part Number: WP9761958
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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